Friday Night at the ER: Fun Learning Through a Tabletop Simulation
Actually being a patient in the emergency department is a learning experience, to say the least. I've done that…
Browsing Tag
Patient Safety
Podcast #317 – Patricia Morrill, “The Perils of Uncoordinated…
My guest for Episode #317 of the podcast is Patricia Morrill, a speaker, trainer, consultant, researcher, and…
A Lean Healthcare Job Interview Process: Thoughts and Reflections
Mark's Note: I asked my firiend Sam Selay to write a blog post on this topic after some private discussions that we…
Podcast #310 – Steve Shortell, The Impact of #Lean on Healthcare Quality
Joining me again for Episode 310 is Stephen M. Shortell Ph.D., MPH, MBA. He is Blue Cross of California…
Lean Healthcare Featured in “The Economist” And some encouraging…
It's great to see Lean healthcare featured in one of the world's leading news and business publications. The…
Understanding Variation: A BBC Simulation of Hospital Surgical Deaths
I'll be teaching my "Better Metrics" workshop (aka "Measures of Success," ala my book) twice in June:
Cambridge…
Quality Improvement Through Obfuscation?
Healthcare is full of terms that obfuscate things. Ironically, use of the word "obfuscate" can be an example of…
Notes from Hearing “Sully” Speak: Humility, Leadership, and Safety For…
After I kicked off the Lean Six Sigma World Conference this week, I had the fantastic opportunity to hear the…
[Cartoon] The Elephant in the (Board) Room
Today's post is my eighth cartoon collaboration with a skilled artist and medical assistant, Carrie Schurman (see…
#GivingTuesday: The Louise H. Batz Patient Safety Foundation And a free webinar…
Today is a day known as "Giving Tuesday," to follow up the commercially-driven "Black Friday" and "Cyber Monday"…
What Do We Learn From Charting a Reduction in CLABSI Rates in Different Ways?
I'm in San Francisco for Lean Startup Week. Please say hi if you're here! Follow hashtag #LeanStartupWeek for…
“Our Hospitals Are Killing Us” – From a 1966 Magazine
Three or four months ago, in the midst of a discussion on LinkedIn about patient safety, somebody made reference to…
Safety Issues Plague Hospital(s) – Front Page of USA Today Or when,…
If this post is a bit of a rant, I apologize. The problems here are avoidable and fixable. That's one reason I get…
Toyota Helps Children’s Health Dallas Reduce Some CLABSI Infections 75% Part…
"Through a collaboration with Toyota, Children's HealthSM, the leading pediatric health system in North Texas,…
Webinar Archive: “Teaming with Patients to Improve Safety”
I'm excited to be playing host for a KaiNexus webinar on August 30 on a topic that's very important to me (and to…
Is This a 5S Problem or a Broader Healthcare Leadership and Culture Problem? …
A few of you sent me this sad article from the Wall St. Journal:
"'People Are Dying Here': Federal Hospitals…
7 Barriers to Patient Safety According to Dr. Donald J. Berwick
Last month, I saw this article from the publication Hospitals & Health Networks (H&HN), where they…
Reader Question: Why I Got into Lean Healthcare
A reader asks why I got involved with Lean in healthcare. In this post, I share what I wrote about this in the…