Must Dos and Nice to Haves: Performance Reviews and Continuous Improvement?
There's a very well known cartoon that you might have seen where a caveman offers round wheels to other cavemen…
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Iowa Democratic Caucus 2020: “App Problem” or “System…
Let's start today's post with Point #8 from The Toyota Way management philosophy:
"Use only reliable,…
Episode #13 of “Lean Whiskey”: Don’t Drink Pacific Northwest…
Mark Graban & Jamie Flinchbaugh
In Episode 13 of Lean Whiskey, Mark Graban and Jamie Flinchbaugh reconnect…
Oscars Ratings Down 20% — Is That a Data Point Worth Reacting To?
Another year, another evening of the Academy Awards, a.k.a. The Oscars. I don't watch the show, but I do pay…
My “Measures of Success” Workshop at the Shingo Conference 2020 in…
Thanks to the Shingo Institute for inviting me to facilitate a half-day workshop at the Shingo Conference, being…
Podcast #358 — Steve Spear on Evolving our Knowledge and Learning on #Lean
Returning to the podcast for Episode #358 is Steve Spear, a senior lecturer at MIT and author of the book The…
Starbucks Risks Getting Burned on the Metrics Rollercoaster
Shout out and hat tip to Dan Markovitz for his excellent blog post:
"WHEN LEADERS TORTURE THEIR EMPLOYEES"
…
Kaizens and Tests of Change: My Blog and One of My Books
I try to practice what I preach. I'm not perfect, but I do my best.
Writing is fun for me, but I'm also the…
My Blog Post for Catalysis on Going “Beyond Emojis” with Process…
Thanks to Sara Thompson and Catalysis Inc. for asking me to write a blog post for them. If we can go "Beyond…
Podcast #357 — Dr. Michael Conroy on Lean as a Chief Medical Officer
Joining me today for episode #357 is Michael Conroy, M.D., the Chief Medical Officer of Sutter Medical Group…
When Should We Lower a Target and When Should We Try Harder to Figure Out How to…
Today, I'm sharing a question from a reader who started their career at Toyota and now works at another company.…
Sharing Lean Six Sigma Journal Articles on Healthcare Improvement from Ireland
I was honored to be asked to participate in a supplement that was published by the journal The International…
Be Careful With Misleading Year-Over-Year Charts
The main subject of my book Measures of Success is "Process Behavior Charts" (see more in this blog post) and the…
Episode #12 of the “Lean Whiskey” Podcast: Canadian Whiskey, the Ups…
Mark Graban and Ryan McCormack
In Episode 12 of Lean Whiskey, Mark Graban is back and he's joined by a friend…
Can Questions About Patient Safety Feel Psychologically Unsafe?
I think that working to reduce patient harm (to improve patient safety) is one of the most important (and most…
Podcast #356 — Amy C. Edmondson on Psychological Safety and “The…
My guest for episode #356 of the podcast is Amy C. Edmondson, PhD, the Novartis Professor of Leadership and…
The Path to Patient Safety in Japan (or Elsewhere): Reporting Problems, Solving…
As I blogged about this morning, don't forget that you can get a FREE Kindle copy of Practicing Lean today…
Free Kindle Day — Our Anthology Book “Practicing Lean”
Update: This offer has expired.
All day long, today, Tuesday January 21, the Kindle version of the book …