Tag: Checklists

Shigeo Shingo & Norman Bodek on Learning From Mistakes, Including Shingo’s

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I'm currently working on a Mistake Proofing class for Karen Martin and TKMG Academy. Coming soon!! In the process of writing the course and its...

Ryan McCormack’s Operational Excellence Mixtape: October 7, 2022

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Thanks as always to Ryan McCormick for this... there's always so much good reading, listening, and viewing shared here by him! Get these directly...

Retired RAF Pilot Peter Docker, on Leadership From the Jumpseat

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Scroll down for how to subscribe, transcript, and more My guest for Episode #437 of the Lean Blog Interviews Podcast is Peter Docker. He is...

Interview with Tom Peters On Managing During The Madness Of Covid...

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I'm really excited to be speaking to my guest for Episode #382 of the podcast... he is the legendary Tom Peters -- author, speaker, and consultant....

Operational Excellence Mixtape: January 31, 2020

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Healthcare - Creating Value for Patients It's been more than 10 years since Atul Gawande wrote The Checklist Manifesto, showing the world that a simple...

The One Thing That Almost Messed Up the First Moon Landing...

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This past Saturday was, of course, the 50th anniversary of the first moon landing. It still puzzles me why mankind hasn't been back on...

Embracing and Helping Surgeons Accept Change — Instead of Blaming &...

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Here is an article that caught my eye recently, from HBR: "How One Health System Overcame Resistance to a Surgical Checklist" Seeing the word "resistance" always...

How Checklists and the “Andon Cord” Concept Can Help With Webinars

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For years, Dr. Greg Jacobson and I have used checklists when prepping for and running our various webinars via KaiNexus. You can join us...

So Who Else Forgot to Pack Socks?

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Last week, I had the chance to teach and facilitate a Lean education session for a group of health system executives and physician leaders...

Using a Checklist is Better Than Reprimanding Someone and Saying “Don’t...

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I bet the company that services my pool was surprised that I had a checklist-related process improvement suggestion for them after a mistake was made instead of being angry and wanting somebody punished or talked to...

What are the “Quick Wins?” Ask the People Doing the Work

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Last week, I received a few questions from somebody at a hospital system and I thought I'd address one of them here: "Can you suggest any "quick wins" to get staff engaged in a Lean culture?"

Podcast #278 – Tom Bouthillet, Lean in Fire Fighting (the Real...

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People often talk about “fire fighting” in a colloquial way. Today, my guest for episode #278 of the podcast is an actual professional fire fighter, Tom Bouthillet, who serves as Fire Captain / Paramedic for the Hilton Head Island Fire Rescue...