Tag: Deming

W. Edwards Deming: Leadership, Quality, and Continuous Improvement

W. Edwards Deming’s ideas about leadership, systems, variation, and psychology continue to shape how organizations pursue quality and improvement. This archive brings together blog posts, podcasts, and reflections exploring Deming’s teachings—and how they apply to Lean, healthcare, management, and continuous improvement today. Many of these posts challenge common misinterpretations of Deming’s work, emphasizing that quality cannot be delegated and that improvement starts with leadership.

A Monthly Bonus for Zero Injuries — and Why It Backfires

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TL;DR: A zero-injury bonus may look like a safety incentive, but it usually distorts behavior. Lean and Deming teach us that punishing bad numbers...

I’ll Be Speaking, Learning, and Facilitating at the Global Lean Summit

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I'm very happy to be participating in Jared Thatcher's "Global Lean Summit" event this September in Indiana. I'll be there to network and learn, which...

The Pitfalls of Safety Bonuses in Lean Factories: A True Story

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I was talking recently with a trusted friend in the Lean community. He told me a story. It's certainly believable, even if it's second...

Lean Whiskey #46: AI (ChatGPT) Takes Over Lean Whiskey, Including the...

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Listen: In Episode 46, Mark Graban and Jamie Flinchbaugh spend a lot of time talking about AI, but that still, as always, begins with the...

100 Years of Shewhart’s Control Charts: Why They Still Matter for...

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TODAY marks the centennial of one of the most significant innovations in quality management: the control chart. "A 'special cause' for celebration." Brian Buck, on...

Don Petersen, Ford CEO Who Learned from Dr. Deming, Passes Away...

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The other day, I read about the passing of Donald E. Peterson, who was a key CEO for Ford Motor Company in the 1980s...

Marcia Daszko on Leadership Lessons from Dr. Deming; Pivot Disrupt Transform...

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Scroll down for how to subscribe, transcript, and more My guest for Episode #501 of the Lean Blog Interviews Podcast is Marcia Daszko, a speaker,...

Psychological Safety in Aerospace Manufacturing: How Silence Can Turn Deadly

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TL;DR: Psychological safety in aerospace manufacturing isn't optional--it's a matter of life and death. When workers are punished for speaking up about quality problems,...

Mastering Mistake-Proofing: Insights from Toyota’s Poka Yoke Approach

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This post is built around excerpts from the book The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation. Read more about Toyota,...

Ryan McCormack’s Operational Excellence Mixtape: September 8th, 2023

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Thanks as always to Ryan McCormack for this... there's always so much good reading, listening, and viewing shared here by him! Subscribe to get...

Speaking Up Isn’t a Matter of Character or Courage–It’s Driven by...

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tl;dr: In this post, Mark challenges the common notion that speaking up in an organization is solely a matter of individual character or courage....

Management by Emoji: Announcing My Next Book (April Fool’s Joke)

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Management by Emoji might sound like the logical next step in modern leadership--or at least that's what I'm announcing today, April 1st, as a...
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