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Thanks for commenting. From my understanding, there are Japanese culture advantages and there are also challenges. I think you're right…

I remember from Liker and Hoseus’ book Toyota Culture that, among other cultural traits shown in a longitudinal study, two…

I suspect they think of control charts as a "manufacturing quality" tool, the way GM did even back in 1995…

Mark, Yes. That is my understanding as well. They used control chart many years ago and I believe still teach…

Well said, Eric. I haven't seen evidence in my travels of Toyota using Process Behavior Charts for their metrics, though.