Patient Safety

I'm very happy that my friend and long-time colleague Meghan Scanlon, a Principal with the firm Value Capture, is…

Last week, I had the chance to teach and facilitate a Lean education session for a group of health system…

Mark's note: Mike Sporer has commented a few times on blog posts and I invited him to write this guest post after…

Joining me today for Episode #329 of the podcast is Mike Eisenberg, the director, editor, and producer of the…

Actually being a patient in the emergency department is a learning experience, to say the least. I've done that…

Mark's Note: I asked my firiend Sam Selay to write a blog post on this topic after some private discussions that we…

It's great to see Lean healthcare featured in one of the world's leading news and business publications. The…

I'll be teaching my "Better Metrics" workshop (aka "Measures of Success," ala my book) twice in June: Cambridge…

Healthcare is full of terms that obfuscate things. Ironically, use of the word "obfuscate" can be an example of…

After I kicked off the Lean Six Sigma World Conference this week, I had the fantastic opportunity to hear the…

Today's post is my eighth cartoon collaboration with a skilled artist and medical assistant, Carrie Schurman (see…

Today is a day known as "Giving Tuesday," to follow up the commercially-driven "Black Friday" and "Cyber Monday"…

I'm in San Francisco for Lean Startup Week. Please say hi if you're here! Follow hashtag #LeanStartupWeek for…

If this post is a bit of a rant, I apologize. The problems here are avoidable and fixable. That's one reason I get…