Tag: Quality

Preventing Surgical Errors: Effective Strategies Over Warning Signs in Operating Rooms

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This is a Chat GPT / Dall-E generated image: It's silly, right? I've never seen a sign like this in an operating room. And I'm...

Ryan McCormack’s Operational Excellence Mixtape: May 17, 2024

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Thanks, as always, to Ryan McCormack for this. He always shares so much good reading, listening, and viewing here! Subscribe to get these directly...

Rewriting the Management Gospel: Lessons from Hayes, Abernathy, and the Frontlines...

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Professors Robert H. Hayes and William J. Abernathy have harsh words about a common, if not typical style of American management: "...an overdependence on analytical...

Don Petersen, Ford CEO Who Learned from Dr. Deming, Passes Away...

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The other day, I read about the passing of Donald E. Peterson, who was a key CEO for Ford Motor Company in the 1980s...

Ryan McCormack’s Operational Excellence Mixtape: April 19, 2024

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Thanks, as always, to Ryan McCormack for this. He always shares so much good reading, listening, and viewing here! Subscribe to get these directly...

My Piece for IndustryWeek: Boeing Executives Failed to Lead, Waved Off...

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I wrote this piece for IndustryWeek... it starts: "In January, passengers, crew and the public were stunned by the latest high-profile incident involving a...

Ryan McCormack’s Operational Excellence Mixtape: March 22, 2024

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Thanks, as always, to Ryan McCormack for this. He always shares so much good reading, listening, and viewing here! Subscribe to get these directly...

Closing Boeing’s “Shadow Factory” is Harder Than it Sounds

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For a long time, I've heard the phrase "the hidden factory" used to describe various forms of waste in a factory, including rework operations...

The Problem (737 MAX and Beyond) at Boeing Isn’t “Idiots.” It’s...

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As we sit in seat 26A, mindlessly watching a movie, we take for granted that our cell phone (or the shirt off our back)...

What Will a “Quality Stand Down” Day Accomplish at Boeing?

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What do Boeing frontline mechanics and engineers think about this day? What did they expect going into it? How did the day turn out?...

Mistakes are Proof that You’re Trying? A Situational Analysis

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We can all make mistakes, so I advocate for learning from mistakes through my book, podcast, and speaking. I do my best to learn...

Lean Whiskey #44: New Year’s Resolutions, But not Dry January; Boeing...

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Listen: In Episode 44 of the Lean Whiskey podcast, Jamie Flinchbaugh and Mark Graban get back together for this first episode of 2024. Since we're...