Quality Improvement Through Obfuscation?
Healthcare is full of terms that obfuscate things. Ironically, use of the word "obfuscate" can be an example of…
Browsing Tag
Quality
Part 2: 20 Years Ago at GM, the Quality Death Spiral Continues… With More…
Recently, I blogged about a quality catastrophe that I lived through at GM just over 20 years ago, at the…
20+ Years Ago at GM: The Quality Death Spiral of Bad Management & Blaming…
My first job out of college was as an Industrial Engineer at the General Motors Livonia Engine Plant. Blogging…
Clearing the Lean Blog Backlog: Lemmings, Change, Lean, & Leadership Closing…
Cleaning out the backlog of stuff I wanted to blog about...
Not Being Lean Lemmings; Why Best Practices Don't…
Did Toyota’s #Lean Mindsets & Practices Really Leave the (Now) Tesla…
Tesla builds cars in what used to be the NUMMI factory, a joint venture between Toyota and GM (which meant it was…
How Are “Quality Posters” Like This Still a Thing? Buyer Beware...
Back in 2007, I wrote a blog post that highlighted (if not mocked) so-called "quality posters" that are, I suppose,…
Texas Hospital Saves Money Occasionally With Lean Six Sigma… But Can Do…
I saw this headline the other day about University Medical Center in Lubbock, Texas:
"UMC finds savings through…
Podcast #284 – Dr. Margaret Balfour on Improving Crisis Psychiatric Care…
My guest today for episode #284 of the podcast is Dr. Margaret (Margie) Balfour, the lead author of an article,…
7 Barriers to Patient Safety According to Dr. Donald J. Berwick
Last month, I saw this article from the publication Hospitals & Health Networks (H&HN), where they…
Flashback Friday: Demolition Errors, Mistake Proofing, and Healthcare
In recent years, I've written two blog posts about the sad scenarios where the wrong building was demolished by a…
A Lesson From Toyota: Thanking Employees for Pointing Out Problems Great story…
Thanks to Lean Frontiers for sharing a story from Mike Hoseus on LinkedIn. Mike is, of course, co-author of the…
Thoughts on “Good” vs. “Better” from My College Marching…
What are the parallels between the mindsets and approach of a world-class university band director and our mindsets…
My LinkedIn Article: Supply Chain Matters – at the Oscars® and in…
The mistakes at The Oscars were trivial and unimportant in the grand scheme of things. What are some lessons…
James Hereford – A #Lean COO from Stanford Becomes a Lean CEO at Fairview…
In today's post, I write about James Hereford, a Lean thinker and leader who is now CEO of Fairview Health Services…
If a Surgeon or Hospital Puts Quantity over Quality, Why Call it a…
I get worked up about labeling a troubled surgical department as "a factory," but there are far more important…
#TBT: What CFO Magazine Wrote About #Lean in 2009
I first blogged about this article back in 2009 and it's still online:
"Keen to Be Lean"
The sub headline talks…
How Can a Story Like This Occur in Any E.D., Yet Alone a Hospital With a Lean…
This story was sent to me by somebody I know with a Lean manufacturing career. It's shocking, but it could happen…
Patriots’ Coach Bill Belichick : Surface Tablets :: Some Doctors : EMR…
I saw this article the other day on Deadspin, one of my favorite non-Lean blogs/sites.
Bill Belichick, head…