Podcast #318 – Marcus Hammarberg, How Lean & Kanban Saved an Indonesian…
Joining me from Sweden for Episode 318 of the podcast is Marcus Hammarberg, author of the fascinating book …
Browsing Tag
Healthcare
How Toyota Teaches a Japanese Hospital’s Doctors About TQM Part 2 in a…
Last week, I wrote about the influence of Total Quality Management (TQM) on Toyota -- in the past and the present,…
Podcast #317 – Patricia Morrill, “The Perils of Uncoordinated…
My guest for Episode #317 of the podcast is Patricia Morrill, a speaker, trainer, consultant, researcher, and…
Can Lean Improve Spinal Fusion Surgery? Is This the Right Definition or Use of…
Here's a blog post written by three physicians:
Can the auto industry improve spinal fusion surgery?
It's…
Podcast #315 – Bob Maurer, Ph.D. on “Mastering Fear,”…
Why do people fear change? Why are adults afraid of talking about their fears? My guest today is eminently…
A Lean Healthcare Job Interview Process: Thoughts and Reflections
Mark's Note: I asked my firiend Sam Selay to write a blog post on this topic after some private discussions that we…
The One Where I’m Interviewed About Lean in Healthcare (and Also Talk…
Somebody pointed Dominic Rubino to me as somebody who could be a guest on his podcast. His podcast is focused on…
#TBT: The Carrot and the Stick on Steroids
I haven't done a Throwback Thursday in a while, but here's a new one.
I was reminded of an article I wrote for…
Podcast #314 – Skip Steward & Brandon Brown, on TWI & Kata in…
Today I have two guests joining me for Episode #314 of the podcast. They are Skip Steward, the Chief Improvement…
#Lean Shouldn’t be a Reason for Nurses to Strike
A retired labor leader from the automotive industry (who reads this blog) sent me a link to this article:…
A Stomach Bug, the Emergency Room “Gemba,” and Charts, Charts, Charts
Here's a reprieve from posts about my new book Measures of Success: React Less, Lead Better, Improve More. Although…
Podcast #312 – Jeff Hunter on “Patient-Centered Strategy”
Joining me today for Episode #312 of the podcast is Jeff Hunter, author of the excellent book "Patient-Centered…
Telling Dentists or Patients What to Do or Evoking Reasons for Change? Which is…
In this post, I talk about my dental practices "need" to get Lean, my need to floss, and some of the tactics that…
A Tale of Two Dental Visits: Frustrating and Ideal
If a practice aims for "ideal care," how can there be so much waste and waiting one day, followed by a perfect…
“ER wait times down, but only slightly” or ER wait times are virtually…
This article was sent by a friend and blog reader from Winnipeg the other day:
"ER wait times down, but only…
Key #Lean Tweets (and LinkedIn Posts) from @MarkGraban — Early July 2018
Here's the latest installment of "Key Tweets," a (usually) weekly post that presents some of my tweets (or…
A “Pulse Check” – Bonus Material From “Measures of…
Today's post is some material that I wrote for my book Measures of Success but cut due to length. I've modified the…
Podcast #310 – Steve Shortell, The Impact of #Lean on Healthcare Quality
Joining me again for Episode 310 is Stephen M. Shortell Ph.D., MPH, MBA. He is Blue Cross of California…