Tag: GM
Inside the 1987 NUMMI Management Practices Executive Summary: Why Leadership Mattered...
TL;DR: In 1987, GM accurately documented why NUMMI worked--and it wasn't tools, techniques, or discipline. This internal report reveals a management system built on...
Why Technical Solutions Fail Without People: Reflections from 30 Years in...
This summer marked 30 years since I started my first job out of college--working as an engineer at a General Motors engine plant in...
From Cost Cutting to Real Continuous Improvement: A Lesson from My...
TL;DR: I learned SQDC the hard way at GM--first under cost- and throughput-obsessed leadership, then from a NUMMI-trained plant manager who showed me why...
Closing Boeing’s “Shadow Factory” is Harder Than it Sounds
For a long time, I've heard the phrase "the hidden factory" used to describe various forms of waste in a factory, including rework operations...
Accountability in Leadership: A GM Flashback on Blame, Fear, and Culture
TL;DR: A GM flashback shows how blame-based, command-and-control leadership destroys accountability instead of creating it. Real accountability starts at the top--when leaders model learning,...
If GM Had Copied Toyota’s Lean System in the 1980s–A Different...
Updated May 2024: I worked with ChatGPT 4 to create a longer, hopefully better, version of the alternate history story here.
ChatGPT is still all...
The Book “Rivethead” and GM’s Demeaning “Quality Cat” Mascot
I've updated and am republishing an old 2005 blog post that I wrote about a former GM assembly worker, Ben Hamper, who has some...
Podcast #363 — Crystal Y. Davis on the Business Impact of...
For Episode #363, I'm joined by Crystal Davis as we discuss:
What are you seeing in terms of how Covid19 is disrupting businesses?
How...
On the Recent Passing of Two American Auto Industry Legends: Lee...
Lee Iacocca, the former CEO of Chrysler, passed away on July 2.
Ross Perot, founder and former CEO of EDS, also passed away a...
Bob Lutz on Tesla, Threats, & Communication About Quality – and...
Hat tip to Stan Feingold from StoreSMART (a Lean Blog sponsor) for sending me this article:
Bob Lutz Talks Panel Gaps, Tesla, and Why Every...
The One Where I was Interviewed on a Detroit Radio Station
I was invited to be a guest on a Detroit radio talk show that's hosted by Dr. Paul Reeves, a show called "Dr. Paul's...
On Podcast Server Downtime, Scars from General Motors, and Taking Ownership...
Ever since I started podcasting in 2006, I've been using a company called "Hipcast" to be the "hosting" company for the podcast audio files...















