Tag: KaiNexus

Free Webinar Recording: How to Coach for Creativity & Service Excellence

1
I'm happy to be playing the role of host for a free webinar being held next Tuesday, March 28... presented by Karyn Ross, co-author of the Shingo Award-winning book The Toyota Way to Service Excellence. Her webinar is titled: "How to Coach for Creativity & Service Excellence"

A Webinar on Thursday, #PracticingLean Summary & #Kaizen Thoughts

0
This post will point you to a few things you might be interested in: a free webinar this Thursday, some thoughts on Kaizen and "low-hanging fruit," and a summary of the book Practicing Lean.

Join Us For Another “Ask Us Anything” Broadcast on Tuesday

0
Dr. Greg Jacobson and I have been co-hosting a live video broadcast called "Ask Us Anything" for a while. We take questions that have...

You Don’t Build a Culture of Continuous Improvement by Waiting Until...

1
When I talk to organizations about Kaizen, or continuous improvement, there's far too much self-defeating talk, where people say things like: "We're not going to try this Kaizen process because our culture isn't ready yet."

Better Metrics & “Understanding Variation” – An Important Topic for Healthcare

3
My favorite book, as I've written about before, is not a "Lean book" -- it's Understanding Variation: The Key to Managing Chaos by Donald J. Wheeler, PhD. It might look like a book about statistics...

Free Webinar: How to Improve End-of-Year Improvement Reporting

0
Update: See the bottom of the post for the webinar recording. I get to talk with many people who are leading improvement efforts in different...

#TBT: Part 2, A Year of KaiNexus Webinars, July through December,...

0
Following up on last week's post where I shared KaiNexus webinars from the first half of the year.... Again, one of the things I do...

#TBT: A Year of @KaiNexus Webinars, January through June, on Various...

1
One of the things I do for KaiNexus is produce and host our monthly free webinar series. You can view all of the recordings...

Free Webinar: How a Hospital Spreads Continuous Improvement with @KaiNexus

1
On Wednesday at 1 pm ET, I hosted another free webinar in our KaiNexus Webinar series. The presenter was Tania Lyon, Director, Organizational Performance Improvement at...

What We at KaiNexus (and Our Customers) Believe About People &...

0
We've been having a great time at the KaiNexus User Conference. Check out key moments and tweets at the hashtag #KaiNexusUC16 on Twitter. To kick...

Practicing What We Preach at KaiNexus, Learning & Sharing

0
This week is our 2nd annual KaiNexus User Conference, in Austin... with customers and those who are about to become customers joining us for...

Celebrating & Sharing Continuous Improvement at Mary Greeley Medical Center

1
I really enjoyed spending the last two days at Mary Greeley Medical Center in Ames, Iowa the last two days. On Tuesday, there was event...