Tag: Blame

Your organization already has a mistake policy--it just might not be the one you think it is. Most companies say they support learning and continuous...

In recent years, I've noticed a growing trend--one that might be well-intended, but one that could drift into unhelpful territory. It's become fashionable in some...

I recently witnessed a leadership moment that stopped me in my tracks. A CEO, standing on a stage in front of hundreds of employees,...

Twelve years later, I realized I had already met the legendary Toyota leader on my very first Lean trip to Japan. Here's what I...

When discussing mistakes, it's common to hear terms like "stupid mistake" or "dumb mistake" thrown around, especially when reflecting on our own errors. However,...

In many organizations, moving away from a culture of punishment when mistakes are made is a significant leap forward. It signals a shift toward...

How often do you hear executives blaming employees, including frontline workers, for different problems or poor performance? I don't think that's a good look when...

Thanks, as always, to Ryan McCormack for this. He always shares so much good reading, listening, and viewing here! Subscribe to get these directly...

There was a fascinating article in Bloomberg BusinessWeek about GE doing its final spinoff of GE Vernova (ticker symbol: GEV) and the remaining business...

tl;dr: Shingo and Bodek both understood that humans are fallible, and blaming them doesn't prevent defects. Mistake-proofing works when it respects people, improves systems,...

In healthcare, leaders saying "we'll hold them accountable" too often means, in reality, "we'll punish individuals for mistakes that have many systemic causes." To the...

tl;dr: In this post, Mark recounts his frustrating experience attempting to donate a couch, only to be stymied by bureaucratic obstacles. Using this personal...