Podcast #355 — An Engineer, an Architect, and a Nurse on Healthcare…
Isaac Mitchell, Laura Silvoy, and Darrin Judkins
So, an engineer, an architect, and a nurse walk into a…
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Healthcare
A Podcast Talking Lean Healthcare with a Swiss Professor
Normally, I like being the interviewer, but today I'd like to share a podcast where I was the one being…
Podcast #354 — Kim Hollon on the CEO’s Role in Lean and Patient Safety…
Joining me for episode #354 of the podcast is Kim Hollon, the CEO and President of Signature Healthcare, based…
Operational Excellence Mixtape: December 20, 2019
Healthcare - Creating Value for Patients
It's been 20 years since To Err is Human, the seminal…
A Hospital CEO’s Humble Reflections on His Role in Lean and Patient Safety
Kim Hollon is CEO and President at Signature Healthcare. I don't know him well, but I've heard a lot of great…
Operational Excellence Mixtape: December 6, 2019
Healthcare - Creating Value for Patients
Does Lean "work" in hospitals in the US? Sort of,…
Podcast #353 — Quint Studer on Tips for Busy Leaders in Healthcare and…
My guest for Episode #353 of the podcast is somebody whose work I've appreciated for a long time -- Quint…
Operational Excellence Mixtape: November 22, 2019
Healthcare - Creating Value for Patients
Healthcare improvement is often done through QI projects in…
How Does a Loving & Caring Organization Get Accused of Treating People This…
Children's Hospital of Philadelphia (CHOP) is the oldest children's hospitals in the United States. I don't think…
Congrats to Mary Greeley Medical Center for Receiving the Baldrige Award!
Today, I'd like to celebrate my friends at Mary Greeley Medical Center in Iowa for being one of six healthcare…
Podcast #352 — Dr. Fred Southwick, Teaching Quality, Patient Safety &…
Joining me for Episode #352 of the podcast is Frederick Southwick, M.D. He is a Professor of Medicine and is…
A Continuing Culture of Continuous Improvement at UMass Memorial Health
I was really happy to see this recent blog post from my friend Dr. Eric Dickson, the CEO of UMass Memorial Health…
Operational Excellence Mixtape: November 8, 2019
Healthcare - Creating Value for Patients
"Imagine walking into a restaurant and being seated.…
A Fantastic Video About Toyota Helping a Hospital in Brazil
When I was in Brazil recently (read more), one of the presenters at the Lean Six Sigma Conference was Bruno…
Operational Excellence Mixtape: October 25, 2019
Healthcare - Creating Value for Patients
If you set a target without providing a clear path on how …
A Gemba Visit to a Hospital in Brazil: Huddles, Lean Improvement, and More
When I blogged a summary of my recent Brazil trip, I said I'd write more about my visit to a hospital... so here's…
Operational Excellence Mixtape: October 11, 2019
Healthcare - Creating Value for Patients
Transformation and quality improvement is rarely sustained…
Operational Excellence Mixtape: September 27, 2019
Healthcare - Creating Value for Patients
Globally, at least 5 patients die every minute due to unsafe…