Tag: Psychological Safety
This Week’s Medical Mistakes from Around the World: Asking “Why?” Instead...
Each week, I keep an eye out for stories that help us learn--and teach--about the systemic nature of mistakes in healthcare. Well, actually Google...
Culture Is the Key — Reflections on Leadership, Mistakes, and Building...
I've always believed that culture isn't just one component of success--it's the foundation everything else is built upon. That belief is central to my...
Psychological Safety in Lean: What Toyota Gets Right–and Why It Matters
One of the most powerful--but often overlooked--lessons from Toyota's management system isn't just about kanban, standard work, or andons. It's about people. More specifically,...
A Free Resource for Leaders: The Mistake-Smart Leader’s Checklist
We all say mistakes are a part of learning. Or at least many of us do, as individuals.
But how many organizations actually act that...
Speaking at the 2025 Lean Solutions Summit: Why Culture Comes Before...
I'm excited to announce that I'll be speaking at the 2025 Lean Solutions Summit, which will take place September 24-26 in Detroit, Michigan.
This...
Psychological Safety: You get your say, not always your way.
There's a phrase I've been thinking about a lot lately:
"You get your say, not always your way."
It's a short sentence, but it says a...
Update on my June 17th Workshop: Improving the Way We Improve...
Are your improvement efforts falling flat, or are you constantly chasing red dots? Are you interested in improving the way we improve?
I've had to...
Join Me (and Friends!) in Montreal This June at the 4th...
Register via Eventbrite
I'm excited to announce that I'll be participating in the upcoming 4th Rendez-vous Kata, a unique and bilingual (French and English) event...
New Shingo Article and Webinar: Psychological Safety as the Foundation for...
In a Gallup poll, only 3 in 10 employees strongly agreed that their opinions count at work.
That number should concern any leader pursuing Lean...
New Book: How Psychological Safety Drives Digital Transformation and the Toyota...
Before I departed for my recent workshop tour of Australia and New Zealand, I knew that I would learn things in the process of...
Enter to Win 3 Psychological Safety Themed Books
I'm excited to announce a special giveaway for Lean Blog readers! To celebrate the impact of learning from mistakes and the importance of psychological...
Leadership Gone Wrong: The Cost of Prioritizing a CEO’s Ego Over...
A sad but true leadership tale:
"Unlike most CEOs who rely on their executive team to keep them informed, relies on his team to...