Tag: Leadership

Why “Red Isn’t Bad” Is the Wrong Mindset for Performance Metrics

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In recent years, I've noticed a growing trend--one that might be well-intended, but one that could drift into unhelpful territory. It's become fashionable in some...

Kakorrhaphiophobia: How Fear of Failure Sabotages Continuous Improvement and Innovation

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When I first came across the word kakorrhaphiophobia, I thought it might be one of those obscure terms you learn once and never use...

Transforming Healthcare: Ken Segel on Lean, Shingo, and Operating Systems

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Scroll down for how to subscribe, transcript, and more My guest for Episode #530 of the Lean Blog Interviews Podcast is Ken Segel, Co-Founder and...

When Was the Last Time a Leader Around You Admitted They...

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When was the last time a leader in your organization openly said, "I was wrong"? It's not a common occurrence in many workplaces. And that's...

What Visiting Japan Taught Me About Leadership–And What Healthcare Can Learn

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This October, I'll be returning to Japan for another Lean healthcare study trip--my seventh time overall and my fifth healthcare-focused visit. With each visit, I...

Designing a Culture of Respect: Scott Gauvin’s Insights from the Respect...

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Scroll down for how to subscribe, transcript, and more My guest for Episode #529 of the Lean Blog Interviews Podcast is Scott Gauvin, CEO of...

Going to the Gemba Means More Than Looking at Boards, Status,...

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In the Lean methodology, one of the most well-known--and most misunderstood--practices is the "Gemba walk." The word Gemba means "the actual place." It's where the...

Psychological Safety in Lean: What Toyota Gets Right–and Why It Matters

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One of the most powerful--but often overlooked--lessons from Toyota's management system isn't just about kanban, standard work, or andons. It's about people. More specifically,...

Mark Reich, Former Toyota Leader on Hoshin Kanri and ‘Managing on...

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Scroll down for how to subscribe, transcript, and more My guest for Episode #528 of the Lean Blog Interviews Podcast is Mark Reich, a Senior...

Ryan McCormack’s Operational Excellence Mixtape: May 30, 2025

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Thanks, as always, to Ryan McCormack for this. He always shares so much good reading, listening, and viewing here! Subscribe to get these directly...

How Safe is it to Admit a Mistake at Work? [Poll]

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When someone on your team makes a mistake, what happens next? Do they speak up--or stay quiet? Do leaders give feedback that demonstrates curiosity--or do they...

A Free Resource for Leaders: The Mistake-Smart Leader’s Checklist

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We all say mistakes are a part of learning. Or at least many of us do, as individuals. But how many organizations actually act that...
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