Podcast #303 – Craig Deao, Effectively Engaging Employees… and…
Joining me for Episode #303 is Craig Deao, a senior leader with Studer Group.
Today, we're talking about his…
Browsing Tag
Baldrige
#TBT: #Lean & #Baldrige at Mary Greeley Medical Center; Upcoming Webinar on…
I'm really happy to be playing the role of host for this free webinar that's being presented next Friday, March…
Podcast #277 – Kay Kendall, #Lean and Leading the Malcolm Baldrige Way
Joining me for episode #277 of the podcast is Kay Kendall (@KayAKendall), co-author (with Glenn Bodinson) of the…
From a Patient Safety Tragedy to Lean & Baldrige Success in a Small Texas…
As Patient Safety Awareness Week continues, thanks to all of you who shared this PBS News Hour story with me via…
Lean Leadership and Progress at Mary Greeley Medical Center [Webinar Recording]
Free webinar tomorrow... One of our customers that has made great strides with daily continuous improvement…
A Story About a Hospital Putting Safety First Over Patient Satisfaction
In yesterday's blog post ("Safety is always our top priority" - From lip service to daily practice?"), I challenged…