Operational Excellence Mixtape: January 31, 2020
Healthcare - Creating Value for Patients
It's been more than 10 years since Atul Gawande wrote The…
Browsing Tag
Checklists
The One Thing That Almost Messed Up the First Moon Landing 50 Years Ago
This past Saturday was, of course, the 50th anniversary of the first moon landing. It still puzzles me why mankind…
Embracing and Helping Surgeons Accept Change — Instead of Blaming &…
Here is an article that caught my eye recently, from HBR:
"How One Health System Overcame Resistance to a…
How Checklists and the “Andon Cord” Concept Can Help With Webinars
For years, Dr. Greg Jacobson and I have used checklists when prepping for and running our various webinars via…
So Who Else Forgot to Pack Socks?
Last week, I had the chance to teach and facilitate a Lean education session for a group of health system…
Using a Checklist is Better Than Reprimanding Someone and Saying…
I bet the company that services my pool was surprised that I had a checklist-related process improvement suggestion…
What are the “Quick Wins?” Ask the People Doing the Work
Last week, I received a few questions from somebody at a hospital system and I thought I'd address one of them…
Podcast #278 – Tom Bouthillet, Lean in Fire Fighting (the Real Kind) and EMS
People often talk about “fire fighting” in a colloquial way. Today, my guest for episode #278 of the podcast is an…
#Throwback Thursday: Wrong House Gets Demolished (And It Happened Again)
Today's Throwback Thursday looks back to an article from April 2010:
Should Have Posted a "Caution: Don't Knock…
Podcast #246 – Steve Montague, #Lean, Checklists & #PatientSafety
Episode #246 is my second episode in recognition of Patient Safety Awareness Week.
My guest is Steve…
The Shared Interests & Goals of Lean and the Patient Safety Movement
Later today and tomorrow, I'll be attending the annual World Patient Safety, Science & Technology Summit that's…
Throwback Thursday: Be Lean, not L.A.M.E.
Today's post is a throwback to an essay that I originally wrote for the excellent book Lean-Led Hospital Design:…
Are Hospitalists Ready to Get Serious About Reducing Waste and Improving Care?
I was quoted in two articles that appeared in "Today's Hospitalist":
"Discharging Mr. Wood: Time to get…
What I’m Listening To: Atul Gawande, Toyota’s Jeff Miller, Eric Ries
I've occasionally had a "What I'm Reading" post, where I share links to articles that I've enjoyed that don't…
Questions That Aren’t Really Questions
My Lean mentors often talk about "leading with questions." Kim Barnas and ThedaCare use this approach in different…
The New York Jets Illustrate What Happens When an Losing Organization Tries to…
Organizations try to copy each other all the time. It doesn't always work.
Manufacturing: A plant manager visits…
Continuously Improving our KaiNexus Continuous Improvement Webinars
For the past few years, Dr. Greg Jacobson and I have worked closely together to create and deliver our…
What I’m Reading 12/30/13: GM’s CEO, Human Error, Costing, and Really…
To close out the year 2013, I once again need to close some browser tabs that are full of things that I was…