Podcast #305 – Respect for People and Continuous Improvement for Healthcare…
I was recently asked to do a recorded video presentation for a medical conference in Turkey. I spoke about the dual…
Browsing Tag
Respect for People
Lessons from the NUMMI 10th Anniversary Book Published in 1994 "Lean" does not…
I did manage to buy a book that was published by NUMMI to celebrate their 10th anniversary. "10 Years of Quality…
Podcast #300 – Tracey & Ernie Richardson, The Toyota Engagement…
My guests for Episode #300 of the podcast are Tracey and Ernie Richardson, authors of the excellent book titled:…
Toyota is Admired for Good Reason… But About Those Rotating Job…
There's much to admire about Toyota and even regular readers of this blog might throw the "fanboy" label at me. …
Highlights from a Great Book: “The Leader’s Handbook”
I've been going through the book by the late Peter Scholtes: The Leader's Handbook: Making Things Happen, Getting…
Adventures in #Lean Healthcare Hiring, Part 1 Observe the process, but don't talk…
I'm not looking for a traditional, full-time job, but a lot of job postings cross my path, as people are looking…
#Lean Thoughts While Watching Football
I've blogged about football before - I should say "American football," since I have many international readers.…
The Coming Auto Industry Battle: Toyota’s People vs. Tesla’s Robots?
Here's an interesting article from Fast Company:
At Toyota, The Automation Is Human-Powered
The sub headline…
Signs, Error Proofing, and Explaining Why in the Gym And what about our…
Are warning signs or instruction signs effective when they just tell people what to do? Should we use error…
Dr. Don Berwick on Respect and Change at the Front Lines – and Executive…
Back in 2012, I blogged twice about aspects of Dr. Donald M. Berwick's 1989 article in the New England Journal of…
Is Calling People “Concrete Heads” the Most Effective Lean Change…
When did the term "concrete head" start getting thrown around in Lean circles? Do people still use this label…
Lean People Don’t Say Things Like “Idiot Proofing”
I've long been skeptical of so-called "Lean Sigma" or "Lean Six Sigma." And not because I'm against Six Sigma…
Gene Wilder, #Lean, and #LeanStartup Thoughts on Wasting Time and Lives
The famed actor and comedian Gene Wilder passed away this week at age 83.
I think of him primarily as an actor…
Exposé About Detroit Medical Center, Dirty Surgical Instruments, Dysfunction,…
A number of you emailed me about this report in the Detroit News. I grew up in Detroit and my first job was as a…
RIP Jess Jacobs (#UnicornJess): The Healthcare System Wasted Her Time, But She…
A while ago, I found this blog post by Jess Jacobs about a hospital wasting her time. I think it was probably…
What Happens to Leaders Who Don’t Listen?
There's a lot of silly stuff that people post that appears on the LinkedIn main page when I log in, between…
This Doctor is Upset About Something, But It Doesn’t Really Sound Like Lean
Now, there’s a story written by an emergency medicine physician, Dr. Brad Cotton, that appears in a publication…
If Your Hospital Wants to “Implement #Lean,” You Need to Learn This…
I've written before about the subject of hospitals "flexing" nurses and employees. I've criticized flexing (or the…