One Doctor’s Troubling Experiences in the Emergency Department [Covid-19]
I had a phone conversation yesterday with an emergency medicine physician after her shift at an unnamed hospital…
Browsing Tag
Patient Safety
For Covid-19 Preparedness, Hospitals Need More Than Written Protocols
I've been thinking a lot about hospitals and how they're preparing for the expected tsunami of Covid-19 patients…
Podcast #360 — @LeahBinder of @LeapfrogGroup on Coronavirus Prep &…
Returning for Episode #360 of the podcast is Leah Binder, the president and CEO of Leapfrog Group. We last…
What Didn’t Happen After This Preventable (and Potentially-Fatal) Medication…
Here is a story that was sent to me by a blog reader, who needs to remain anonymous. I know the blog reader fairly…
Can Questions About Patient Safety Feel Psychologically Unsafe?
I think that working to reduce patient harm (to improve patient safety) is one of the most important (and most…
Podcast #356 — Amy C. Edmondson on Psychological Safety and “The…
My guest for episode #356 of the podcast is Amy C. Edmondson, PhD, the Novartis Professor of Leadership and…
The Path to Patient Safety in Japan (or Elsewhere): Reporting Problems, Solving…
As I blogged about this morning, don't forget that you can get a FREE Kindle copy of Practicing Lean today…
When Doctors and Nurses are Afraid to Speak Up About Patient Safety Problems
The theme for the next couple of days on the blog is patient safety and the idea of "psychological safety" for…
Operational Excellence Mixtape: January 17, 2020
Healthcare - Creating Value for Patients
Sometimes you just need to get a team together and improve.…
It’s Hard to Ask Leaders to Change the System in Which They’ve Risen…
The other day, I stumbled across an old article that I remember, as it was published in the Wall Street Journal in…
Podcast #354 — Kim Hollon on the CEO’s Role in Lean and Patient Safety…
Joining me for episode #354 of the podcast is Kim Hollon, the CEO and President of Signature Healthcare, based…
A Hospital CEO’s Humble Reflections on His Role in Lean and Patient Safety
Kim Hollon is CEO and President at Signature Healthcare. I don't know him well, but I've heard a lot of great…
Operational Excellence Mixtape: December 6, 2019
Healthcare - Creating Value for Patients
Does Lean "work" in hospitals in the US? Sort of,…
Congrats to Mary Greeley Medical Center for Receiving the Baldrige Award!
Today, I'd like to celebrate my friends at Mary Greeley Medical Center in Iowa for being one of six healthcare…
Podcast #352 — Dr. Fred Southwick, Teaching Quality, Patient Safety &…
Joining me for Episode #352 of the podcast is Frederick Southwick, M.D. He is a Professor of Medicine and is…
Operational Excellence Mixtape: November 8, 2019
Healthcare - Creating Value for Patients
"Imagine walking into a restaurant and being seated.…
Operational Excellence Mixtape: October 25, 2019
Healthcare - Creating Value for Patients
If you set a target without providing a clear path on how …
Operational Excellence Mixtape: October 11, 2019
Healthcare - Creating Value for Patients
Transformation and quality improvement is rarely sustained…