Tag: Psychological Safety

Cultivating a Culture of Learning: Overcoming Fear and Futility in Problem-Solving

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"It is in Toyota's DNA that mistakes made once will not be repeated." -- Akio Toyoda, Chairman, Toyota Motor Corporation I love that quote from Mr....

Psychological Safety in Manufacturing: How Silence in Aerospace Factories Can...

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Psychological Safety is not some nice-to-have touchy-feely concept. Psychological Safety means that you feel safe speaking up in the workplace. That could mean: Asking questions Pointing out...

Ryan McCormack’s Operational Excellence Mixtape: January 12, 2024

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Thanks as always to Ryan McCormack for this... there's always so much good reading, listening, and viewing shared here by him! Subscribe to get...

Conversation with Amy Edmondson about Learning from Mistakes and Failing Well

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I don't share every episode of the "My Favorite Mistake" podcast here, but today's new episode has great connections to Lean, I think. Or,...

Ryan McCormack’s Operational Excellence Mixtape: November 3rd, 2023

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Thanks as always to Ryan McCormack for this... there's always so much good reading, listening, and viewing shared here by him! Subscribe to get...

Celebration of Errors From Aerospace to Tech Companies: The Lean Journey...

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Scroll down for how to subscribe, transcript, and more My guest for Episode #489 of the Lean Blog Interviews Podcast is Ward Vuillemot, a seasoned...

Cultivating Psychological Safety: How Leaders Can Encourage Openness About Mistakes

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Using mistakes to learn and improve requires that we hear about them. But leaders can't just tell people to speak up. Telling them, "It's...

My Article for Catalysis: Healthcare Excellence Requires Problem-Solving and Psychological Safety

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Thanks to my friends at Catalysis for publishing an article that's built around an excerpt from my book, The Mistakes That Make Us: Cultivating...

Ryan McCormack’s Operational Excellence Mixtape: August 25th, 2023

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Thanks as always to Ryan McCormack for this... there's always so much good reading, listening, and viewing shared here by him! Subscribe to get...

Speaking Up Isn’t a Matter of Character or Courage–It’s Driven by...

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tl;dr: In this post, Mark challenges the common notion that speaking up in an organization is solely a matter of individual character or courage....

PDSA, or Doing it Well, Starts With Psychological Safety

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The core of Lean and the Toyota Production System is the Plan-Do-Check-Act (PDCA) or Plan-Do-Study-Adjust (PDSA) mindset. It's a structured approach for problem-solving and...

The Third Time (Almost the Fourth) Was the Charm at Starbucks...

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When I was at KaiNexicon last week, our hotel in Austin had a Starbucks in the lobby. I'm a pretty regular drinker of the...