A Dutch Engineer Now Working in Lean Healthcare: Arnout Orelio
My guest for Episode #403 is Arnout Orelio, author of the book Lean Thinking for Emerging Healthcare…
Browsing Tag
Process Behavior Charts
Learning From These Charts About Patients and Dignity (and Improvement)
I was pointed to this tweet late last year:
https://twitter.com/Quality_Watch/status/1332428482517712896
…
“Red / Amber / Green” Charts Are Not State of the Art, Are Not…
In my book Measures of Success: React Less, Lead Better, Improve More, I try to make the case that "Process…
NFL Scoring is Up, An All-Time High, But is it A “Signal” Worth…
I do enjoy watching football, so this headline caught my eye:
"Why Are N.F.L. Scores Scores So High This…
What Does it Mean if Your LinkedIn Profile Views Are Down 10% From Last Week?
I say it a lot, but two data points are not a trend. I didn't invent that idea, of course, but I've tried to help…
Webinar on Process Behavior Charts & Covid-19 [Recording]
I'm really excited to have collaborated with Chris Chapman on a webinar that we presented jointly on Monday…
The Misleading Use of “YTD” Numbers to Evaluate Performance
In my travels, I see many organizations using Year-to-Date (YTD) numbers to evaluate performance. Some of it is in…
Learning Process Behavior Charts and the More Difficult Challenge of Unlearning…
Thanks to ASQ for asking me to write this article for their "Statistics Digest" newsletter in October of 2019 -…
Oscars Ratings Down 20% — Is That a Data Point Worth Reacting To?
Another year, another evening of the Academy Awards, a.k.a. The Oscars. I don't watch the show, but I do pay…
Starbucks Risks Getting Burned on the Metrics Rollercoaster
Shout out and hat tip to Dan Markovitz for his excellent blog post:
"WHEN LEADERS TORTURE THEIR EMPLOYEES"
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My Blog Post for Catalysis on Going “Beyond Emojis” with Process…
Thanks to Sara Thompson and Catalysis Inc. for asking me to write a blog post for them. If we can go "Beyond…
Different Ways of Reporting our KaiNexus Webinar Registration Numbers
One of the things I do with KaiNexus is manage our webinar series. That means lining up presenters, playing the…
Are NFL Kickers “Regressing” in Field Goal Accuracy?
Rodger Sherman is a fellow Northwestern alumnus who I follow on Twitter, for tweets about NU football and beyond.
…
Are Younger Employees the Only Ones Who Want Fair, Real-Time Feedback?
I was asked to write this article for recruiter.com, which I am reprinting here with their permission.
Younger…
Throwback Thursday: A Scary (?) Halloween Webinar About Managing Metrics
Happy Halloween! I'll actually be home to hand out treats as a countermeasure for possible tricks.
A year ago,…
Gordon Deal Interviews Mark Graban Again About “Measures of Success”…
As I've shared before, one of my goals with my book Measures of Success: React Less, Lead Better, Improve More was…
#Throwback Thursday (and Updates): Bryce Harper, Home Runs, Attendance, and Game…
The Major League Baseball regular season has ended, so there's an opportunity to revisit some posts about…
How We Can Easily Miss Signals in Our Metrics When We Rely on Red / Green Analysis
In many organizations, leaders rely on red / green color coding to evaluate metrics. They often see a single data…