Tag: Video

Japan Study Trips: A Voyage of Leadership Discovery; Mark Graban and...

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The other day, Katie Anderson and I did a livestream about her November Lean study trip to Japan. I'm going with her in November....

Turning Bad News into Building Blocks: Cultivating a Culture Where Mistakes...

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Embracing Imperfections and Learning from Mistakes: A Leadership Insight from the 2022 AME Annual Conference... In a riveting conversation between Larry Culp (at the time,...

Continuous Improvement Requires Psychological Safety and Continuous Improvement

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"At least two of the major things that are required for continuous improvement to take root: Psychological Safety and problem-solving..." Here's a clip from...

Mistakes Aren’t Only Made by ‘Rookies’

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This Snickers commercial always makes me chuckle, and I saw it again last night during an NFL playoff game: https://www.youtube.com/watch?v=ztKufG63o00&ab_channel=SNICKERS The punchline is that this stadium...

My Audio Mistake in My Live Video to Give Away a...

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The book giveaway contest that I'm running ends Friday at about 3 pm ET. ENTER TO WIN a set of all six books that I've...

Effective Change Management: Beyond Rightness to Motivational Engagement [Video & Transcript]

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This is a repost from my blog post about a talk I gave in 2018... I always enjoy the KaiNexus User Conference (now called...

Toward a Lean Hospital: A Cultural Transformation [Video]

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Earlier this year, I was invited to give a recorded virtual presentation for a conference in Malaysia on the subject of Lean in healthcare....

Different Types of Mistakes – Those That Are Preventable & Those...

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tl;dr: In this post, Mark categorizes mistakes into two main types: those that are preventable and those that spur innovation. He elucidates how recognizing...

The First Printed “Proof” Copy of ‘The Mistakes That Make Us’...

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I'm excited to have received the first "proof" copy of my new (upcoming) book, The Mistakes That Make Us: Cultivating a Culture of Learning...

View Now: Panel Discussion Webinar on the Proposed National Patient Safety...

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I'm happy to have hosted and moderated a panel discussion format webinar that was sponsored by Value Capture. It's titled: Why Does the U.S. Need a...

A Modern Version of Lucy and the Chocolate Factory — But...

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I bet many of you know the famous "Chocolate Factory" scene from the TV classic "I Love Lucy." Even if you're too young to...

The Video From the Toyota Museum in Nagoya, Japan

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When I visited the Toyota Museum in Nagoya, Japan (see my previous blog posts about it), they had a display that includes a video...