Tag: Checklists
Shigeo Shingo on Learning from Mistakes: Why “Foolproofing” Became Mistake-Proofing
tl;dr: Shigeo Shingo and Norman Bodek understood that humans are fallible, and blaming people does not prevent defects. Mistake-proofing works when it respects people,...
Ryan McCormack’s Operational Excellence Mixtape: October 7, 2022
Thanks as always to Ryan McCormick for this... there's always so much good reading, listening, and viewing shared here by him! Get these directly...
Retired RAF Pilot Peter Docker, on Leadership From the Jumpseat
Scroll down for how to subscribe, transcript, and more
My guest for Episode #437 of the Lean Blog Interviews Podcast is Peter Docker. He is...
Tom Peters on Leading Through the Madness of COVID-19 and Beyond
In this Lean Blog Podcast episode, Tom Peters reflects on leading through the chaos of COVID-19. He shares why people-first leadership, training, kindness, and...
Operational Excellence Mixtape: January 31, 2020
Healthcare - Creating Value for Patients
It's been more than 10 years since Atul Gawande wrote The Checklist Manifesto, showing the world that a simple...
The One Thing That Almost Messed Up the First Moon Landing...
This past Saturday was, of course, the 50th anniversary of the first moon landing. It still puzzles me why mankind hasn't been back on...
Embracing and Helping Surgeons Accept Change — Instead of Blaming &...
Here is an article that caught my eye recently, from HBR:
"How One Health System Overcame Resistance to a Surgical Checklist"
Seeing the word "resistance" always...
How Checklists and Andon Thinking Prevent Webinar Mistakes–and Help Teams Learn
tl;dr: Checklists don't prevent mistakes unless people actually use them, and they work best in cultures where it's safe to speak up. A missed...
Forgetting Socks, Human Error, and Why Better Systems Matter More Than...
tl;dr: Human error is inevitable--even for experienced professionals. Forgetting socks on a work trip is harmless, but similar mistakes in healthcare or organizations can...
Using a Checklist is Better Than Reprimanding Someone and Saying “Don’t...
I bet the company that services my pool was surprised that I had a checklist-related process improvement suggestion for them after a mistake was made instead of being angry and wanting somebody punished or talked to...
Lean Quick Wins: How Asking Frontline Staff Builds Engagement Fast
Last week, I received a few questions from somebody at a hospital system and I thought I'd address one of them here: "Can you suggest any "quick wins" to get staff engaged in a Lean culture?"
Podcast #278 – Tom Bouthillet, Lean in Fire Fighting (the Real...
People often talk about “fire fighting” in a colloquial way. Today, my guest for episode #278 of the podcast is an actual professional fire fighter, Tom Bouthillet, who serves as Fire Captain / Paramedic for the Hilton Head Island Fire Rescue...
