Tag: Process Behavior Charts

When looking at data, whether it's the number of homicides in San Antonio or some of our workplace metrics, it's tempting to overreact to a "headline" that says a measure went down in 2017 compared to 2016. But do two data points really help us understand what the real trend is? This blog post explores an approach we can use to make better decisions about our data.

Last month, my wife and I had a chance for a week's vacation in Europe. As I've blogged about before, we enjoy doing some form of "gemba walk," if you will, at wineries and distilleries. At one restaurant, I was surprised to find a "chart" of sorts in the form of champagne and wine corks...

When managing a process and looking at results, the type of chart we use matters. The way we react to the chart matters too. In this blog post, I explore two different types of charts and explain why I like the "process behavior chart" format better.

Today's blog post -- it's not just about sports, it's about managing and measuring improvement...

As I've been writing about "process behavior charts" - a simple, yet effective method for charting and reacting to (or not overreacting to) metrics, it's made curious what some of the modern Toyota books say about metrics and performance measures.... or at least the first two in The Toyota Way series.

If you watched this year's World Series, you saw a lot of home runs. There were many dramatic home runs in late innings or...

I'm in San Francisco for Lean Startup Week. Please say hi if you're here! Follow hashtag #LeanStartupWeek for details the rest of the week....

https://www.youtube.com/watch?v=y6-QgYNs3QI&t=3s Presented by Mark Graban on January 24, 2017 In this Webinar you will learn: Some of the common mistakes people make when looking at performance...