Dr. John Kenagy on Adaptive Design Kata: An Improvement and a Leadership Kata… Mark Graban Jun 8, 2021 0 Interviews Scroll down for video, how to subscribe, video, transcript, and more My guest for Episode #417 of!-->!-->!-->!-->!-->!-->!-->!-->!-->…
I Helped a Doctor’s Office Reduce Some Waste — Will it Stick? Mark Graban Jul 16, 2020 1 Blog As part of my relocation to California, I need to establish a relationship with an ophthalmologist here, as I have!-->…
Podcast #369 — Rachel Mandel, MD MHA, on Lean in the Covid-19 Era Mark Graban May 7, 2020 0 Interviews Mark Graban & Rachel Mandel, MD, MHA Joining me again for Episode #369 of the podcast is Dr. Rachel Mandel,!-->!-->!-->…
Podcast #367 — Rachel Mandel, MD MHA, on Lean for Physicians and Health… Mark Graban Apr 27, 2020 0 Interviews Joining me for Episode #367 of the podcast is Dr. Rachel Mandel, a self-described "healthcare whisperer" and!-->!-->!-->…
When Doctors and Nurses are Afraid to Speak Up About Patient Safety Problems Mark Graban Jan 20, 2020 0 Blog The theme for the next couple of days on the blog is patient safety and the idea of "psychological safety" for!-->…
Podcast #352 — Dr. Fred Southwick, Teaching Quality, Patient Safety &… Mark Graban Nov 18, 2019 0 Interviews Joining me for Episode #352 of the podcast is Frederick Southwick, M.D. He is a Professor of Medicine and is!-->!-->!-->…
Embracing and Helping Surgeons Accept Change — Instead of Blaming &… Mark Graban Jul 10, 2019 3 Audio Here is an article that caught my eye recently, from HBR: "How One Health System Overcame Resistance to a!-->!-->!-->…
Flashback Friday: The Craziness of “Top Doctor” Lists That… Mark Graban Mar 1, 2019 0 Blog Back in 2013, I wrote a LinkedIn article (orread on Medium) about how the "Doctors: Best of 2013" list in a San!-->…
Three Doctor’s Appointments, Three Cases of Technology Problems & Some… Mark Graban Feb 7, 2019 7 Blog Thankfully, I'm relatively healthy. I have occasional doctor visits for a few minor conditions. Some visits go!-->…
More on Teaching TQM, TPS, Lean, and Kaizen to Doctors in Japan Mark Graban Sep 25, 2018 6 Blog In the third and final part of this series, I share more about how Toyota teaches about TPS and TQM... and how they…
How Toyota Teaches a Japanese Hospital’s Doctors About TQM Mark Graban Sep 13, 2018 0 Blog Last week, I wrote about the influence of Total Quality Management (TQM) on Toyota -- in the past and the present,…
Podcast #296 – Dr. Zeev N. Kain on #Lean and Clinical Variation Mark Graban Jan 10, 2018 2 Interviews Joining me for Episode #296 of the podcast is Zeev N. Kain, MD. MBA, FAAP. He is a physician and a Chancellor's…
Of Course Doctors Hate Being “Excluded” From Attempts to Improve Mark Graban Oct 10, 2017 1 Blog Thanks to those of you who sent me this HBR article: Doctors Feel Excluded from Health Care Value Efforts Hear…
#TBT: Podcast Interview with Dr. Greg Jacobson of @KaiNexus from 2011 (New PDF… Mark Graban Jul 13, 2017 0 Blog It's been just over six years since I joined the team at KaiNexus, serving in various capacities over that time. As…
Podcast #282 – @LisaYerianMD & @NateHurle from Cleveland Clinic on… Mark Graban May 18, 2017 3 Interviews My guests for Episode #282 of the podcast are two continuous improvement leaders from Cleveland Clinic: Dr. Lisa…
Reader Question: How Many People & How Much Time for Improvement? Mark Graban Apr 26, 2017 10 Blog A Lean-thinking physician from Canada asks how many people an organization or department should have in a dedicated…
Measures, Incentives, Heart Attack Mortality, Driving Safety, and Statistical… Mark Graban Apr 5, 2017 0 Blog In this post, I look at the impact (or lack thereof) of targets, rankings, and incentives, when it comes to safe…
New White Paper: “#Lean for Doctors” Mark Graban Mar 10, 2017 0 Blog I'm happy to share a link to a white paper that I co-authored for Catalysis (formerly the ThedaCare Center for…