Operational Excellence Mixtape: June 7, 2019
Healthcare - Creating Value for Patients
Healthcare innovation is prone to continuous pilots of…
Browsing Tag
Deming
Episode #2 of “Lean Whiskey” Podcast on GE, Boeing, and More
Mark and Jamie
Jamie Flinchbaugh and I got a great response to the first episode of our new "Lean Whiskey"…
How PBCs (Process Behavior Charts) Can Enhance the Practice of OKRs (Objectives…
Over the past year, I've heard about the "OKRs" methodology that is used in tech companies like Google. OKRs…
Dr. Gary Kaplan and Virginia Mason Medical Center’s “War on…
A few of you sent me this article from Modern Healthcare (thanks!):
Virginia Mason Health CEO Dr. Gary…
Family Guy Skewers Marie Kondo (and 5S and Lean too?)
I haven't read it, but Marie Kondo's book The Life-Changing Magic of Tidying Up: The Japanese Art of Decluttering…
The CEO Leading the Culture Change at ZSFGH
Yesterday, I blogged about a CNO who was changing the culture at a hospital away from blaming individual nurses…
It’s Been 25 Years Since Dr. Deming Passed Away
Today marks 25 years since W. Edwards Deming passed away in 1993. I remember sitting in a statistics class as an…
Podcast #323 – Davis Balestracci on “Data Sanity”
I first met Davis Balestracci at a conference a few years back, where I heard him give a very spirited and…
Podcast #320 – Skip Steward on Deming, Wheeler, Metrics, and More
Skip Steward, the Chief Improvement Officer at Baptist Memorial Health Care in Tennessee, was a guest on Episode…
Lean Learning Opportunities in Texas and Japan – Toyota is the Common…
I'm excited to share two interesting opportunities to further our learning about Lean. One is a Texas-based event…
The Making of an MLB Phenom, Shohei Ohtani: Looking at The Harada Method
I first learned about an approach to personal development called "The Harada Method" when Norman Bodek co-authored…
Part 2: 20 Years Ago at GM, the Quality Death Spiral Continues… With More…
Recently, I blogged about a quality catastrophe that I lived through at GM just over 20 years ago, at the…
Leaders & Lean: We Need to Better Support Doctors and Other Providers
When surgeons have no better options than complaining about process problems on LinkedIn, are their leaders and…
20+ Years Ago at GM: The Quality Death Spiral of Bad Management & Blaming…
My first job out of college was as an Industrial Engineer at the General Motors Livonia Engine Plant. Blogging…
My Talk in Vegas: Leadership Lessons from Statistics and Psychology How to help…
Today, I’m giving a keynote talk at the Lean & Six Sigma World Conference being held in Las Vegas. I don’t…
“So why are you here in Japan?” Kaizen, Popularity, Fads, and…
Monday, I blogged about the sushi-making class I took on my last Sunday in Japan. Later that same Sunday, I did a…
Ratings for “The Oscars” Were Lower in 2018? Should We Ask Why or Look…
As I blogged about yesterday, things went well at the Oscars... or, at least, no errors were made in the…
Lessons from the NUMMI 10th Anniversary Book Published in 1994 "Lean" does not…
I did manage to buy a book that was published by NUMMI to celebrate their 10th anniversary. "10 Years of Quality…