One Doctor’s Troubling Experiences in the Emergency Department [Covid-19]
I had a phone conversation yesterday with an emergency medicine physician after her shift at an unnamed hospital…
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Audio
Mark Graban’s newer Lean Blog Audio podcast series with “audiobook” style readings of selected blog posts. Learn how to subscribe.
For Covid-19 Preparedness, Hospitals Need More Than Written Protocols
I've been thinking a lot about hospitals and how they're preparing for the expected tsunami of Covid-19 patients…
Covid-19: Don’t Blame Toyota or “Just in Time” for Your Risky…
I normally love the public radio program "Marketplace" and have listened to it (on radio or as a podcast) for 15…
When Should We Lower a Target and When Should We Try Harder to Figure Out How to…
Today, I'm sharing a question from a reader who started their career at Toyota and now works at another company.…
GE’s CEO Larry Culp Goes to the Gemba, Looks to Understand the Real Reality
Here's an article from Bloomberg BusinessWeek:
GE's Larry Culp Faces Ultimate CEO Test in Trying to Save a…
A Podcast Preview of Paul Wainwright’s Webinar on “Positive…
On October 15th, I hosted the latest in our KaiNexus Continuous Improvement Webinar series.
I'm really happy…
Jess Orr on What She Learned by Leaving Toyota
Last week was our fifth annual KaiNexus User Conference (or "KaiNexicon" as we now call it).
One of our keynote…
Maybe “Just Do Its” Should be Called “Just PDSA Its”?
In the practice of Lean and continuous improvement, people often describe small improvements as "Just Do Its."…
When Problems are Hidden in Kudos: From Celebrations to Root Cause Countermeasures
I want to give credit to my friend and colleague Tony Milian for the idea that prompted this blog post. Tony and I…
Preview & Recording of Mark Valenti’s Webinar on “Motivational…
Today, I hosted and moderated the latest in our KaiNexus Continuous Improvement Webinar series.
I'm really…
General Jim Mattis on Leadership, Mistakes, and Defining Problems
General Jim Mattis has been making the rounds to talk about his new book that is out today: Call Sign Chaos:…
Third Time’s the Charm for the Iced Tea — On Errors, Blame, and…
This past weekend, an old friend came down from Michigan to spend two days in the Dallas area.
Amongst the…
Embracing and Helping Surgeons Accept Change — Instead of Blaming &…
Here is an article that caught my eye recently, from HBR:
"How One Health System Overcame Resistance to a…
Come See a Culture of Continuous Improvement at Franciscan Health This October!
Registration is open for "Kaizen Live!" -- the 2019 edition.
Joe Swartz and I are excited to announce that…
What Chefs and Restauranteurs Say About Learning From Failures & Mistakes
Speaking of mistakes, the cover image I selected for today's post reminds of traveling this past Monday. At…
Bob Lutz on Tesla, Threats, & Communication About Quality – and…
Hat tip to Stan Feingold from StoreSMART (a Lean Blog sponsor) for sending me this article:
Bob Lutz Talks…
Inside Toyota’s Takaoka #2 Line – Flexibility and Kaizen
This is an interesting article:
Inside Toyota's Takaoka #2 Line: The Most Flexible Line In The World
I…
Lean: A Combination of “Why?” and “Why Not?”
When we have really sticky, complicated problems (like the widespread healthcare patient safety and quality…