Podcast #369 — Rachel Mandel, MD MHA, on Lean in the Covid-19 Era
Mark Graban & Rachel Mandel, MD, MHA
Joining me again for Episode #369 of the podcast is Dr. Rachel Mandel,…
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Podcast #367 — Rachel Mandel, MD MHA, on Lean for Physicians and Health…
Joining me for Episode #367 of the podcast is Dr. Rachel Mandel, a self-described "healthcare whisperer" and…
When Doctors and Nurses are Afraid to Speak Up About Patient Safety Problems
The theme for the next couple of days on the blog is patient safety and the idea of "psychological safety" for…
Podcast #352 — Dr. Fred Southwick, Teaching Quality, Patient Safety &…
Joining me for Episode #352 of the podcast is Frederick Southwick, M.D. He is a Professor of Medicine and is…
Embracing and Helping Surgeons Accept Change — Instead of Blaming &…
Here is an article that caught my eye recently, from HBR:
"How One Health System Overcame Resistance to a…
Flashback Friday: The Craziness of “Top Doctor” Lists That…
Back in 2013, I wrote a LinkedIn article (orread on Medium) about how the "Doctors: Best of 2013" list in a San…
Three Doctor’s Appointments, Three Cases of Technology Problems & Some…
Thankfully, I'm relatively healthy. I have occasional doctor visits for a few minor conditions. Some visits go…
More on Teaching TQM, TPS, Lean, and Kaizen to Doctors in Japan Part 3 in a series…
In the third and final part of this series, I share more about how Toyota teaches about TPS and TQM... and how they…
How Toyota Teaches a Japanese Hospital’s Doctors About TQM Part 2 in a…
Last week, I wrote about the influence of Total Quality Management (TQM) on Toyota -- in the past and the present,…
Podcast #296 – Dr. Zeev N. Kain on #Lean and Clinical Variation
Joining me for Episode #296 of the podcast is Zeev N. Kain, MD. MBA, FAAP. He is a physician and a Chancellor's…
Of Course Doctors Hate Being “Excluded” From Attempts to Improve
Thanks to those of you who sent me this HBR article:
Doctors Feel Excluded from Health Care Value Efforts
Hear…
#TBT: Podcast Interview with Dr. Greg Jacobson of @KaiNexus from 2011 (New PDF…
It's been just over six years since I joined the team at KaiNexus, serving in various capacities over that time. As…
Podcast #282 – @LisaYerianMD & @NateHurle from Cleveland Clinic on…
My guests for Episode #282 of the podcast are two continuous improvement leaders from Cleveland Clinic: Dr. Lisa…
Reader Question: How Many People & How Much Time for Improvement?
A Lean-thinking physician from Canada asks how many people an organization or department should have in a dedicated…
Measures, Incentives, Heart Attack Mortality, Driving Safety, and Statistical…
In this post, I look at the impact (or lack thereof) of targets, rankings, and incentives, when it comes to safe…
New White Paper: “#Lean for Doctors”
I'm happy to share a link to a white paper that I co-authored for Catalysis (formerly the ThedaCare Center for…
If a Surgeon or Hospital Puts Quantity over Quality, Why Call it a…
I get worked up about labeling a troubled surgical department as "a factory," but there are far more important…
The Heroism of Incremental Care & Incremental Improvement in Medicine &…
Are there parallels between medicine and organizations when we look at the tension between heroism and the…