Making People and Making Things – in Japan or Mr. Rogers’ Neighborhood
Monday was my first day for my fifth Lean study trip to Japan. Yesterday, I had the opportunity to once again…
Browsing Tag
Respect for People
An Amazing Virtual Plant Tour (and More) at the Toyota North American HQ
Last month, I had an opportunity to visit the Toyota North American Headquarters that's now near me in Plano,…
What This Hospital President Said About Lean, Respecting Staff, and Just Culture
This article made me smile the other day -- especially the comments about Lean, front-line staff, and systems:
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When “Red Beads” Lead to What Looks Like Workplace Discrimination
Quite often, I used the famed "Red Bead Game" (a.k.a. the "Red Bead Experiment") that was made famous by W.…
So Who Else Forgot to Pack Socks?
Last week, I had the chance to teach and facilitate a Lean education session for a group of health system…
Lean Should be the Solution to Hospital Overwork or Understaffing
The first part of this post is a pretty long introduction before sharing quotes and views from an article that…
Martin Luther King Jr. Day – Keep Moving Forward
Let's commemorate Monday's national holiday for Dr. King with a look back at my post from 2012:
A Lean Lesson…
#Lean Shouldn’t be a Reason for Nurses to Strike
A retired labor leader from the automotive industry (who reads this blog) sent me a link to this article:…
What Do Cars Have to Do With Healthcare? How to Adopt and Adapt Lessons From…
Today, I'm giving a talk at the International Society for Blood Transfusion (ISBT) conference in Toronto. I was…
Podcast #307 – Andre DeMerchant, “You Can’t Cut Your Way to…
Joining me for Episode #307 of the podcast is my friend Andre DeMerchant, the President of DeMerchant Healthcare…
Lessons from Tesla: Short-Term Thinking and Short-Term Layoffs
Again, Tesla and their CEO Elon Musk are generating a lot of news and, I think, many things to think about, even if…
Hey @ElonMusk: Toyota Never Thought “Humans are Underrated”
Over the past month, there's been so much in the news about Tesla. This column from Joann Muller, who covers the…
Podcast #305 – Respect for People and Continuous Improvement for Healthcare…
I was recently asked to do a recorded video presentation for a medical conference in Turkey. I spoke about the dual…
Lessons from the NUMMI 10th Anniversary Book Published in 1994 "Lean" does not…
I did manage to buy a book that was published by NUMMI to celebrate their 10th anniversary. "10 Years of Quality…
Podcast #300 – Tracey & Ernie Richardson, The Toyota Engagement…
My guests for Episode #300 of the podcast are Tracey and Ernie Richardson, authors of the excellent book titled:…
Toyota is Admired for Good Reason… But About Those Rotating Job…
There's much to admire about Toyota and even regular readers of this blog might throw the "fanboy" label at me. …
Highlights from a Great Book: “The Leader’s Handbook”
I've been going through the book by the late Peter Scholtes: The Leader's Handbook: Making Things Happen, Getting…
Adventures in #Lean Healthcare Hiring, Part 1 Observe the process, but don't talk…
I'm not looking for a traditional, full-time job, but a lot of job postings cross my path, as people are looking…