Tag: GM

Inside the 1987 NUMMI Management Practices Executive Summary: Why Leadership Mattered...

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TL;DR: In 1987, GM accurately documented why NUMMI worked--and it wasn't tools, techniques, or discipline. This internal report reveals a management system built on...

Why Technical Solutions Fail Without People: Reflections from 30 Years in...

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This summer marked 30 years since I started my first job out of college--working as an engineer at a General Motors engine plant in...

From Cost Cutting to Real Continuous Improvement: A Lesson from My...

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TL;DR: I learned SQDC the hard way at GM--first under cost- and throughput-obsessed leadership, then from a NUMMI-trained plant manager who showed me why...

Closing Boeing’s “Shadow Factory” is Harder Than it Sounds

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For a long time, I've heard the phrase "the hidden factory" used to describe various forms of waste in a factory, including rework operations...

Accountability in Leadership: A GM Flashback on Blame, Fear, and Culture

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TL;DR: A GM flashback shows how blame-based, command-and-control leadership destroys accountability instead of creating it. Real accountability starts at the top--when leaders model learning,...

If GM Had Copied Toyota’s Lean System in the 1980s–A Different...

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Updated May 2024: I worked with ChatGPT 4 to create a longer, hopefully better, version of the alternate history story here. ChatGPT is still all...

The Book “Rivethead” and GM’s Demeaning “Quality Cat” Mascot

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I've updated and am republishing an old 2005 blog post that I wrote about a former GM assembly worker, Ben Hamper, who has some...

Podcast #363 — Crystal Y. Davis on the Business Impact of...

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For Episode #363, I'm joined by Crystal Davis as we discuss: What are you seeing in terms of how Covid19 is disrupting businesses? How...

On the Recent Passing of Two American Auto Industry Legends: Lee...

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Lee Iacocca, the former CEO of Chrysler, passed away on July 2. Ross Perot, founder and former CEO of EDS, also passed away a...

Bob Lutz on Tesla, Threats, & Communication About Quality – and...

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Hat tip to Stan Feingold from StoreSMART (a Lean Blog sponsor) for sending me this article: Bob Lutz Talks Panel Gaps, Tesla, and Why Every...

The One Where I was Interviewed on a Detroit Radio Station

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I was invited to be a guest on a Detroit radio talk show that's hosted by Dr. Paul Reeves, a show called "Dr. Paul's...

On Podcast Server Downtime, Scars from General Motors, and Taking Ownership...

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Ever since I started podcasting in 2006, I've been using a company called "Hipcast" to be the "hosting" company for the podcast audio files...
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