Operational Excellence Mixtape: January 17, 2020
Healthcare - Creating Value for Patients
Sometimes you just need to get a team together and improve.…
Browsing Tag
Leadership
It’s Hard to Ask Leaders to Change the System in Which They’ve Risen…
The other, I stumbled across an old article that I remember, as it was published in the Wall Street Journal in…
Podcast #354 — Kim Hollon on the CEO’s Role in Lean and Patient Safety…
Joining me for episode #354 of the podcast is Kim Hollon, the CEO and President of Signature Healthcare, based…
Operational Excellence Mixtape: December 20, 2019
Healthcare - Creating Value for Patients
It's been 20 years since To Err is Human, the seminal…
A Hospital CEO’s Humble Reflections on His Role in Lean and Patient Safety
Kim Hollon is CEO and President at Signature Healthcare. I don't know him well, but I've heard a lot of great…
Operational Excellence Mixtape: December 6, 2019
Healthcare - Creating Value for Patients
Does Lean "work" in hospitals in the US? Sort of,…
Podcast #353 — Quint Studer on Tips for Busy Leaders in Healthcare and…
My guest for Episode #353 of the podcast is somebody whose work I've appreciated for a long time -- Quint…
How Does a Loving & Caring Organization Get Accused of Treating People This…
Children's Hospital of Philadelphia (CHOP) is the oldest children's hospitals in the United States. I don't think…
Operational Excellence Mixtape: November 8, 2019
Healthcare - Creating Value for Patients
"Imagine walking into a restaurant and being seated.…
Podcast #350 — Tim Turner – Building Lexus, Leaving Toyota, and…
My guest today is Tim Turner, who joined us previously in 2010 for episode #90. Tim was the lead author for a…
Operational Excellence Mixtape: October 25, 2019
Healthcare - Creating Value for Patients
If you set a target without providing a clear path on how …
A Brief Summary of My First Trip to Brazil: Beef, Emojis, Buses, Lean, and More
I got back Sunday morning from my first trip to Brazil. I had a great time last week as a guest of a company…
Operational Excellence Mixtape: October 11, 2019
Healthcare - Creating Value for Patients
Transformation and quality improvement is rarely sustained…
A Podcast Preview of Paul Wainwright’s Webinar on “Positive…
On October 15th, I hosted the latest in our KaiNexus Continuous Improvement Webinar series.
I'm really happy…
Jess Orr on What She Learned by Leaving Toyota
Last week was our fifth annual KaiNexus User Conference (or "KaiNexicon" as we now call it).
One of our keynote…
Operational Excellence Mixtape: September 27, 2019
Healthcare - Creating Value for Patients
Globally, at least 5 patients die every minute due to unsafe…
Podcast #349 — John Dyer, “The Facade of Excellence”
My guest for episode #349 is John Dyer, president of his consulting firm, John Dyer & Associates, Inc.,…
The “Smart Loves Problems” TV Ad — But What Does Fear Do to…
This ad caught my attention while watching a little bit of Monday Night Football this week.
It's an IBM ad…