More on Teaching TQM, TPS, Lean, and Kaizen to Doctors in Japan Part 3 in a series…
In the third and final part of this series, I share more about how Toyota teaches about TPS and TQM... and how they…
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Doctor
How Toyota Teaches a Japanese Hospital’s Doctors About TQM Part 2 in a…
Last week, I wrote about the influence of Total Quality Management (TQM) on Toyota -- in the past and the present,…
Podcast #296 – Dr. Zeev N. Kain on #Lean and Clinical Variation
Joining me for Episode #296 of the podcast is Zeev N. Kain, MD. MBA, FAAP. He is a physician and a Chancellor's…
Of Course Doctors Hate Being “Excluded” From Attempts to Improve
Thanks to those of you who sent me this HBR article:
Doctors Feel Excluded from Health Care Value Efforts
Hear…
#TBT: Podcast Interview with Dr. Greg Jacobson of @KaiNexus from 2011 (New PDF…
It's been just over six years since I joined the team at KaiNexus, serving in various capacities over that time. As…
Podcast #282 – @LisaYerianMD & @NateHurle from Cleveland Clinic on…
My guests for Episode #282 of the podcast are two continuous improvement leaders from Cleveland Clinic: Dr. Lisa…
Reader Question: How Many People & How Much Time for Improvement?
A Lean-thinking physician from Canada asks how many people an organization or department should have in a dedicated…
Measures, Incentives, Heart Attack Mortality, Driving Safety, and Statistical…
In this post, I look at the impact (or lack thereof) of targets, rankings, and incentives, when it comes to safe…
New White Paper: “#Lean for Doctors”
I'm happy to share a link to a white paper that I co-authored for Catalysis (formerly the ThedaCare Center for…
If a Surgeon or Hospital Puts Quantity over Quality, Why Call it a…
I get worked up about labeling a troubled surgical department as "a factory," but there are far more important…
The Heroism of Incremental Care & Incremental Improvement in Medicine &…
Are there parallels between medicine and organizations when we look at the tension between heroism and the…
Podcast #270 – Dr. Paul DeChant & Dr. Diane Shannon on…
My guests for Episode #270 of the podcast are two physicians: Paul DeChant, MD and Diane Shannon, MD. They are…
Does the Size of a Hospital Matter for Quality of Surgery?
This article caught my eye recently:
Doctors usually think bigger hospitals offer better surgery. Turns out,…
A 2:1 Ratio of MD Time on Record Keeping to Patient Care?
This article caught my eye recently: For Every Hour With Patients, Doctors Spend Two Record-Keeping (via Forbes)
Good News: UCSF to Teach #Lean to Residents
I was happy to see this announcement the other day:
UCSF to Train Residents in Lean Management and Process…
This Time, the NEJM Publishes Something Positive About #Lean
You might remember the hubbub (a kerfuffle?) over the NEJM opinion piece written by Dr. Jerome Groopman and Dr.…
Sorta Live Blogging Fox News “Beware! Danger at the Doctor” (Part 1)
Recently, Chris Jerry, a friend in the patient safety movement (pictured, at left) told me that he was going to be…
How Many Exam Rooms Do You Need?
Mark's note: When I first started in healthcare, I worked for a team called ValuMetrix Services, a part of Johnson…