Mark Graban

Mark Graban
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Mark Graban is an internationally-recognized consultant, author, and professional speaker, and podcaster with experience in healthcare, manufacturing, and startups. Mark's new book is The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation. He is also the author of Measures of Success: React Less, Lead Better, Improve More, the Shingo Award-winning books Lean Hospitals and Healthcare Kaizen, and the anthology Practicing Lean. Mark is also a Senior Advisor to the technology company KaiNexus.

Bridging the Communication Gap in Lean: What We Can Learn from...

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Scroll down for how to subscribe, transcript, and more My guest for Episode #522 of the Lean Blog Interviews Podcast is Jacquie Maupin. She joins...

Save the Dates: Deming-Based Workshops in Toronto and Cincinnati

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From Noise to Knowledge: Executive Leadership Through Data-Driven Insight Are you making decisions based on insight--or just reacting to data? What if you could cut through...

‘The Mistakes That Make Us’ Receives the Shingo Publication Award!

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I'm very excited to announce that my latest book, The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation, has been officially...

Lean Whiskey #50: The Final Episode… or Is It?

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Listen: It's Episode 50 of the Lean Whiskey podcast with Jamie Flinchbaugh and Mark Graban! tl;dr: Lean Whiskey will transition to a new brand Lean Coffee...

Goethe’s Timeless Wisdom: Lessons for Lean Thinking and Continuous Improvement

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During a recent visit to Germany to speak at a corporate leadership event, I found time to explore Frankfurt as a tourist. One Sunday...

An Experiment with AI Translations of ‘The Mistakes That Make Us’...

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I've used the LeanPub.com publishing platform for a long time. I initially published Practicing Lean and Measures of Success as iterative "in progress" books...

My Upcoming Webinar on Mistake-Proofing Across Industries

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I'm excited to be presenting this webinar on February 12th at 1 pm ET as part of the KaiNexus Continuous Improvement webinar series: Mistake-Proofing in...

I’m Still Dreaming About My Meal at Sukiyabashi Jiro’s Sushi in...

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Before Katie Anderson's Japan Study Trip in November, I was able to spend six days in Kyoto and Tokyo with two friends (one of...

Join Me at HSPI 2025: Red Beads, Lean Leadership, and Smarter...

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I'm thrilled to announce that I'll be presenting a 90-minute "intensive" session at the 2025 Health Systems Process Improvement (HSPI) conference, organized by the...

Optimizing System Flow for Better Patient Outcomes: Lessons from New London...

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When it comes to delivering life-saving care, optimizing the entire system--not just individual components--can make all the difference. This principle is exemplified by the...

Whose Fault Is It Anyway? The Case for Learning Over Blaming

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In workplaces and beyond, mistakes are inevitable. The way we handle them, however, makes all the difference. A New Yorker cartoon I recently came...

Learn From My 100€ ATM Mistake in Germany

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I believe in sharing mistakes for the purpose of learning. Like everyone else, I'm far from perfect, and mistakes are part of my journey....
"The Mistakes That Make Us" Receives Shingo Publication Award!Learn More
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