Webinar Highlights: Great Comments from a Hospital CEO on the Cascading Effects of… Mark Graban May 28, 2021 0 Blog Yesterday, I helped moderate the first webinar that was hosted by Value Capture... the recording is available now:!-->…
What Does Lean Mean to Healthcare Professionals? What Should it Mean? Mark Graban Mar 16, 2021 2 Blog tl;dr summary: Lean isn't just efficiency... it's safety, quality, delivery, cost, and morale. People often!-->!-->!-->…
Operational Excellence Mixtape: December 6, 2019 Ryan McCormack Dec 6, 2019 0 Mixtape Healthcare - Creating Value for Patients Does Lean "work" in hospitals in the US? Sort of,!-->!-->!-->!-->!-->!-->!-->!-->…
Podcast #353 — Quint Studer on Tips for Busy Leaders in Healthcare and… Mark Graban Dec 1, 2019 0 Interviews My guest for Episode #353 of the podcast is somebody whose work I've appreciated for a long time -- Quint!-->!-->!-->…
How Does a Loving & Caring Organization Get Accused of Treating People This… Mark Graban Nov 21, 2019 0 Blog Children's Hospital of Philadelphia (CHOP) is the oldest children's hospitals in the United States. I don't think!-->…
Congrats to Mary Greeley Medical Center for Receiving the Baldrige Award! Mark Graban Nov 19, 2019 0 Blog Today, I'd like to celebrate my friends at Mary Greeley Medical Center in Iowa for being one of six healthcare!-->…
Podcast #352 — Dr. Fred Southwick, Teaching Quality, Patient Safety &… Mark Graban Nov 18, 2019 0 Interviews Joining me for Episode #352 of the podcast is Frederick Southwick, M.D. He is a Professor of Medicine and is!-->!-->!-->…
Do Operating Rooms Need More Warning Signs to Prevent So-Called “Never… Mark Graban Aug 19, 2019 2 Blog Medical errors are not a laughing matter. Harm (or death) resulting from preventable process problems are far more!-->…
A Strong Signal in the Number of Home Runs — and a Surprising Special Cause Mark Graban Jun 27, 2019 2 Blog It's been a busy few weeks for me with work travel and, blogwise, I'm winding down into a few weeks of "blog!-->!-->!-->…
Bob Lutz on Tesla, Threats, & Communication About Quality – and… Mark Graban Jun 19, 2019 0 Audio Hat tip to Stan Feingold from StoreSMART (a Lean Blog sponsor) for sending me this article: Bob Lutz Talks!-->!-->!-->…
Dr. Gary Kaplan and Virginia Mason Medical Center’s “War on… Mark Graban May 13, 2019 0 Blog A few of you sent me this article from Modern Healthcare (thanks!): Virginia Mason Health CEO Dr. Gary!-->!-->!-->…
On Boeing, GM, and Hospitals… and Epic Battles Between Reality and… Mark Graban Apr 30, 2019 1 Audio Yesterday's blog post was about a situation (with my podcast hosting service) that triggered memories of my time!-->…
On Podcast Server Downtime, Scars from General Motors, and Taking Ownership of My… Mark Graban Apr 29, 2019 8 Audio Ever since I started podcasting in 2006, I've been using a company called "Hipcast" to be the "hosting" company!-->…
Journalists — Please Stop Using “Assembly Line” as a Lazy… Mark Graban Apr 25, 2019 1 Blog Back in 2006, I wrote my first blog post about the unfortunate use of "assembly line" to mean "bad quality." The!-->…
Adventures in Self Publishing: Defects & Escapes Mark Graban Mar 28, 2019 7 Blog When I started my career in the auto industry, I learned that a "not defect" is a product that doesn't meet!-->…
Friday Night at the ER: Fun Learning Through a Tabletop Simulation Mark Graban Dec 5, 2018 4 Blog Actually being a patient in the emergency department is a learning experience, to say the least. I've done that…
Podcast #310 – Steve Shortell, The Impact of #Lean on Healthcare Quality Mark Graban Jul 11, 2018 0 Interviews Joining me again for Episode 310 is Stephen M. Shortell Ph.D., MPH, MBA. He is Blue Cross of California…
Lean Healthcare Featured in “The Economist” Mark Graban Jul 9, 2018 0 Blog It's great to see Lean healthcare featured in one of the world's leading news and business publications. The…