When It’s Easier to Distort the System Than it is to Improve It: Baseball…
I'm often reminded of what the late Peter Scholtes would write or say (often repeated by W. Edwards Deming), where…
Browsing Tag
Deming
A Lively Conversation with Jim Benson About “Humane Management”
My guest for Episode #401 is my friend Jim Benson, who you might know as the co-author of the book Personal Kanban…
Operational Excellence Mixtape: Jan 15, 2021
Thanks as always to Ryan McCormick for this... there's always so much good reading, listening, and viewing…
Amy Edmondson on How to Really Learn From Failure and Mistakes
The main recurring theme in the "My Favorite Mistake" podcast series is learning from mistakes. I've been trying…
Mike Leigh on Breaking Down Barriers with Lean
Joining me for Episode #392 is Mike Leigh, the President of his firm OpX Solutions, LLC. Mike was one of the…
Dr. Deming, Lean, and Shifting From Command & Control
Joining me today for Episode #383 of the podcast is Patrick Anderson, the CEO of the Rural Alaska Community…
Anti-Racism: A River WE Must Cross
Starting With the Grand-Daddies of Quality
Elisabeth Swan
A few years back I developed a blog series titled,…
Operational Excellence Mixtape: July 3, 2020
Thanks as always to Ryan McCormick for this...
Healthcare - Creating Value for Patients
Health Care…
Podcast #368 — Steve Feltovich on Deming and the Toyota Production System
My guest for Episode #368 is somebody I've met fairly recently through his excellent posts on LinkedIn, Steve…
Podcast #366 — Harry Moser on the COVID-19 Supply Chain Wake-Up Call,…
My guest for Episode #366 is Harry Moser, founder of the Reshoring Initiative. We talk about "reshoring," in…
Must Dos and Nice to Haves: Performance Reviews and Continuous Improvement?
There's a very well known cartoon that you might have seen where a caveman offers round wheels to other cavemen…
Sharing Lean Six Sigma Journal Articles on Healthcare Improvement from Ireland
I was honored to be asked to participate in a supplement that was published by the journal The International…
Podcast #356 — Amy C. Edmondson on Psychological Safety and “The…
My guest for episode #356 of the podcast is Amy C. Edmondson, PhD, the Novartis Professor of Leadership and…
Operational Excellence Mixtape: December 6, 2019
Healthcare - Creating Value for Patients
Does Lean "work" in hospitals in the US? Sort of,…
Making People and Making Things – in Japan or Mr. Rogers’ Neighborhood
Monday was my first day for my fifth Lean study trip to Japan. Yesterday, I had the opportunity to once again…
Podcast #349 — John Dyer, “The Facade of Excellence”
My guest for episode #349 is John Dyer, president of his consulting firm, John Dyer & Associates, Inc.,…
General Jim Mattis on Leadership, Mistakes, and Defining Problems
General Jim Mattis has been making the rounds to talk about his new book that is out today: Call Sign Chaos:…
Episode #4 of the “Lean Whiskey” Podcast: Nikka, Performance Reviews,…
Mark and Jamie
After the last episode that had the first guest host (Chris Burnham), I'm once again joined by…