Ryan McCormack’s Operational Excellence Mixtape: October 7, 2022 Ryan McCormack Oct 7, 2022 0 Mixtape Thanks as always to Ryan McCormick for this... there's always so much good reading, listening, and viewing!-->!-->!-->…
Retired RAF Pilot Peter Docker, on Leadership From the Jumpseat Mark Graban Jan 25, 2022 0 Interviews Scroll down for how to subscribe, transcript, and more Peter Docker My guest for Episode #437 of!-->!-->!-->!-->!-->!-->!-->!-->!-->!-->!-->…
Operational Excellence Mixtape: January 31, 2020 Ryan McCormack Jan 31, 2020 0 Mixtape Healthcare - Creating Value for Patients It's been more than 10 years since Atul Gawande wrote The!-->!-->!-->!-->!-->!-->!-->!-->…
The One Thing That Almost Messed Up the First Moon Landing 50 Years Ago Mark Graban Jul 21, 2019 0 Blog This past Saturday was, of course, the 50th anniversary of the first moon landing. It still puzzles me why mankind!-->…
Embracing and Helping Surgeons Accept Change — Instead of Blaming &… Mark Graban Jul 10, 2019 3 Audio Here is an article that caught my eye recently, from HBR: "How One Health System Overcame Resistance to a!-->!-->!-->…
How Checklists and the “Andon Cord” Concept Can Help With Webinars Mark Graban Mar 6, 2019 0 Blog For years, Dr. Greg Jacobson and I have used checklists when prepping for and running our various webinars via!-->…
So Who Else Forgot to Pack Socks? Mark Graban Feb 6, 2019 4 Blog Last week, I had the chance to teach and facilitate a Lean education session for a group of health system!-->…
Using a Checklist is Better Than Reprimanding Someone and Saying… Mark Graban Nov 13, 2017 3 Blog I bet the company that services my pool was surprised that I had a checklist-related process improvement suggestion…
What are the “Quick Wins?” Ask the People Doing the Work Mark Graban Apr 17, 2017 11 Blog Last week, I received a few questions from somebody at a hospital system and I thought I'd address one of them…
Podcast #278 – Tom Bouthillet, Lean in Fire Fighting (the Real Kind) and EMS Mark Graban Apr 12, 2017 0 Interviews People often talk about “fire fighting” in a colloquial way. Today, my guest for episode #278 of the podcast is an…
#Throwback Thursday: Wrong House Gets Demolished (And It Happened Again) Mark Graban Mar 24, 2016 4 Blog Today's Throwback Thursday looks back to an article from April 2010: Should Have Posted a "Caution: Don't Knock…
Podcast #246 – Steve Montague, #Lean, Checklists & #PatientSafety Mark Graban Mar 17, 2016 2 Blog Episode #246 is my second episode in recognition of Patient Safety Awareness Week. My guest is Steve!-->!-->!-->!-->!-->…
The Shared Interests & Goals of Lean and the Patient Safety Movement Mark Graban Jan 22, 2016 0 Blog Later today and tomorrow, I'll be attending the annual World Patient Safety, Science & Technology Summit that's…
Throwback Thursday: Be Lean, not L.A.M.E. Mark Graban Jun 25, 2015 0 Blog Today's post is a throwback to an essay that I originally wrote for the excellent book Lean-Led Hospital Design:…
Are Hospitalists Ready to Get Serious About Reducing Waste and Improving Care? Mark Graban Apr 28, 2015 6 Audio I was quoted in two articles that appeared in "Today's Hospitalist": "Discharging Mr. Wood: Time to get…
What I’m Listening To: Atul Gawande, Toyota’s Jeff Miller, Eric Ries Mark Graban Oct 31, 2014 1 Blog I've occasionally had a "What I'm Reading" post, where I share links to articles that I've enjoyed that don't…
Questions That Aren’t Really Questions Mark Graban Oct 30, 2014 17 Blog My Lean mentors often talk about "leading with questions." Kim Barnas and ThedaCare use this approach in different…
The New York Jets Illustrate What Happens When an Losing Organization Tries to… Mark Graban Oct 28, 2014 3 Blog Organizations try to copy each other all the time. It doesn't always work. Manufacturing: A plant manager visits…