Interviews

My guest for Episode #372 is Karen Gaudet, author of the excellent book Steady Work, which was published by the Lean Enterprise Institute. In the interest of full disclosure, I am a former employee of LEI and they provide a review…
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Joining me for Episode #370 is Edward Blackman, the founder and managing partner of Kelda Consulting. He has previously had Lean and process improvement-focused roles at organizations as varied as Whirlpool, Amway, and Spectrum Health. …
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My guest for Episode #368 is somebody I've met fairly recently through his excellent posts on LinkedIn, Steve Feltovich. He is the president of SJF Consulting, Inc. and he previously had a long career in the automotive industry, in…
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Joining me for Episode #367 of the podcast is Dr. Rachel Mandel, a self-described "healthcare whisperer" and Washington D.C.-based consultant for healthcare organizations. She has her own practice and also works as a Senior Healthcare…
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My guest for Episode #362 is Adam Lawrence, managing partner with Process Improvement Partners LLC. He's an industrial engineer who had a long career working with TQM, Six Sigma, and Lean at Thomasvile Furniture and other Armstrong…
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Dr. Mason Mileur and Dr. Greg Jacobson Episode #361 of the podcast is admittedly not about Lean, but it's an important topic that I think needs to be shared in these times. I'm sharing audio that came from a KaiNexus webinar…
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Returning for Episode #360 of the podcast is Leah Binder, the president and CEO of Leapfrog Group. We last talked four years ago in Episode #240 about the patient safety crisis and efforts to improve. Today, we'll talk about…
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My guest for Episode #359 of the podcast is Prof. Dr. Alfred Angerer, joining me from Switzerland to talk about Lean healthcare. I had a chance to visit a hospital with Alfred, in Switzerland, late last year, as we discussed in this…
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Returning to the podcast for Episode #358 is Steve Spear, a senior lecturer at MIT and author of the book The High-Velocity Edge: How Market Leaders Leverage Operational Excellence to Beat the Competition. He's also the founder and…
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Joining me today for episode #357 is Michael Conroy, M.D., the Chief Medical Officer of Sutter Medical Group in northern California. Mike was previously the Medical Director of the Lean Promotion Office for the Palo Alto Medical…
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My guest for episode #356 of the podcast is Amy C. Edmondson, PhD, the Novartis Professor of Leadership and Management at the Harvard Business School. She is the author of three books on teaming and her most recent book is the topic of…
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Isaac Mitchell, Laura Silvoy, and Darrin Judkins So, an engineer, an architect, and a nurse walk into a hospital... no, that's not a setup for the punchline to a joke. Today, in episode #355 of the podcast, I'm sharing three short…
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