Operational Excellence Mixtape: Jan 15, 2021
Thanks as always to Ryan McCormick for this... there's always so much good reading, listening, and viewing…
Browsing Tag
Toussaint
The Latest Webinar and the Latest Virtual Panel in the KaiNexus Continuous…
What You Might Have Missed
If you missed it, check out this excellent webinar that was presented yesterday by…
Announcing a New Book — A Playbook for Habitual Excellence: A Leader’s…
I'm very excited that one of the projects that I've been working on over the past few months has come to…
Operational Excellence Mixtape: July 3, 2020
Thanks as always to Ryan McCormick for this...
Healthcare - Creating Value for Patients
Health Care…
Great Piece: “Health Care Workers Protect Us. It’s Time to Protect…
Today, I wanted to share an excellent article written by Dr. John Toussaint (of Catalysis) and Ken Segel (of Value…
It’s Hard to Ask Leaders to Change the System in Which They’ve Risen…
The other day, I stumbled across an old article that I remember, as it was published in the Wall Street Journal in…
The CEO Leading the Culture Change at ZSFGH
Yesterday, I blogged about a CNO who was changing the culture at a hospital away from blaming individual nurses…
Humble Leaders are the Best, Says Lean and now the WSJ
This article from the WSJ caught my eye last week (might be behind their paywall):
The Best Bosses Are Humble…
When “Resistance to Change” Is Really Something Very Different
In some of the major Lean transformation stories (in manufacturing in healthcare) usually include stories about…
Quick Hits: #Lean Healthcare Done Right, Mergers Done Wrong?
Here are a few "quick hits" - similar to my "clearing the backlog" posts, quick quotes and links to articles you…
Clearing the Lean Blog Backlog: Lemmings, Change, Lean, & Leadership
Cleaning out the backlog of stuff I wanted to blog about...
Not Being Lean Lemmings; Why Best Practices Don't…
#GivingTuesday: The Louise H. Batz Patient Safety Foundation
Today is a day known as "Giving Tuesday," to follow up the commercially-driven "Black Friday" and "Cyber Monday"…
Great Leaders Aren’t Threatened by Their Employees’ Ideas or Feedback
This Business Insider article caught my eye the other day:
A celebrity chef who owns 26 restaurants explains why…
Upcoming John Toussaint Webinar: Five Changes Great Healthcare Leaders Make to…
How big is the opportunity for improvement in healthcare? As Dr. Toussaint's hand gesture, above, indicates...…
Day 2 of #HCSummit17 – Live Blogging the #Lean Healthcare Transformation…
For one last day, I'm at the 8th annual Lean Healthcare Transformation Summit in Palm Springs, California. See my…
Live Blogging Day 1 of #HCSummit17 – #Lean Healthcare Transformation Summit
I'm at the 8th annual Lean Healthcare Transformation Summit in Palm Springs, California.
Follow on Twitter using…
Is Calling People “Concrete Heads” the Most Effective Lean Change…
When did the term "concrete head" start getting thrown around in Lean circles? Do people still use this label…
Meeting A Professional Hero: Donald J. Wheeler, PhD, of “Understanding…
I recently got to meet Prof. Donald J. Wheeler when he gave a keynote talk at the Society for Health Systems…