All Posts on Lean Blog

Here's a post about baseball... but it's really about statistics. Baseball has an endless supply of numbers and time-series data. This post is also about using Process Behavior Charts to evaluate performance over time. Process Behavior…
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Medical errors are not a laughing matter. Harm (or death) resulting from preventable process problems are far more common than most people might think. This headline caught my eye the other day: Man circumcised in hospital mix-up…
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Healthcare - Creating Value for Patients An experienced doctor in Toronto caused harm, operated without consent, and intimidated staff for years.  A disturbing but unsurprising tale of greed, betrayal, and medical misconduct…
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The last time I ran a short-term book sale -- lowering the Kindle book price of Measures of Success: React Less, Lead Better, Improve More to $2.99 -- I was curious what would happen. I saw a short-term spike in book sales that was…
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I was invited to give a presentation on Process Behavior Charts and Measures of Success at Cleveland Clinic last week as part of their Quality Forum series. I always enjoy visiting with them and I walk away very inspired by what they are…
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Taryn Davis Recently, KaiNexus and I hosted another webinar in our free series and I hope you were able to join us. Taryn Davis, of the firm tbd strategies, gave an engaging and practical presentation titled, "Burn Your Ships!…
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Mark Graban and Paul Critchley Hi, it's episode 5 of our "Lean Whiskey" podcast where we mostly talk about Lean and maybe chat just little bit about whiskey. Joining me today is a guest host, my friend Paul Critchley. Paul has been…
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Healthcare - Creating Value for Patients In 2008, I worked at a hospital when, during an Executive meeting, an Executive suggested that patients are sometimes harmed during their care. There was much discourse on…
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Lee Iacocca, the former CEO of Chrysler, passed away on July 2. Ross Perot, founder and former CEO of EDS, also passed away a week later. In reading about him recently, I learned Perot didn't like to be called "H. Ross Perot" because…
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"The way we've always done it" doesn't mean that's the right way or the best way to do something. One of my daily habits is putting on antiperspirant. Your standardized work might vary from mine, as there might not be an established…
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Thanks everybody for reading my blog here in 2019! It's been an interesting year on the blog, as usual, and I appreciate you taking time out of your busy lives to read and participate in the discussion. I hope this site will continue to be…
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I'll get right to it. The word: "Experiment." Well, I also heard "experiments" and "experimenting," but you get the idea. As I've blogged about before, my wife and I like taking wine-themed vacations. Look at the bottom of the…
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This past Saturday was, of course, the 50th anniversary of the first moon landing. It still puzzles me why mankind hasn't been back on the moon in my lifetime -- see an article about that. The first trip to the moon was an exercise in…
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