DirecTV Makes it Hard to Cancel & Move
I've been a happy DirecTV customer since 2007, when I switched from cable so I could get the Big Ten Network when…
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DirecTV
Correct Info on the Phone Could Have Saved a Trip for DirecTV
Following up the DirecTV service call that I blogged about this morning, there was some clear, obvious waste that…
Error Proofing a Voice Prompt System
The other day, I had a DirecTV service tech coming to the house to make a repair (their customer service has been…