Tag: Process Behavior Charts

“Red / Amber / Green” Charts Are Neither State of the...

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In my book Measures of Success: React Less, Lead Better, Improve More, I try to make the case that "Process Behavior Charts" are a...

NFL Scoring is Up, An All-Time High, But is it A...

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I do enjoy watching football, so this headline caught my eye: "Why Are N.F.L. Scores Scores So High This Season?" If you know me and my...

What Does it Mean if Your LinkedIn Profile Views Are Down...

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I say it a lot, but two data points are not a trend. I didn't invent that idea, of course, but I've tried to...

Webinar on Process Behavior Charts & Covid-19 [Recording]

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I'm really excited to have collaborated with Chris Chapman on a webinar that we presented jointly on Monday June 1. Here is the recording: https://www.youtube.com/watch?v=xd5zPoYG68w&feature=youtu.be You can...

The Misleading Use of “YTD” Numbers to Evaluate Performance

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In my travels, I see many organizations using Year-to-Date (YTD) numbers to evaluate performance. Some of it is in the context, at this moment,...

Learning Process Behavior Charts and the More Difficult Challenge of Unlearning...

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Thanks to ASQ for asking me to write this article for their "Statistics Digest" newsletter in October of 2019 - click here to access...

Starbucks Risks Getting Burned on the Metrics Rollercoaster

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Shout out and hat tip to Dan Markovitz for his excellent blog post: "WHEN LEADERS TORTURE THEIR EMPLOYEES" He makes a strong case that displaying three...

My Blog Post for Catalysis on Going “Beyond Emojis” with Process...

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Thanks to Sara Thompson and Catalysis Inc. for asking me to write a blog post for them. If we can go "Beyond Heroes" (a...

Different Ways of Reporting our KaiNexus Webinar Registration Numbers

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One of the things I do with KaiNexus is manage our webinar series. That means lining up presenters, playing the role of host and...

Are NFL Kickers “Regressing” in Field Goal Accuracy?

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Rodger Sherman is a fellow Northwestern alumnus who I follow on Twitter, for tweets about NU football and beyond. He recently tweeted about NFL field...

Are Younger Employees the Only Ones Who Want Fair, Real-Time Feedback?

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I was asked to write this article for recruiter.com, which I am reprinting here with their permission. Younger Workers Crave Instant Gratification. Here's How to...

Throwback Thursday: A Scary (?) Halloween Webinar About Managing Metrics

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Happy Halloween! I'll actually be home to hand out treats as a countermeasure for possible tricks. A year ago, I did a KaiNexus webinar...