All Blog Posts

All Posts on Lean Blog

All Blog Posts

All posts from Mark Graban’s LeanBlog.org, including podcasts, announcements, articles, and more.

Recording: My Lean Startup Webcast on Metrics and Process Behavior Charts

Mark Graban Nov 12, 2018 0

Eric Ries and Lean Startup Co. have been really helpful friends in spreading the message about "Process Behavior Charts" in their community. They invited me to give a talk at last year's Lean Startup Week and Eric was kind enough to endorse…
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Blog

[Video] Are Your Leaders “Addicted to the Status Quo?”

Mark Graban Nov 8, 2018 5

If you're a regular reader of my blog, you know that the practice of "Motivational Interviewing" has been a big interest of mine for a few years. Although this method comes from the clinical practice of addiction counseling, there are many…
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Blog

Videos by Skip Steward That Explain Routine Variation and Rules for Finding “Signals”

Mark Graban Nov 7, 2018 0

You might remember the podcasts that I did with my friend Skip Steward, the Chief Improvement Officer at Baptist Memorial Health Care in Tennessee (links below). Skip recently created some excellent videos that explain the basics of…
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Blog

A New In-Progress Book by a Friend: #Lean Veterinary Practice Management

Mark Graban Nov 6, 2018 0

So what's the new book and cover pictured here? This is the book being finished by my friend Chip Ponsford, III, DVM. Yes, DVM stands for Doctor of Veterinary Medicine. "Lean Veterinary Practice Management: Higher Quality, Less Waste,…
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Interviews

Podcast #323 – Davis Balestracci on “Data Sanity”

Mark Graban Nov 5, 2018 0

I first met Davis Balestracci at a conference a few years back, where I heard him give a very spirited and insightful presentation. That's why I'm happy to have him as my guest for Episode #323 of the podcast. We'll talk about a range of…
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Tweets

2nd Half of October 2018 — Key #Lean Tweets (and LinkedIn Posts) from @MarkGraban

Mark Graban Nov 3, 2018 0

Here's the latest installment of “Key Tweets,” a (usually) weekly post that presents some of my tweets (or retweets) from the week, including pictures and other interesting stuff. I sometimes also re-share items that I've posted on…
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Blog

“Movember” Fundraising – Why I Shaved For the First Time in 15 Years

Mark Graban Nov 1, 2018 0

Today is the start of the annual "Movember" fundraising movement where men grow mustaches to raise money and awareness for men's health issues, including prostate cancer, testicular cancer, and mental health. I don't mean to ignore women's…
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Blog

A Reader Question about Process Behavior Charts and Business Metrics And my story about a wine bar's…

Mark Graban Nov 1, 2018 5

This content originally appeared in a post about my Halloween metrics webinar, but I decided to carve it out (not like a pumpkin) into its own post. A reader asked: "Should we be using financial statements in that way or is there a…
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Blog

Boo! Webinar Recording! Metrics & Statistics Don’t Have to Be Scary

Mark Graban Oct 31, 2018 0

I'll be presenting a free webinar on Wednesday, October 31st at 1 pm ET... as you might notice, that's Halloween day! Here's the description from the KaiNexus website: Metrics & Statistics Don't Have to be Scary
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Blog

Why Would You Go Back To Japan? Haven’t You Been There, Done That?

Mark Graban Oct 30, 2018 2

When I got back from Japan a few weeks back, somebody at a hospital client of mine asked me: "Why go back to Japan again? Haven't you been there, done that?" Why go back to Japan? Why not go back? I learn something new and have great…
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Interviews

Podcast #322 – Samuel Selay’s Reflections on Lean

Mark Graban Oct 29, 2018 0

Today's podcast is a departure from the usual interview format. As I blogged about last week, the Lean community has lost a young, thoughtful, inquisitive, and reflective member -- Samuel Selay. I regret not having Sam on the podcast to…
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Blog

Any Four Data Points Might Make Things Look Good, But…

Mark Graban Oct 26, 2018 1

Why do we have to be skeptical or careful when we see a chart with just four data points? Does such limited data help prove that our consulting work or our Lean Sigma project has made a difference?
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Blog

Remembering and Honoring Samuel Selay

Mark Graban Oct 24, 2018 8

I've been sad the last few days after learning that Samuel Selay, a friend of mine (and this blog) went missing after going kayaking alone on Lake Elsinore in southern California on Saturday. As it says in this news report and video...
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Blog

One Way to Improve Your Lean Daily Management Board: From Lists of Numbers to Process Behavior…

Mark Graban Oct 22, 2018 9

The other day, I saw a post on Twitter that included a few photos related to what's often called Lean Daily Management practices in a hospital. The spirit of my post is not meant to come across as "they're doing it wrong" but more in the…
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Tweets

1st Half of October 2018 — Key #Lean Tweets (and LinkedIn Posts) from @MarkGraban

Mark Graban Oct 20, 2018 0

Blog

Cleveland Clinic’s New CEO on Improvement and “Tiered Huddles”

Mark Graban Oct 18, 2018 2

Tomislav Mihaljevic, MD was named CEO of the Cleveland Clinic just over a year ago, replacing long-time CEO Toby Cosgrove, MD. As I've blogged about (and podcasted about), I've been impressed with the Cleveland Clinic Improvement Model…
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Blog

Humble Leaders are the Best, Says Lean and now the WSJ

Mark Graban Oct 17, 2018 2

This article from the WSJ caught my eye last week (might be behind their paywall): The Best Bosses Are Humble Bosses Organizations are making a push to hire and promote workers who lead effectively but don't seek the spotlight In…
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Interviews

Podcast #321 – Mark Hamel on “Lean Math,” Kaizen, People, and More

Mark Graban Oct 16, 2018 0

My guest for episode #321 of the podcast is Mark Hamel, He is a partner and COO with The Murli Group. Mark is a two-time recipient of the Shingo Research and Professional Publication Award for his books The Kaizen Event Fieldbook and his…
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