Leaders & Lean: We Need to Better Support Doctors and Other Providers
When surgeons have no better options than complaining about process problems on LinkedIn, are their leaders and…
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Audio
Mark Graban’s newer Lean Blog Audio podcast series with “audio book” style readings of selected blog posts. Learn how to subscribe.
My Talk in Vegas: Leadership Lessons from Statistics and Psychology How to help…
Today, I’m giving a keynote talk at the Lean & Six Sigma World Conference being held in Las Vegas. I don’t…
What’s Going on at Tesla? Is @ElonMusk Following up on Employee Injuries? …
There's a lot to admire about Elon Musk. I admire his risk taking and his entrepreneurial spirit. I use PayPal a…
What’s Going on at Whole Foods? It Doesn’t Sound Like #Lean But…
The chain Whole Foods is reportedly having inventory shortages and morale problems. It sounds like a real mess, but…
Tour Preview: The Japanese Health Care System at a High Level
As I prepare to go back to Japan, I'm sharing some insights about the Japanese health system from the excellent…
The WSJ Overgeneralizes about The “Japanese Model,” Not All Companies…
Not all Japanese companies are the same. "Lean isn't easy" if you're a Japanese company. Toyota has created…
#Lean Can Be Very Fragile, Especially With Executive Changes In manufacturing or…
Lean can be very fragile. History shows that Lean can fall apart even in an organization that is years into a "Lean…
Employee Complaints About Lean in Healthcare, Even at Some of the Best…
Last week, I blogged about some employee complaints related to rotating day and night shifts at the Toyota San…
[Updated] Somebody *Did* Get Unjustly Fired in Hawaii, But System Problems Should…
The official report is out in Hawaii after the traumatic accidental missile warning that was sent last month. An…
“What would you say… you do here?” — 2018 Edition …
I often get asked a question along the lines of "So, what exactly do you do?" Today, I give some updates about my…
What We’re Looking Forward to Learning at the Toyota Plant Tour The KaiNexus…
Tomorrow, with the entire KaiNexus team, I'm going to visit the Toyota truck plant in San Antonio, the plant…
The Response to the Hawaii False Alarm Can’t End With Firing Someone This…
Saturday, you might have seen the news about a "false alarm" push alert that was sent to many iPhones and other…
Did Toyota’s #Lean Mindsets & Practices Really Leave the (Now) Tesla…
Tesla builds cars in what used to be the NUMMI factory, a joint venture between Toyota and GM (which meant it was…
A Powerful Message from Toyota’s President, Akio Toyoda: No Best, Only…
In today's post, I share and write about this message from Akio Toyoda that was posted online:
“Making…
Should #Lean Conferences Add a “Code of Conduct” for Speakers and…
In today's post, I pose a question: Should the major Lean conferences adopt or adapt a practice that's now common…
Highlights from a Great Book: “The Leader’s Handbook”
I've been going through the book by the late Peter Scholtes: The Leader's Handbook: Making Things Happen, Getting…
Looking for “Champions of Change” in Healthcare Supply Chains and…
Who are the "champions of change" in your organization? Is your CEO a champion of change? How many of your…
Of Course Doctors Hate Being “Excluded” From Attempts to Improve
Thanks to those of you who sent me this HBR article:
Doctors Feel Excluded from Health Care Value Efforts
Hear…