Tag: Waste

Patient Frustration: Why Did I Bother Checking In Online Then?

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In recent years, healthcare providers increasingly want you to do an "online check in" prior to your appointment. I can see the benefits --...

Waste Upon Waste: Misadventures in Getting Electronic Medical Records Transferred

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I know I'm not alone in being frustrated by something as simple -- seemingly simple -- as transferring electronic medical records from one physician's...

Evaluating the New MLB Pitch Clock as a Countermeasure to Overly...

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As I've blogged about before in recent years (here and here), Major League Baseball (MLB) has, as Toyota people say, "big vague concern": Games are...

Toyota Was Helped, not Hampered, by TPS During the Pandemic

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A culture of learning makes the difference, not "low inventory" Last year, I wrote a post that criticized those, including the Wall St Journal, who...

Reader Question: Would You Call This a “Lean Burial”?

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I try not to use the word "Lean" as an adjective that means "better." We see this a lot online, the so-called "Lean boarding...

Podcast Bonus Episode: Jamie Flinchbaugh, Revisited from 2006

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Scroll down for how to subscribe, transcript, and more We've been on hiatus over the summer here, so I've taken a look back at some...

I Helped a Doctor’s Office Reduce Some Waste — Will it...

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As part of my relocation to California, I need to establish a relationship with an ophthalmologist here, as I have had early-onset glaucoma for...

An Amazing Virtual Plant Tour (and More) at the Toyota North...

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Last month, I had an opportunity to visit the Toyota North American Headquarters that's now near me in Plano, Texas. Thanks to the MIT...

Muda? Don’t Forget About Mura and Muri!

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Recently, I blogged about how a Lean hospital would focus on reducing overwork on nurses and other staff: https://www.leanblog.org/2019/01/lean-should-be-the-solution-to-hospital-overwork-or-understaffing/ Another term that could be used is...

A Tale of Two Dental Visits: Frustrating and Ideal

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If a practice aims for "ideal care," how can there be so much waste and waiting one day, followed by a perfect waste-free visit the next? What are your experiences with care and delays in clinic settings?

Texas Hospital Saves Money Occasionally With Lean Six Sigma… But Can...

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I saw this headline the other day about University Medical Center in Lubbock, Texas: "UMC finds savings through waste" The headline really should say "through waste...

Reader Question: What Type of Waste is This in Our Healthcare...

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Here is an international reader question from somebody working in healthcare in the Middle East. The reader writes: I would like to thank you for your...