What Does Lean Mean to Healthcare Professionals? What Should it Mean?
tl;dr summary: Lean isn't just efficiency... it's safety, quality, delivery, cost, and morale. People often…
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Audio
Mark Graban’s newer Lean Blog Audio podcast series with “audiobook” style readings of selected blog posts. Learn how to subscribe.
Being Logical and Kind When a Mistake is Made
In this post, I'm going to share some reflections from one of my workplaces, some things that occurred last week.…
Will “Kaizen” Get the Buffalo Bills to Next Year’s Super Bowl?
I'm not a Buffalo Bills fan (a.k.a. "The Bills Mafia"), but I did attend one game at what was then called Rich…
Blaming “Human Error” Isn’t an Excuse for Wasting 500 Doses of…
During this "let's try to get people vaccinated" phase of the Covid-19 pandemic, almost every article that I've…
Announcing a New Podcast Series: “My Favorite Mistake: Reflections From…
During the pandemic, I've found myself not writing as much... not blogging as much. I'm not sure why exactly. I…
Great Piece: “Health Care Workers Protect Us. It’s Time to Protect…
Today, I wanted to share an excellent article written by Dr. John Toussaint (of Catalysis) and Ken Segel (of Value…
Standard Work for Being as Safe as Possible When Refueling Your Vehicle
It's possible that I could start traveling again for my healthcare consulting work next month... or maybe in July.…
Remembering a Great Leader, Paul O’Neill (1935-2020)
Paul H. O'Neill, Sr. (1935 - 2020)
It was a sad weekend, hearing about the passing of Paul H O'Neill, Sr. on…
Thoughts From Lean Thinkers on Coping with the Coronavirus Crisis
Thanks to Elisabeth and the team at GoLeanSixSigma.com for inviting me to contribute some thoughts in this piece:
…
See? Lean is About Flexibility, Not Low Inventory
It's great to see examples of manufacturing companies being flexible and adaptive in these challenging times. Lean…
One Doctor’s Troubling Experiences in the Emergency Department [Covid-19]
I had a phone conversation yesterday with an emergency medicine physician after her shift at an unnamed hospital…
For Covid-19 Preparedness, Hospitals Need More Than Written Protocols
I've been thinking a lot about hospitals and how they're preparing for the expected tsunami of Covid-19 patients…
Covid-19: Don’t Blame Toyota or “Just in Time” for Your Risky…
I normally love the public radio program "Marketplace" and have listened to it (on radio or as a podcast) for 15…
When Should We Lower a Target and When Should We Try Harder to Figure Out How to…
Today, I'm sharing a question from a reader who started their career at Toyota and now works at another company.…
GE’s CEO Larry Culp Goes to the Gemba, Looks to Understand the Real Reality
Here's an article from Bloomberg BusinessWeek:
GE's Larry Culp Faces Ultimate CEO Test in Trying to Save a…
A Podcast Preview of Paul Wainwright’s Webinar on “Positive…
On October 15th, I hosted the latest in our KaiNexus Continuous Improvement Webinar series.
I'm really happy…
Jess Orr on What She Learned by Leaving Toyota
Last week was our fifth annual KaiNexus User Conference (or "KaiNexicon" as we now call it).
One of our keynote…
Maybe “Just Do Its” Should be Called “Just PDSA Its”?
In the practice of Lean and continuous improvement, people often describe small improvements as "Just Do Its."…