All Posts on Lean Blog

This ad caught my attention while watching a little bit of Monday Night Football this week. It's an IBM ad titled "Smart Loves Problems." The ad's voiceover says, in part: "Problems. It's human nature to hate problems. But…
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Healthcare - Creating Value for Patients Canadian healthcare policy limits true innovation by clinging to outdated thinking developed in times of much slower change and technological sophistication.  If we want patients to…
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Last night was the first night of Monday Night Football (MNF) on ESPN. I didn't tune in until the last five minutes of the Saints / Texans games (and what a wild finish that was!) Earlier in the night, ESPN had debuted some new graphics…
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I was reading this NFL preview article in the Wall Street Journal (which makes as much sense as getting business news from ESPN, I guess): Why This NFL Season Is More Unpredictable Than Ever In business, we'd love to have predictable…
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This article made me smile the other day -- especially the comments about Lean, front-line staff, and systems: Q & A with Art Gianelli, president of Mount Sinai St. Luke's According to his LinkedIn profile, he is also in a role…
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Here's an article that was co-authored by Maureen Bisognano and two other current or former staffers of the Institute for Healthcare Improvement. I'm always happy to see mentions of W. Edwards Deming, as the authors cite in this piece,…
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Reposted from last year, here are a few past blog posts on the theme of Labor Day and it's hopefully a helpful reminder to focus on safety and our obligation to employees. Let's keep up our work that aims to create better workplaces for…
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Healthcare - Creating Value for Patients The last place I want to receive care is the hospital.  There are innumerable advantages to being treated in home for the patient, family, and healthcare system.  Treating acute care…
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Here's a post about baseball... but it's really about statistics. Baseball has an endless supply of numbers and time-series data. This post is also about using Process Behavior Charts to evaluate performance over time. Process Behavior…
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Medical errors are not a laughing matter. Harm (or death) resulting from preventable process problems are far more common than most people might think. This headline caught my eye the other day: Man circumcised in hospital mix-up…
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Healthcare - Creating Value for Patients An experienced doctor in Toronto caused harm, operated without consent, and intimidated staff for years.  A disturbing but unsurprising tale of greed, betrayal, and medical misconduct…
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