Mark Graban
Mark Graban is an internationally-recognized consultant, author, and professional speaker, and podcaster with experience in healthcare, manufacturing, and startups.
Mark's latest book is The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation, a recipient of the Shingo Publication Award.
He is also the author of Measures of Success: React Less, Lead Better, Improve More, Lean Hospitals and Healthcare Kaizen, and the anthology Practicing Lean, previous Shingo recipients.
Mark is also a Senior Advisor to the technology company KaiNexus.
Lean Isn’t Just About Cost: Stop Putting a Stick in Your...
There's a meme going around -- maybe you've seen it -- where a kid on a bike jams a stick into his own front...
40 Years Ago: Just for the Mistake of It… New Coke!
Thanks to NPR for their recent story about how today, April 23, 2025, marks the 40th anniversary of what is considered one of the biggest business...
Join Me (and Friends!) in Montreal This June at the 4th...
Register via Eventbrite
I'm excited to announce that I'll be participating in the upcoming 4th Rendez-vous Kata, a unique and bilingual (French and English) event...
Leadership by Fear Doesn’t Work — And Never Really Did
Nearly 30 years ago, I had my first real encounter with what not to do as a leader. I was working in a General...
New Shingo Article and Webinar: Psychological Safety as the Foundation for...
In a Gallup poll, only 3 in 10 employees strongly agreed that their opinions count at work.
That number should concern any leader pursuing Lean...
Red Bead Game Reflections: From Atlanta to Australia and Auckland
So far in 2025, I've had the opportunity to facilitate the Red Bead Game in a variety of settings--from the Society for Health Systems...
From Stopwatch to Sticky Notes: My 30-Year Lean Journey in Action...
Lately, I've been enjoying the creativity of those AI-generated "action figure career meme" images floating around social media. That got me thinking... what would...
New Book: How Psychological Safety Drives Digital Transformation and the Toyota...
Before I departed for my recent workshop tour of Australia and New Zealand, I knew that I would learn things in the process of...
Leading Lean for Profitable Growth: CEO Bill Canady on Driving Business...
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My guest for Episode #526 of the Lean Blog Interviews Podcast is Bill Canady, a seasoned...
Preview: Driving a Culture of Accountability – Transforming Patient Safety with...
One of the most powerful elements of continuous improvement is the ability to learn from each other across organizations--even across industries. That's one of...
KaiNexTips: Finally, a Tipping Point for Continuous Improvement?
We tip for coffee. We tip at salons. We (somehow) tip at self-checkout kiosks now. So... why not tip for Kaizen (continuous improvement) activity?
At...
Flying Koalas & The Joy of Unexpected Learning in Australia
During a recent visit to the Lone Pine Koala Sanctuary in Brisbane, I had a bit of an unexpected "favorite mistake" moment--not the kind...
