Operational Excellence Mixtape: December 11, 2020
Thanks as always to Ryan McCormick for this... there's always so much good reading, listening, and viewing…
Browsing Tag
Problem Solving
An Oregon Winery That’s Experimenting After the Calamity of Wildfires
My wife and I, in normal times, love visiting wineries. The Willamette Valley of Oregon is one of our favorite…
Lean Podcast #386 — Steven J. Spear Remembers Hajime Oba of Toyota
Joining me again for Episode #386 is Steve Spear, who reached out to share recollections of one of his most…
Podcast #378 — Christopher D. Chapman and Valeria Sinclair-Chapman, PhD on…
Chris and Val Chapman
Joining me for Episode #378 are Christopher D. Chapman, Senior Lean Transformation…
A Great LEI Podcast with Dan Heath on “Upstream”
I was really excited to learn about the new book by Dan Heath, so I pre-ordered it at the start of March. The new…
Podcast #365 — Dan Markovitz, “The Conclusion Trap”
Joining me again for Episode #365 is Dan Markovitz, now a five-time guest (but he doesn't get a special jacket…
Going Down — When a Solution to One Problem Seems to Cause Another
My wife and I have been home in an Orlando condo building for the past month. In efforts to avoid the coronavirus…
Operational Excellence Mixtape: April 10, 2020
Thanks as always to Ryan McCormick for this...
Healthcare - Creating Value for Patients
Healthcare…
The Path to Patient Safety in Japan (or Elsewhere): Reporting Problems, Solving…
As I blogged about this morning, don't forget that you can get a FREE Kindle copy of Practicing Lean today…
Operational Excellence Mixtape: January 17, 2020
Healthcare - Creating Value for Patients
Sometimes you just need to get a team together and improve.…
When Problems are Hidden in Kudos: From Celebrations to Root Cause Countermeasures
I want to give credit to my friend and colleague Tony Milian for the idea that prompted this blog post. Tony and I…
The “Smart Loves Problems” TV Ad — But What Does Fear Do to…
This ad caught my attention while watching a little bit of Monday Night Football this week.
It's an IBM ad…
Podcast #348 — Cinnamon Dixon, Tiered Huddles at Cleveland Clinic
Our guest today for Episode 348 is Cinnamon Dixon, Director Of Continuous Improvement at Cleveland Clinic. I…
General Jim Mattis on Leadership, Mistakes, and Defining Problems
General Jim Mattis has been making the rounds to talk about his new book that is out today: Call Sign Chaos:…
An A3 Approach to Explaining the Case for Process Behavior Charts
I was invited to give a presentation on Process Behavior Charts and Measures of Success at Cleveland Clinic last…
I Haven’t Been Following the Best Standardized Work for This Daily Habit?
"The way we've always done it" doesn't mean that's the right way or the best way to do something.
One of my…
Webinar Preview: A Structured Approach to Problem-Solving
Please join us on May 16, as KaiNexus and I host a webinar presented by a leader from one of our customers -- Chad…
Operational Excellence Mixtape: December 21, 2018
Mark's Note: I've known Ryan McCormack for many years now, thanks to his previous work in Lean healthcare and his…