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Mark’s Note: I’ve known Ryan McCormack for many years now, thanks to his previous work in Lean healthcare and his attendance at Lean Healthcare Transformation Summit events. He’s been sending out an excellent curated email on Operational Excellence. Click here to sign up to receive them (these are separate from any Lean Blog emails you might receive). I asked Ryan if I could archive these emails to give them a more permanent home on the web… and he agreed. Thanks!
Operational Excellence Mixtape: March 27, 2020
Dear Readers,
Covid-19 has disrupted the world. We have been thrust into a situation where we…
Operational Excellence Mixtape: March 13, 2020
Healthcare - Creating Value for Patients
Running controlled experiments for evaluating interventions…
Operational Excellence Mixtape: February 28, 2020
Healthcare - Creating Value for Patients
Developing a culture of patient safety requires the ability…
Operational Excellence Mixtape: February 14, 2020
Healthcare - Creating Value for Patients
"We have a good people in a bad system". Here's an …
Operational Excellence Mixtape: January 31, 2020
Healthcare - Creating Value for Patients
It's been more than 10 years since Atul Gawande wrote The…
Operational Excellence Mixtape: January 17, 2020
Healthcare - Creating Value for Patients
Sometimes you just need to get a team together and improve.…
Best of 2019 — Operational Excellence Mixtape Greatest Hits
Here are the most clicked articles of the last half of 2019 mixtapes:
Many of you were interested in…
Operational Excellence Mixtape: December 20, 2019
Healthcare - Creating Value for Patients
It's been 20 years since To Err is Human, the seminal…
Operational Excellence Mixtape: December 6, 2019
Healthcare - Creating Value for Patients
Does Lean "work" in hospitals in the US? Sort of,…
Operational Excellence Mixtape: November 22, 2019
Healthcare - Creating Value for Patients
Healthcare improvement is often done through QI projects in…
Operational Excellence Mixtape: November 8, 2019
Healthcare - Creating Value for Patients
"Imagine walking into a restaurant and being seated.…
Operational Excellence Mixtape: October 25, 2019
Healthcare - Creating Value for Patients
If you set a target without providing a clear path on how …
Operational Excellence Mixtape: October 11, 2019
Healthcare - Creating Value for Patients
Transformation and quality improvement is rarely sustained…
Operational Excellence Mixtape: September 27, 2019
Healthcare - Creating Value for Patients
Globally, at least 5 patients die every minute due to unsafe…
Operational Excellence Mixtape: September 13, 2019
Healthcare - Creating Value for Patients
Canadian healthcare policy limits true innovation by…
Operational Excellence Mixtape: August 30, 2019
Healthcare - Creating Value for Patients
The last place I want to receive care is the hospital. …
Operational Excellence Mixtape: August 16, 2019
Healthcare - Creating Value for Patients
An experienced doctor in Toronto caused harm, operated…
Operational Excellence Mixtape: August 2, 2019
Healthcare - Creating Value for Patients
In 2008, I worked at a hospital when, during an Executive…