Tag: Leadership

A Better Question Than “Do You Have Any Questions?”

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Recently, I've heard an idea a few times that I'd like to share and discuss in this post. As I'm writing this, I can't...

Instead of Urging Your Employees to Be Brave, Help Them Feel...

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It's 9 p.m. in an operating room, just before the last procedure of a long day that had been full of delays. A nurse...

Ryan McCormack’s Operational Excellence Mixtape: February 9, 2024

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Thanks as always to Ryan McCormack for this... there's always so much good reading, listening, and viewing shared here by him! Subscribe to get...

Lean Leadership in Action: CEO Larry Culp’s Journey to Revitalize GE...

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As I recently shared on LinkedIn, I really appreciated the annual shareholder letter that was published and shared by Larry Culp, who has been...

The Problem (737 MAX and Beyond) at Boeing Isn’t “Idiots.” It’s...

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As we sit in seat 26A, mindlessly watching a movie, we take for granted that our cell phone (or the shirt off our back)...

What Will a “Quality Stand Down” Day Accomplish at Boeing?

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What do Boeing frontline mechanics and engineers think about this day? What did they expect going into it? How did the day turn out?...

Beyond Blame: How Punishing Healthcare Workers Fails to Prevent Medication Errors

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In healthcare, leaders saying "we'll hold them accountable" too often means, in reality, "we'll punish individuals for mistakes that have many systemic causes." To the...

Learning and Leading Lean as the CEO: Randy Carr of World...

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Scroll down for how to subscribe, transcript, and more My guest for Episode #496 of the Lean Blog Interviews Podcast is Randy Carr, the CEO...

Commemorating Martin Luther King Jr. Day — Keep Moving Forward

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Let's commemorate today's national holiday for Dr. King with a look back at my post from 2012: A Lean Lesson from Dr. Martin Luther King,...

Ryan McCormack’s Operational Excellence Mixtape: January 12, 2024

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Thanks as always to Ryan McCormack for this... there's always so much good reading, listening, and viewing shared here by him! Subscribe to get...

Journal Article Suggests Efficacy of Lean in U.S. Public Hospitals; Will...

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tl;dr summary: A journal article evidences Lean's effectiveness in healthcare, challenging skeptics. It finds that Lean adoption in U.S. public hospitals is linked to...

Effective Change Management: Beyond Rightness to Motivational Engagement [Video & Transcript]

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This is a repost from my blog post about a talk I gave in 2018... I always enjoy the KaiNexus User Conference (now called...