Most Commented

Also, see this curated list of “Best Posts.”

Posts With the Most Comments:

1. The One Where John Seddon Inaccurately Criticizes Jim Womack & Dan Jones 171 comments | 4.1k views
2. Lean Quotes Collection 109 comments | 30.7k views
3. Who is Visiting? Have any feedback on this Blog? 100 comments | 786 views
4. What's the Buzz on #Lean Certifications? [Be Sure to Read the Comments!] 91 comments | 6.7k views
5. Updating “Lean Hospitals” and a New eBook, “Practicing Lean” 85 comments | 1.1k views
6. Lean Blog Audio Podcast 68 comments | 6.2k views
7. The One Thing Lean Six Sigma Got Wrong About Lean? 64 comments | 11.4k views
8. Doctors Bash “Taylorism” and “Toyota Lean” in the New England Journal of Medicine 61 comments | 9.3k views
9. Statistics on Healthcare Quality and Patient Safety Problems – Errors & Harm 60 comments | 18.6k views
10. 10 Things I Wish Lean Practitioners Wouldn't Say in 2010 60 comments | 4.9k views
11. Lean or “L.A.M.E.”? 57 comments | 6.6k views
12. Hospital Workers, Flu Shots & Standardized Work 53 comments | 3.1k views
13. Toyota, Respect for People (or “Humanity”) and Lean 50 comments | 25.1k views
14. Is it a Bad Idea to Pay a Lean Consultant Based on a Percentage of Cost Savings? 50 comments | 8.7k views
15. A Video Showing Office 5S Gone Wrong 46 comments | 29k views
16. Reader Question: Short Definition of Lean? 45 comments | 1.5k views
17. Guest Post – Words Matter: Why I Prefer PDSA over PDCA 42 comments | 1.8k views
18. What Are Barriers to “Kaizen” in Healthcare? 41 comments | 1.9k views
19. Podcast #125 – Mike George on Lean Six Sigma for Government & Politicians 40 comments | 1.4k views
20. My Thoughts on Standardized Work and #Lean 39 comments | 21.3k views
21. Dear “Lean Six Sigma” Crowd – Lean is About Quality, Too 38 comments | 2.1k views
22. Don't Threaten People with This Famous Dr. Deming Quote 37 comments | 29.5k views
23. Negligent People or a Bad System Leading to Surgical Errors? 37 comments | 876 views
24. The United Flight 3411 Mess, Holding Individuals Accountable vs. Fixing the System [Updates] 37 comments | 27.1k views
25. Is a “Rude” Customer Still Right, at Starbucks or any Setting? 34 comments | 1.5k views
26. Are We 84.7% Certain We're in the 90th Percentile? 34 comments | 871 views
27. “The speed and flexibility is breathtaking” – But in a good way? 34 comments | 1.2k views
28. Why You Shouldn't Call Yourself “Sensei” Or Make Others Call You That 34 comments | 5.5k views
29. Contact Mark Graban 33 comments | 6.8k views
30. Warning: You Can't Even Draw a Map with this “Value Stream Mapper” App 33 comments | 566 views
31. Video on a “2-Bin” Kanban System at a Pennsylvania Hospital 33 comments | 10.5k views
32. Bad Lean / 5S Hits the UK Media 32 comments | 5.4k views
33. What's Wrong With This Hospital's Lean Job Posting? 32 comments | 400 views
34. An Error Proofing Challenge 31 comments | 539 views
35. It's Harder to Tolerate Waste “When You Know What Good Looks Like…” 31 comments | 231 views
36. April Fool: A New Way to Learn Lean? Wii Lean! 30 comments | 3.9k views
37. How to Design Poor Service – Expect 100% Utilization of People or Resources 30 comments | 2.2k views
38. The Invisible Waste in Healthcare Leads to Visible Harm to Patients 30 comments | 537 views
39. The Newtown Tragedy – Our National Response and Problem Solving 30 comments | 191 views
40. This WSJ Article (as do Many Organizations) Misses the Point of 5S 29 comments | 2.8k views
41. “Lean Won't Work Here… We're Different!” Is That Really True? 29 comments | 1.1k views
42. (Complaining About) Resistance is Futile 29 comments | 672 views
43. 10 Common Problem Solving Mistakes 29 comments | 10.8k views
44. Where Do Hospitals Get the Idea that Lean is Only About Cost Reduction? 29 comments | 4.1k views
45. Toyota as a “People Development Company” 29 comments | 4.4k views
46. Time & Motion Studies Are Not “Discredited,” Just How They Are Used 28 comments | 6.4k views
47. A Whiteboard Accident Waiting to Happen – How to Error Proof? 28 comments | 7.2k views
48. GM Blames Layoffs on the Japan Earthquake and JIT; Should Instead Look in Mirror 27 comments | 1.5k views
49. Does Setting a Goal for Number of Kaizens Violate “Kaizen Spirit”? 27 comments | 1.9k views
50. NUMMI Tour Tale #1: Why Fix the Escalator? 26 comments | 384 views

Please leave this field empty

Get New Posts Sent To You

Select list(s):

Get Each Post Via Email - Weekdays Get Posts via Weekly Emails (Mondays)

Email *

First name

Last name

Check your inbox or spam folder to confirm your subscription.

• About
• Latest Posts

Mark Graban

Mark Graban is an internationally-recognized consultant, author, and professional speaker who has worked in healthcare, manufacturing, and startups. His latest book is Measures of Success: React Less, Lead Better, Improve More. He is author of the Shingo Award-winning books Lean Hospitals and Healthcare Kaizen, as well as The Executive Guide to Healthcare Kaizen. He also published the anthology Practicing Lean that benefits the Louise H. Batz Patient Safety Foundation, where Mark is a board member. Mark is also a Senior Advisor to the technology company KaiNexus.

Latest posts by Mark Graban (see all)

• Gerald Harris on Lean Leadership Lessons From Automotive Manufacturing, Consulting, and Healthcare - October 4, 2022
• Oops! Another Mistake During a Webinar About Mistakes - September 30, 2022
• Damon Baker on Lean, Private Equity, and the Ownership Works Initiative - September 28, 2022