Tag: Kaizen

What Visiting Japan Taught Me About Leadership–And What Healthcare Can Learn

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This October, I'll be returning to Japan for another Lean healthcare study trip--my seventh time overall and my fifth healthcare-focused visit. With each visit, I...

Kaiteki: The Japanese Philosophy Behind Motivated Employees and Lean Success

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During my most recent visit to Japan (as part of a tour hosted by Katie Anderson), we spent time in several remarkable organizations where...

From Chaos to Clarity: How a Health System CEO Used Process...

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"Every month, we're buried in data--and yet somehow, we're still arguing over whether there's actually a problem." That was the problem statement shared with me...

Ryan McCormack’s Operational Excellence Mixtape: April 18, 2025

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Thanks, as always, to Ryan McCormack for this. He always shares so much good reading, listening, and viewing here! Subscribe to get these directly...

From Game Film to Gemba: How Chick-fil-A Studies the Work (and...

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If you've ever waited in a long Chick-fil-A drive-through line, chances are it was the most pleasant traffic jam you've experienced. Efficient, polite, and...

Ryan McCormack’s Operational Excellence Mixtape: February 21, 2025

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Thanks, as always, to Ryan McCormack for this. He always shares so much good reading, listening, and viewing here! Subscribe to get these directly...

Commemorating Martin Luther King Jr. Day — Keep Moving Forward

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Let's commemorate today's national holiday for Dr. King with a look back at my post from 2012: A Lean Lesson from Dr. Martin Luther King,...

Safety First: GE Aerospace’s Lynn Facility Demonstrates True Lean Leadership

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At its core, Lean is about people--respecting them, empowering them, and ensuring their well-being while driving continuous improvement. Recently, GE Aerospace's Lynn, MA, facility...

Ryan McCormack’s Operational Excellence Mixtape: November 29, 2024

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Thanks, as always, to Ryan McCormack for this. He always shares so much good reading, listening, and viewing here! Subscribe to get these directly...

Lean Whiskey #49: Japan Study Tour, a Lost iPhone, and Some...

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Listen: It's Episode 49 of the Lean Whiskey podcast with Jamie Flinchbaugh and Mark Graban! Mark shares tales of his holiday / study tour trip to...

Ten Years Ago — In the News Visiting a Japanese Lean...

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Just over a week ago, I got back from Katie Anderson's Japan Study Trip. It was amazing! I have so much to write about...

Bruce Hamilton and the Northeast Lean Conference, Toast Kaizen, and More

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Scroll down for how to subscribe, transcript, and more My guest for this bonus episode of the Lean Blog Interviews Podcast is Bruce Hamilton, who...
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