The One Thing That Almost Messed Up the First Moon Landing 50 Years Ago Mark Graban Jul 21, 2019 0 Blog This past Saturday was, of course, the 50th anniversary of the first moon landing. It still puzzles me why mankind!-->…
Embracing and Helping Surgeons Accept Change — Instead of Blaming &… Mark Graban Jul 10, 2019 3 Audio Here is an article that caught my eye recently, from HBR: "How One Health System Overcame Resistance to a!-->!-->!-->…
How Checklists and the “Andon Cord” Concept Can Help With Webinars Mark Graban Mar 6, 2019 0 Blog For years, Dr. Greg Jacobson and I have used checklists when prepping for and running our various webinars via!-->…
What are the “Quick Wins?” Ask the People Doing the Work Mark Graban Apr 17, 2017 11 Blog Last week, I received a few questions from somebody at a hospital system and I thought I'd address one of them…
Podcast #278 – Tom Bouthillet, Lean in Fire Fighting (the Real Kind) and EMS Mark Graban Apr 12, 2017 0 Interviews People often talk about “fire fighting” in a colloquial way. Today, my guest for episode #278 of the podcast is an…
Personal Kaizen: How I Reduced Effort & Time in Scheduling Phone Calls Mark Graban Mar 8, 2017 4 Blog In today's post, I write about how Kaizen starts with you. I share some examples of "personal Kaizen," including…
Are Hospitalists Ready to Get Serious About Reducing Waste and Improving Care? Mark Graban Apr 28, 2015 6 Audio I was quoted in two articles that appeared in "Today's Hospitalist": "Discharging Mr. Wood: Time to get…
Process Problem: #NFL #SuperBowl #CoinToss, A Defect & Rework Mark Graban Feb 2, 2014 8 Blog For the coin toss of the Super Bowl 48 (or XLVIII), the referee Terry McAulay handed the coin to Joe Namath to toss…
Gemba Wine: A Lean Geek Visits Wineries, Part 3 Mark Graban Aug 28, 2013 2 Blog Following up on my previous posts (here and here) on a recent visit to the Northern California Wine Country, I'm…
What I’m Reading: February 5, 2013 – Pizza Lids, Patient Safety, and… Mark Graban Feb 5, 2013 0 Blog Many of you who took my reader survey (still open and feedback welcome, prizes gone) mentioned that you liked this…
Google’s Early Earnings Release – “Human Error” or Process… Mark Graban Oct 19, 2012 2 Blog Here's an interesting story from this week: "Google early earnings release stuns traders." Reportedly, the Google…