Mark Graban

Mark Graban
5607 POSTS 4496 COMMENTS
Mark Graban is an internationally-recognized consultant, author, and professional speaker, and podcaster with experience in healthcare, manufacturing, and startups. Mark's new book is The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation. He is also the author of Measures of Success: React Less, Lead Better, Improve More, the Shingo Award-winning books Lean Hospitals and Healthcare Kaizen, and the anthology Practicing Lean. Mark is also a Senior Advisor to the technology company KaiNexus.

Cultivating a Culture of Candor: Transforming Workplace Communication for Better Outcomes

0
Does it Feel Better to Be Vulnerable or Candid in a Workplace? I've learned so much from Timothy R. Clark of the firm LeaderFactor, author...

A Better Question Than “Do You Have Any Questions?”

3
Recently, I've heard an idea a few times that I'd like to share and discuss in this post. As I'm writing this, I can't...

Instead of Urging Your Employees to Be Brave, Help Them Feel...

1
It's 9 p.m. in an operating room, just before the last procedure of a long day that had been full of delays. A nurse...

Shigeo Shingo & Norman Bodek on Learning From Mistakes, Including Shingo’s

0
I'm currently working on a Mistake Proofing class for Karen Martin and TKMG Academy. Coming soon!! In the process of writing the course and its...

Jim Womack’s Observations and Reflections on the Evolution of Lean [Podcast]

0
Scroll down for how to subscribe, transcript, and more My guest for Episode #499 of the Lean Blog Interviews Podcast is James P. Womack. Jim...

ChatGPT Summarizes the Chapters in My Book, Measures of Success

0
A while back, I uploaded the entire PDF of my 2018 book, Measures of Success: React Less, Lead Better, Improve More, into the premium...

Come to Japan With Me and Katie Anderson in November to...

0
I'm excited to announce that I've registered for Katie Anderson's Japan Study Trip in November!Between 2012 and 2019, I visited Japan five times, and...

Signs Are Not Mistake-Proofing: Hospital Hallways Edition

0
As I posted recently on LinkedIn, here are some photos and a story from years ago. Signs are not mistake-proofing. Signs are not adequate process...

Batches Can be Bad, But Might Be Necessary (for Spaghetti or...

4
At the recent Healthcare Systems Process Improvement conference, David B. Reid, P.E. from Chick-fil-A Restaurants brought up a very interesting point about the batch...

The Toyota Way: Responding to, Preventing and Learning from Mistakes with...

4
Scroll down for how to subscribe, transcript, and more My guest for Episode #498 of the Lean Blog Interviews Podcast is Jeffrey K. Liker. Jeff...

Reflecting on Career Choices: The Wisdom of Hindsight in Quitting Jobs...

0
The following material was cut from my latest book, The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation. It just didn't...

From 2012: Kaizen on the Boeing 737 Line (Lean and Continuous...

2
2024 Preface: I'm re-posting this blog post from 2012 about Lean at Boeing. The WSJ headline emphasizes "speed up," but that could be the...