Tag: Gemba

Gemba Walks, Daily Improvement, and the Leadership Behaviors That Make Kaizen...

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At our 2016 Kaizen Live! event at Franciscan St. Francis Health, Mischelle McMillin shared practical, honest, and refreshingly human insights on Gemba Walks that...

Gemba Claus Is Comin’ to Town: A Lean Christmas Song Parody

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TL;DR: A Lean-themed Christmas song parody that mixes kaizen, gemba, and holiday humor--just for fun, and maybe a little reflection. Here's a musical holiday treat...

Leader Standard Work Is About Behavior, Not Just Your Calendar

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TL;DR Leader Standard Work isn't a calendar or a checklist. It's the daily responsibility of leaders to show up with the right behaviors--listening, asking,...

Leveraging Psychology for Effective Behavioral Change, with Tracy O’Rourke [KaiNexus Webinar]

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Change is hard. Even when a process is painful, people often seem more comfortable sticking with the status quo than embracing improvement. So what can...

Going to the Gemba Means More Than Looking at Boards, Status,...

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TL;DR: Going to the Gemba isn't about reviewing boards or rushing through metrics. Real Gemba means slowing down, listening deeply, asking better questions, and...

Driving a Culture of Patient Safety: Lessons for Healthcare and Beyond

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Recently, I had the pleasure of moderating a webinar titled "Driving a Culture of Transforming Patient Safety with KaiNexus" featuring leaders from Our Lady...

WSJ Shows Us a Day in the Life of a Plant...

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As a Lean practitioner, I found the Wall Street Journal article about Ryan DeLand, the 39-year-old leader of Whirlpool's washing machine plant in Clyde,...

Ryan McCormack’s Operational Excellence Mixtape: October 4, 2024

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Thanks, as always, to Ryan McCormack for this. He always shares so much good reading, listening, and viewing here! Subscribe to get these directly...

When Going to the Gemba Goes Wrong: How to Avoid an...

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In the Lean methodology, we often talk about the importance of "going to the gemba" (or "genba"-- the place where the real work happens....

Uncovering Root Causes: Beyond the Conference Room – The Lean Approach...

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You don't find the root cause of a problem in a conference room. OK, so we've gotten away from the whiteboard. Now what? You might not...

Lean Transformation at GE Aerospace: How Larry Culp is Revamping a...

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I've already written one blog post about this excellent Bloomberg BusinessWeek article about the Lean transformation at GE Aerospace, a post that focused on...

Lessons from Toyota Culture: Embracing Problems, Kaizen, and Psychological Safety

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tl;dr: Toyota's culture treats problems as opportunities for learning--not failures to hide. Lessons from Toyota leaders show how kaizen, psychological safety, and trust enable...
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