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Hi, you're invited to a webinar that I'll be presenting next week -- Wednesday, December 11 at 1 pm ET, as part of the ongoing KaiNexus webinar series: "The Power of Alignment and Intrinsic Motivation in Continuous Improvement" Click…
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Monday was my first day for my fifth Lean study trip to Japan. Yesterday, I had the opportunity to once again visit a Toyota plant, the Tsutsumi Plant. Here are two blog posts from 2015, as the plant tour was very much the same... but…
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Rodger Sherman is a fellow Northwestern alumnus who I follow on Twitter, for tweets about NU football and beyond. He recently tweeted about NFL field goal percentages, including two helpful line charts (a.k.a. "run charts"): …
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I don't have any "Black Friday" or "Cyber Monday" sales for you, but I can offer a giveaway that's co-sponsored by my friends at StoreSMART. They have been sponsors of LeanBlog.org for a few years now. Click the image below or click…
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Healthcare - Creating Value for Patients Healthcare improvement is often done through QI projects in an "artisan" fashion. To improve healthcare improvement, combat bias and us evidence according to Mary…
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Children's Hospital of Philadelphia (CHOP) is the oldest children's hospitals in the United States. I don't think I've ever been there, but I remember them having Lean improvement efforts going back to the mid 2000s when I first moved from…
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I was asked to write this article for recruiter.com, which I am reprinting here with their permission. Younger Workers Crave Instant Gratification. Here's How to Give It to Them Without Causing Distraction.   OK, I'm squarely "Gen X"…
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Today, I'd like to celebrate my friends at Mary Greeley Medical Center in Iowa for being one of six healthcare organizations to receive the 2019 Malcolm Baldrige National Quality Award. Read more in this news story or this press release.…
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I was really happy to see this recent blog post from my friend Dr. Eric Dickson, the CEO of UMass Memorial Health System: More than 75,000 Ideas and Counting! Eric writes: "Other than seeing patients, huddling with frontline…
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I'm writing this on Tuesday morning in Dublin, Ireland, where I have been since Sunday morning. It's my first visit to the Emerald Aisle and it has been a very nice experience. After previous stops in Zürich and the Netherlands, I was…
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Healthcare - Creating Value for Patients "Imagine walking into a restaurant and being seated. Sometime after your meal, you receive the check and find an additional charge that was not indicated on the menu or previously…
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Many of you have asked if I'm at the AME Conference this week in Chicago. I am not, as I had a previous invitation to speak at the Swiss Lean Conference today. My theme was Kaizen -- engaging everybody, everywhere, and every day in…
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Happy Halloween! I'll actually be home to hand out treats as a countermeasure for possible tricks. A year ago, I did a KaiNexus webinar on Halloween that was a lot of fun... there were only two complaints about elements of my costume,…
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