Mark Graban

Mark Graban
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Mark Graban is an internationally-recognized consultant, author, and professional speaker, and podcaster with experience in healthcare, manufacturing, and startups. Mark's new book is The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation. He is also the author of Measures of Success: React Less, Lead Better, Improve More, the Shingo Award-winning books Lean Hospitals and Healthcare Kaizen, and the anthology Practicing Lean. Mark is also a Senior Advisor to the technology company KaiNexus.

Double Trouble: When Emergency Department Doors Demand Dual Directives!

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This photo is from my personal archives... If one sign doesn't do the job, is it really helpful to add a second one? In...

Cultivating Psychological Safety: How Leaders Can Encourage Openness About Mistakes

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Using mistakes to learn and improve requires that we hear about them. But leaders can't just tell people to speak up. Telling them, "It's...

Embracing the Lean Mindset in GE Aerospace: A Conversation With Two...

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Scroll down for how to subscribe, transcript, and more My guests for Episode #487 of the Lean Blog Interviews Podcast are two Lean leaders from...

Billy Ray Taylor: AME Lean Conference 2023 Preview on LinkedIn Live...

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Join me for a LinkedIn Live session on Tuesday at noon ET, where I'll be joined by my friend Billy Taylor. We'll preview the panel...

Lean Transformation: Revolutionizing the Housing Industry with Mike Kaeding

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Scroll down for how to subscribe, transcript, and more My guest for Episode #486 of the Lean Blog Interviews Podcast is Mike Kaeding, the CEO...

The Perils of Incentive Clauses in College Football: A Case Study...

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tl;dr: This blog post analyzes the unusual incentive clause in the contract of Iowa football's offensive coordinator, Brian Ferentz, which mandates a minimum average...

From Failure to Foresight: The Shingo Institute’s Ken Snyder’s Favorite Mistake

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In this week's episode of "My Favorite Mistake," we're lucky to have Ken Snyder, a celebrated figure in the realm of business and academia...

From Punishment to Improvement: Transforming Workplace Culture

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A quick announcement before today's post... please join me tomorrow, October 3rd for a LinkedIn Live session at 1 pm ET. How to Learn From...

Embracing a New Paradigm: Cultivating a Healthcare Culture of Help Instead...

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tl;dr: In this post, Mark delves into the detrimental effects of a punitive culture within healthcare, arguing for a shift towards a culture of...

The Power of Small Acts of Kindness: How 60 Cents Became...

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tl;dr: In this episode, Mark recounts an unexpected ordeal in an Italian hospital after his mother-in-law broke her arm while on vacation. Faced with...

My Article for Catalysis: Healthcare Excellence Requires Problem-Solving and Psychological Safety

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Thanks to my friends at Catalysis for publishing an article that's built around an excerpt from my book, The Mistakes That Make Us: Cultivating...

Instead of Erasing Mistakes, Learn From Them

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OK, so the gag gift giant eraser is kind of corny. When we make mistakes in life, we can't erase them. But we CAN...