Tag: Toussaint
From “White Coat Leadership” to Lean Leadership: John Toussaint’s Message Still...
TL;DR: Dr. John Toussaint says healthcare culture won't change until leaders do--moving from "white coat leadership" (all-knowing, autocratic, blaming) to Lean leadership as facilitator,...
Highlights From the Value Capture Blog and Podcast: Patient Safety, Nurses,...
Today, I'd like to share a recent blog post and a few podcasts from the Value Capture website.
First off is a blog post by...
When the WSJ Gets Lean Right: Larry Culp, GE, and Real...
tl;dr: The WSJ usually oversimplifies Lean, but this GE/Larry Culp article offers a surprisingly accurate look at flow, kaizen, and the culture behind real...
Ryan McCormack’s Operational Excellence Mixtape: April 23, 2021
Thanks as always to Ryan McCormick for this... there's always so much good reading, listening, and viewing shared here by him!
News, blogs, articles, resources,...
Operational Excellence Mixtape: Jan 15, 2021
Thanks as always to Ryan McCormick for this... there's always so much good reading, listening, and viewing shared here by him!
One more note from...
The Latest Webinar and the Latest Virtual Panel in the KaiNexus...
What You Might Have Missed
If you missed it, check out this excellent webinar that was presented yesterday by Dider Rabino, of Value Capture, and...
Announcing a New Book — A Playbook for Habitual Excellence: A...
I'm very excited that one of the projects that I've been working on over the past few months has come to fruition.
It's an eBook,...
John Toussaint, MD on Lean Leadership During COVID-19 and Healthcare’s Future
Joining me for the ninth time on the podcast, for Episode #381, is Dr. John Toussaint, chairman of Catalysis. John is author or co-author...
Operational Excellence Mixtape: July 3, 2020
Thanks as always to Ryan McCormick for this...
Healthcare - Creating Value for Patients
Health Care Workers Protect Us. It's Time To Protect Them. Great article...
Great Piece: “Health Care Workers Protect Us. It’s Time to Protect...
Today, I wanted to share an excellent article written by Dr. John Toussaint (of Catalysis) and Ken Segel (of Value Capture):
Ken and John were...
It’s Hard to Ask Leaders to Change the System in Which...
The other day, I stumbled across an old article that I remember, as it was published in the Wall Street Journal in 2004. The...
The CEO Leading the Culture Change at ZSFGH
Yesterday, I blogged about a CNO who was changing the culture at a hospital away from blaming individual nurses for system problems. The HealthLeaders...






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