How Standard Should Standard Improvement Boards Be? Joseph E. Swartz Nov 14, 2018 0 Blog Guest Post by Joe Swartz: At Franciscan Health, we were struggling to create a system-wide standard for our…
How 200 Jobs Were Saved by Engaging Employees in Continuous Improvement Jess Orr May 17, 2018 7 Blog Mark's Note: Today's post is the first guest post by Jess Orr, who you might remember from the webinars that she…
Can Humility Lead to Excellence? Kay Kendall Apr 5, 2018 0 Blog Mark's Note: Today's post is by Kay Kendall, CEO & Principal of BaldrigeCoach. You might remember her from…
Is “Learn from Your Elders” Being Replaced With “Learn from Your… Mark Graban Jul 6, 2017 2 Blog Mark's Note: Today's guest post was written in partnership with the Society for Health Systems, an organization I…
Congratulations to Jeff Liker on his Retirement from the University of Michigan Mark Graban Jun 26, 2017 0 Blog Mark's Note: Last month, I was notified about Prof. Jeff Liker's retirement from the University of Michigan after…
Signs, Signs, Everywhere Signs! Paul Critchley Apr 7, 2017 0 Blog In this post, Paul Critchley writes about signs not being a good solution to most problems. Does posting a sign…
The Challenge of PDSA: Feeling Like You’ve Fallen Short Mark Graban Mar 16, 2017 7 Blog Mark's note: Today's post is by Cristal Totterman, a pharmacist and Lean leader I have known for a couple of years…
Do We Want The Same Results? Mark Graban Mar 1, 2017 11 Blog Thanks to Sam Selay for today's guest post. Although he's writing about the government and the military, I think…
Guest Post: What Will Process Excellence Look Like in 2025? Mark Graban Dec 14, 2016 0 Blog Mark's Note: Today's guest post is brought to you through a media partnership between LeanBlog.org and PEX Network.…
Guest Post: Learning to Change our Change Management Approach Nathalie Khodr Nov 10, 2016 0 Blog Mark's Note: Today's post is by a new contributor, Nathalie Khodr. We met a few years back in San Antonio thanks to…
Could Lean Thinking Have Prevented the Recent Disney Tragedy? Paul Critchley Jul 6, 2016 0 Blog For many families, making a trip to Walt Disney World is the quintessential family vacation. My wife and I started!-->…
The Blame and Shame(ful) Culture of Healthcare Drew Locher May 18, 2016 5 Blog Mark's Note: This is another guest post by Drew Locher (check out past posts and my podcast with him). There's!-->…
Conclusion: 3 Strategies for Leaders Who Have No One to Lead Paul Serafino May 10, 2016 0 Blog Mark's note: Here's the concluding post in a series by a guest blogger, Paul Serafino. You can click here to read…
Part 4 – 3 Strategies for Leaders Who Have No One to Lead: Host “Free… Paul Serafino May 3, 2016 1 Blog Mark's note: Here's the last of three change strategies in a series by a guest blogger, Paul Serafino. You can …
11 Ways You Can Get Ideas to Flow From Staff Duke Rohe Apr 28, 2016 1 Blog Mark's note: Today's guest post is by Duke Rohe of the Office of Performance Improvement at M.D. Anderson Cancer…
Part 3 – 3 Strategies for Leaders Who Have No One to Lead: An Apprentice Paul Serafino Apr 26, 2016 0 Blog Mark's note: Here's the latest in the series by a guest blogger, Paul Serafino. Click here to read earlier posts in…
How Many Exam Rooms Do You Need? Tony Milian Apr 22, 2016 0 Blog Mark's note: When I first started in healthcare, I worked for a team called ValuMetrix Services, a part of Johnson…
Part 2 — 3 Strategies for Leaders Who Have No One to Lead: Strong Allies Paul Serafino Apr 19, 2016 2 Blog Mark's note: Last week, I published a post by Paul Serafino titled "3 Strategies for #Lean Leaders Who Have No One…