A Brief Summary of My First Trip to Brazil: Beef, Emojis, Buses, Lean, and More
I got back Sunday morning from my first trip to Brazil. I had a great time last week as a guest of a company…
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Two Ways of Displaying Data: A Limited Column Chart vs. Process Behavior Charts
Thanks to the Measures of Success reader who reached out with a question about their hospital's display of data in…
A Physician’s Review of My Book “Measures of Success”
Here is a review and summary of my book Measures of Success: React Less, Lead Better, Improve More that was posted…
A Podcast Preview of Paul Wainwright’s Webinar on “Positive…
On October 15th, I'll be hosting the latest in our KaiNexus Continuous Improvement Webinar series.
I'm really…
Episode #8: “Lean Gin” and “Chummy Lean Chat” with Cristal…
Mark and Cristal
We have a new guest host for Episode #8 of Lean Whiskey. I'm joined by my friend and colleague…
#Throwback Thursday (and Updates): Bryce Harper, Home Runs, Attendance, and Game…
The Major League Baseball regular season has ended, so there's an opportunity to revisit some posts about…
Jess Orr on What She Learned by Leaving Toyota
Last week was our fifth annual KaiNexus User Conference (or "KaiNexicon" as we now call it).
One of our keynote…
Maybe “Just Do Its” Should be Called “Just PDSA Its”?
In the practice of Lean and continuous improvement, people often describe small improvements as "Just Do Its."…
How We Can Easily Miss Signals in Our Metrics When We Rely on Red / Green Analysis
In many organizations, leaders rely on red / green color coding to evaluate metrics. They often see a single data…
Lean Lesson: Don’t Get Crushed Because of Bad Standardized Work
There are variations out there of graphics that are meant to illustrate how Standardized Work and Kaizen fit…
When Problems are Hidden in Kudos: From Celebrations to Root Cause Countermeasures
I want to give credit to my friend and colleague Tony Milian for the idea that prompted this blog post. Tony and I…
Podcast #349 — John Dyer, “The Facade of Excellence”
My guest for episode #349 is John Dyer, president of his consulting firm, John Dyer & Associates, Inc.,…
The “Smart Loves Problems” TV Ad — But What Does Fear Do to…
This ad caught my attention while watching a little bit of Monday Night Football this week.
It's an IBM ad…
Podcast #348 — Cinnamon Dixon, Tiered Huddles at Cleveland Clinic
Our guest today for Episode 348 is Cinnamon Dixon, Director Of Continuous Improvement at Cleveland Clinic. I…
Episode #7 of the “Lean Whiskey” Podcast: Sharing Samples and Bringing…
Mark and Jamie
It's two episodes in a row with Jamie Flinchbaugh, as we're both back for Episode #7 of the Lean…
An Example of Quick PDSA Study & Adjust on ESPN’s MNF?
Last night was the first night of Monday Night Football (MNF) on ESPN. I didn't tune in until the last five…
Preview & Recording of Mark Valenti’s Webinar on “Motivational…
Today, I hosted and moderated the latest in our KaiNexus Continuous Improvement Webinar series.
I'm really…
Podcast #347 — Brad Parsons, Hospital CEO & Co-Author of…
Our guest today for Episode 347 is Brad Parsons, the CEO of NEA Baptist, in Jonesboro, Arkansas. NEA Baptist…