In Memoriam: Ritsuo Shingo, Former Toyota Executive and Lean Teacher
I am saddened to hear of the death of Ritsuo Shingo (1947-2023), as announced by the Shingo Institute. He was the…
Browsing Tag
Mistake-Proofing
Mistake-Proofing: The Gas Station Pump Wouldn’t Let Me Forget My Credit Card…
Chapter 4 in my book The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation is about…
Beyond Discipline: You Can’t Punish Your Way to Perfection
For a long time, it's bothered me that organizations typically react to a mistake with punishment. This is even…
Professor John Grout, A Deep Dive On Mistake Proofing And Lean
My guest for Episode #462 of the Lean Blog Interviews Podcast is Professor John Grout, the…
Mistake Proofing Expert John Grout’s Favorite Mistake and How to Prevent…
This week's episode of the My Favorite Mistake podcast has a guest and a conversation that will be very directly…
How These Credit Card Websites Illustrate Lean Mistake Proofing (or Not)
This is an article that I originally published on LinkedIn back in 2015. Has the error proofing been improved…