Checklists

Last week, I had the chance to teach and facilitate a Lean education session for a group of health system…

I bet the company that services my pool was surprised that I had a checklist-related process improvement suggestion…

People often talk about “fire fighting” in a colloquial way. Today, my guest for episode #278 of the podcast is an…

Today's Throwback Thursday looks back to an article from April 2010: Should Have Posted a "Caution: Don't Knock…

Episode #246 is my second episode in recognition of Patient Safety Awareness Week. My guest is Steve Montague,…

Later today and tomorrow, I'll be attending the annual World Patient Safety, Science & Technology Summit that's…

Today's post is a throwback to an essay that I originally wrote for the excellent book Lean-Led Hospital Design:…

I was quoted in two articles that appeared in "Today's Hospitalist": "Discharging Mr. Wood: Time to get…

I've occasionally had a "What I'm Reading" post, where I share links to articles that I've enjoyed that don't…

My Lean mentors often talk about "leading with questions." Kim Barnas and ThedaCare use this approach in different…

Organizations try to copy each other all the time. It doesn't always work. Manufacturing: A plant manager visits…

For the past few years, Dr. Greg Jacobson and I have worked closely together to create and deliver our continuous…

To close out the year 2013, I once again need to close some browser tabs that are full of things that I was…

Near home in San Antonio, I had a chance to volunteer last Friday, speaking for an hour to a group of high…

MP3 File (run time 48:40) My guests for episode #185 are Karen Dunn Skinner and David Skinner and our topic,…

I flew back safely from Finland on Saturday - or I should say British Airways and American Airlines flew me…

Here's a video interview with Dr. Peter Pronovost, author of the book Safe Patients, Smart Hospitals: How One…