It’s Hard to Ask Leaders to Change the System in Which They’ve Risen…
The other day, I stumbled across an old article that I remember, as it was published in the Wall Street Journal in…
Browsing Tag
Toussaint
The CEO Leading the Culture Change at ZSFGH
Yesterday, I blogged about a CNO who was changing the culture at a hospital away from blaming individual nurses…
Humble Leaders are the Best, Says Lean and now the WSJ
This article from the WSJ caught my eye last week (might be behind their paywall):
The Best Bosses Are Humble…
When “Resistance to Change” Is Really Something Very Different It…
In some of the major Lean transformation stories (in manufacturing in healthcare) usually include stories about…
Quick Hits: #Lean Healthcare Done Right, Mergers Done Wrong?
Here are a few "quick hits" - similar to my "clearing the backlog" posts, quick quotes and links to articles you…
Clearing the Lean Blog Backlog: Lemmings, Change, Lean, & Leadership Closing…
Cleaning out the backlog of stuff I wanted to blog about...
Not Being Lean Lemmings; Why Best Practices Don't…
#GivingTuesday: The Louise H. Batz Patient Safety Foundation And a free webinar…
Today is a day known as "Giving Tuesday," to follow up the commercially-driven "Black Friday" and "Cyber Monday"…
Great Leaders Aren’t Threatened by Their Employees’ Ideas or Feedback …
This Business Insider article caught my eye the other day:
A celebrity chef who owns 26 restaurants explains why…
Upcoming John Toussaint Webinar: Five Changes Great Healthcare Leaders Make to…
How big is the opportunity for improvement in healthcare? As Dr. Toussaint's hand gesture, above, indicates...…
Day 2 of #HCSummit17 – Live Blogging the #Lean Healthcare Transformation…
For one last day, I'm at the 8th annual Lean Healthcare Transformation Summit in Palm Springs, California. See my…
Live Blogging Day 1 of #HCSummit17 – #Lean Healthcare Transformation Summit …
I'm at the 8th annual Lean Healthcare Transformation Summit in Palm Springs, California.
Follow on Twitter using…
Is Calling People “Concrete Heads” the Most Effective Lean Change…
When did the term "concrete head" start getting thrown around in Lean circles? Do people still use this label…
Meeting A Professional Hero: Donald J. Wheeler, PhD, of “Understanding…
I recently got to meet Prof. Donald J. Wheeler when he gave a keynote talk at the Society for Health Systems…
New White Paper: “#Lean for Doctors”
I'm happy to share a link to a white paper that I co-authored for Catalysis (formerly the ThedaCare Center for…
Learning & Emulating Without Copying Blindly from Duke Hoops, Toyota, or…
While I'm writing here about Northwestern men's basketball learning from Duke (without copying everything), the…
The Advice about #Lean That Your Hospital CEO Should Be Getting
Art Byrne's latest book, The Lean Turnaround Action Guide, has a lot of great tips that he's trying to share, CEO…
But Pigs and Corn Aren’t Cars! #Lean in Farming
I don't know anything about farming. The only time I spend on "farms" is visits to wineries that grow grapes, as…
Podcast #267 – Steve Shortell on #Lean Healthcare Research
Joining me for Episode #267 is Stephen M. Shortell PhD, MPH, MBA. He is Blue Cross of California…