Author

Mark Graban 5235 posts 4138 comments

Mark Graban is an internationally-recognized consultant, author, and professional speaker who has worked in healthcare, manufacturing, and startups. His latest book is Measures of Success: React Less, Lead Better, Improve More. He is author of the Shingo Award-winning books Lean Hospitals and Healthcare Kaizen, as well as The Executive Guide to Healthcare Kaizen. He also published the anthology Practicing Lean that benefits the Louise H. Batz Patient Safety Foundation, where Mark is a board member. Mark is also a Senior Advisor to the technology company KaiNexus.

My Upcoming Webinar on Continuous Improvement and Intrinsic Motivation

Mark Graban Dec 3, 2019 0

Blog

Hi, you're invited to a webinar that I'll be presenting next week -- Wednesday, December 11 at 1 pm ET, as part of…

Making People and Making Things – in Japan or Mr. Rogers’ Neighborhood

Mark Graban Dec 2, 2019 0

Blog

Monday was my first day for my fifth Lean study trip to Japan. Yesterday, I had the opportunity to once again…

Podcast #353 — Quint Studer on Tips for Busy Leaders in Healthcare and…

Mark Graban Dec 1, 2019 0

Interviews

My guest for Episode #353 of the podcast is somebody whose work I've appreciated for a long time -- Quint…

Are NFL Kickers “Regressing” in Field Goal Accuracy?

Mark Graban Nov 30, 2019 4

Blog

Rodger Sherman is a fellow Northwestern alumnus who I follow on Twitter, for tweets about NU football and beyond. …

Black Friday-ish Contest: Enter to Win One of Three Signed Copies of…

Mark Graban Nov 24, 2019 0

Blog

I don't have any "Black Friday" or "Cyber Monday" sales for you, but I can offer a giveaway that's co-sponsored by…

How Does a Loving & Caring Organization Get Accused of Treating People This…

Mark Graban Nov 21, 2019 0

Blog

Children's Hospital of Philadelphia (CHOP) is the oldest children's hospitals in the United States. I don't think…

Are Younger Employees the Only Ones Who Want Fair, Real-Time Feedback?

Mark Graban Nov 20, 2019 1

Blog

I was asked to write this article for recruiter.com, which I am reprinting here with their permission. Younger…

Congrats to Mary Greeley Medical Center for Receiving the Baldrige Award!

Mark Graban Nov 19, 2019 0

Blog

Today, I'd like to celebrate my friends at Mary Greeley Medical Center in Iowa for being one of six healthcare…

Podcast #352 — Dr. Fred Southwick, Teaching Quality, Patient Safety &…

Mark Graban Nov 18, 2019 0

Interviews

Joining me for Episode #352 of the podcast is Frederick Southwick, M.D. He is a Professor of Medicine and is…

A Continuing Culture of Continuous Improvement at UMass Memorial Health

Mark Graban Nov 15, 2019 4

Blog

I was really happy to see this recent blog post from my friend Dr. Eric Dickson, the CEO of UMass Memorial Health…

In the Relentless Pursuit of the Perfect Pint of Guinness

Mark Graban Nov 13, 2019 3

Blog

I'm writing this on Tuesday morning in Dublin, Ireland, where I have been since Sunday morning. It's my first…

Podcast #351 — Joel Tosi and Dion Stewart, “Creating Your Dojo”

Mark Graban Nov 12, 2019 0

Interviews

Joel Tosi and Dion Stewart Joining me for Episode #351 of the podcast are my friends Joel Tosi and Dion…

The More I Travel, the More Kaizen Opportunities I Create

Mark Graban Nov 6, 2019 9

Blog

Many of you have asked if I'm at the AME Conference this week in Chicago. I am not, as I had a previous invitation…

Episode #9 of the “Lean Whiskey” Podcast: Affordable Bourbon,…

Mark Graban Nov 5, 2019 0

Lean Whiskey

Mark and Jamie It's great to have Jamie Flinchbaugh back for another episode of the Lean Whiskey podcast. …

Podcast #350 — Tim Turner – Building Lexus, Leaving Toyota, and…

Mark Graban Nov 4, 2019 0

Interviews

My guest today is Tim Turner, who joined us previously in 2010 for episode #90. Tim was the lead author for a…

Throwback Thursday: A Scary (?) Halloween Webinar About Managing Metrics

Mark Graban Oct 31, 2019 0

Blog

Happy Halloween! I'll actually be home to hand out treats as a countermeasure for possible tricks. A year ago,…

A Fantastic Video About Toyota Helping a Hospital in Brazil

Mark Graban Oct 29, 2019 3

Blog

When I was in Brazil recently (read more), one of the presenters at the Lean Six Sigma Conference was Bruno…

An Amazing Virtual Plant Tour (and More) at the Toyota North American HQ

Mark Graban Oct 23, 2019 1

Blog

Last month, I had an opportunity to visit the Toyota North American Headquarters that's now near me in Plano,…

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