Episode #425: Katie Anderson on Breaking the Telling Habit
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Katie Anderson and Mark Graban holding each…
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Process Behavior Charts
Is Bryce Harper a “Bust” This Season (2019)? Or is He Just More…
I'm updating this post with data from the past two seasons, especially since Bryce Harper is considered to be a…
Why Samantha Riley Prescribes “Making Data Count” in the NHS England…
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My guest for Episode #413…
Is “Red & Green” Really Lean? Process Behavior Charts are Better
Thanks again to Prof. Eric Olsen for inviting me to give a short talk as part of the virtual Central California…
Oscars Ratings Down 20% — A Data Point Worth Reacting To? (What About 56%?)
Original Blog Post from 2020:
Another year, another evening of the Academy Awards, a.k.a. The Oscars. I don't…
A Dutch Engineer Now Working in Lean Healthcare: Arnout Orelio
My guest for Episode #403 is Arnout Orelio, author of the book Lean Thinking for Emerging Healthcare…
Learning From These Charts About Patients and Dignity (and Improvement)
I was pointed to this tweet late last year:
https://twitter.com/Quality_Watch/status/1332428482517712896
…
“Red / Amber / Green” Charts Are Neither State of the Art Nor…
In my book Measures of Success: React Less, Lead Better, Improve More, I try to make the case that "Process…
NFL Scoring is Up, An All-Time High, But is it A “Signal” Worth…
I do enjoy watching football, so this headline caught my eye:
"Why Are N.F.L. Scores Scores So High This…
What Does it Mean if Your LinkedIn Profile Views Are Down 10% From Last Week?
I say it a lot, but two data points are not a trend. I didn't invent that idea, of course, but I've tried to help…
Webinar on Process Behavior Charts & Covid-19 [Recording]
I'm really excited to have collaborated with Chris Chapman on a webinar that we presented jointly on Monday…
The Misleading Use of “YTD” Numbers to Evaluate Performance
In my travels, I see many organizations using Year-to-Date (YTD) numbers to evaluate performance. Some of it is in…
Learning Process Behavior Charts and the More Difficult Challenge of Unlearning…
Thanks to ASQ for asking me to write this article for their "Statistics Digest" newsletter in October of 2019 -…
Starbucks Risks Getting Burned on the Metrics Rollercoaster
Shout out and hat tip to Dan Markovitz for his excellent blog post:
"WHEN LEADERS TORTURE THEIR EMPLOYEES"
…
My Blog Post for Catalysis on Going “Beyond Emojis” with Process…
Thanks to Sara Thompson and Catalysis Inc. for asking me to write a blog post for them. If we can go "Beyond…
Different Ways of Reporting our KaiNexus Webinar Registration Numbers
One of the things I do with KaiNexus is manage our webinar series. That means lining up presenters, playing the…
Are NFL Kickers “Regressing” in Field Goal Accuracy?
Rodger Sherman is a fellow Northwestern alumnus who I follow on Twitter, for tweets about NU football and beyond.
…
Are Younger Employees the Only Ones Who Want Fair, Real-Time Feedback?
I was asked to write this article for recruiter.com, which I am reprinting here with their permission.
Younger…