Flashback Friday: The Craziness of “Top Doctor” Lists That…
Back in 2013, I wrote a LinkedIn article (orread on Medium) about how the "Doctors: Best of 2013" list in a San…
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Doctor
Three Doctor’s Appointments, Three Cases of Technology Problems & Some…
Thankfully, I'm relatively healthy. I have occasional doctor visits for a few minor conditions. Some visits go…
More on Teaching TQM, TPS, Lean, and Kaizen to Doctors in Japan Part 3 in a series…
In the third and final part of this series, I share more about how Toyota teaches about TPS and TQM... and how they…
How Toyota Teaches a Japanese Hospital’s Doctors About TQM Part 2 in a…
Last week, I wrote about the influence of Total Quality Management (TQM) on Toyota -- in the past and the present,…
Podcast #296 – Dr. Zeev N. Kain on #Lean and Clinical Variation
Joining me for Episode #296 of the podcast is Zeev N. Kain, MD. MBA, FAAP. He is a physician and a Chancellor's…
Of Course Doctors Hate Being “Excluded” From Attempts to Improve
Thanks to those of you who sent me this HBR article:
Doctors Feel Excluded from Health Care Value Efforts
Hear…
#TBT: Podcast Interview with Dr. Greg Jacobson of @KaiNexus from 2011 (New PDF…
It's been just over six years since I joined the team at KaiNexus, serving in various capacities over that time. As…
Podcast #282 – @LisaYerianMD & @NateHurle from Cleveland Clinic on…
My guests for Episode #282 of the podcast are two continuous improvement leaders from Cleveland Clinic: Dr. Lisa…
Reader Question: How Many People & How Much Time for Improvement?
A Lean-thinking physician from Canada asks how many people an organization or department should have in a dedicated…
Measures, Incentives, Heart Attack Mortality, Driving Safety, and Statistical…
In this post, I look at the impact (or lack thereof) of targets, rankings, and incentives, when it comes to safe…
New White Paper: “#Lean for Doctors”
I'm happy to share a link to a white paper that I co-authored for Catalysis (formerly the ThedaCare Center for…
If a Surgeon or Hospital Puts Quantity over Quality, Why Call it a…
I get worked up about labeling a troubled surgical department as "a factory," but there are far more important…
The Heroism of Incremental Care & Incremental Improvement in Medicine &…
Are there parallels between medicine and organizations when we look at the tension between heroism and the…
Podcast #270 – Dr. Paul DeChant & Dr. Diane Shannon on…
My guests for Episode #270 of the podcast are two physicians: Paul DeChant, MD and Diane Shannon, MD. They are…
Does the Size of a Hospital Matter for Quality of Surgery?
This article caught my eye recently:
Doctors usually think bigger hospitals offer better surgery. Turns out,…
A 2:1 Ratio of MD Time on Record Keeping to Patient Care?
This article caught my eye recently: For Every Hour With Patients, Doctors Spend Two Record-Keeping (via Forbes)
Good News: UCSF to Teach #Lean to Residents
I was happy to see this announcement the other day:
UCSF to Train Residents in Lean Management and Process…
This Time, the NEJM Publishes Something Positive About #Lean
You might remember the hubbub (a kerfuffle?) over the NEJM opinion piece written by Dr. Jerome Groopman and Dr.…