All Posts on Lean Blog

I think that working to reduce patient harm (to improve patient safety) is one of the most important (and most noble) applications of Lean. Daily huddles can be an effective way to engage staff and improve communication. Sometimes, they…
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As I blogged about this morning, don't forget that you can get a FREE Kindle copy of Practicing Lean today (January 21, 2020). As I blogged about yesterday, my theme this week is "psychological safety." Again, I'll mention…
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Update: This offer has expired. All day long, today, Tuesday January 21, the Kindle version of the book Practicing Lean will be available FOR FREE through Amazon. This is just for one day only. That's right -- FREE. You read that…
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The theme for the next couple of days on the blog is patient safety and the idea of "psychological safety" for employees or physicians in the healthcare environment. On Wednesday, I'll be releasing a podcast with Harvard Business School…
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Healthcare - Creating Value for Patients Sometimes you just need to get a team together and improve.  Here's a good example of use of A3 thinking to improve opioid prescribing in outpatient rheumatology.  Reducing harm…
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The other, I stumbled across an old article that I remember, as it was published in the Wall Street Journal in 2004. The WSJ normally has a paywall, but this article is old enough that it's free to the general public (or at least I think…
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I'd like to thank CFO Magazine (their CFO.com website) for publishing my article: "Break the Bad Habit of Overreacting to Metrics" If you've read my book Measures of Success, you will recognize the advice that I give here. But, I…
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Here are the most clicked articles of the last half of 2019 mixtapes: Many of you were interested in links with interesting questions about operational excellence: How Can There Be Standards in a Service Job When No…
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Before Christmas, I was thinking again about upgrading my iPhone 8 Plus to the newer iPhone 11 Pro, as I wrote about here: https://www.leanblog.org/2019/12/am-i-getting-over-my-resistance-to-the-newer-iphones/ A few days before…
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Here are the ten most-read posts of the year, according to Google Analytics (popularity doesn't imply quality, but it's interesting to see what people are reading and sharing) -- data from July 1 through December 7.
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Healthcare - Creating Value for Patients It's been 20 years since To Err is Human, the seminal report from the Institute of Medicine, was released, estimating, to many people's surprise, that almost 100,000 deaths per…
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