A Health System CEO Leads by Example on #Lean & Huddles
Today is one of those days where I think, "Forget what I have to say, read this...."
This being a LinkedIn post…
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Healthcare
Are Hospitals Not Getting Any Closer to Having “Just Cultures?”
For a long time, I've been an advocate for the parallels between Lean and an approach called "Just Culture." See…
Understanding Variation: A BBC Simulation of Hospital Surgical Deaths
I'll be teaching my "Better Metrics" workshop (aka "Measures of Success," ala my book) twice in June:
Cambridge…
Should This Japanese Hospital React to a Dip in Kaizen Submissions? “Small Kaizen”…
Last week, I wrote Part 1 of this piece about TQM and "Small Kaizen" at a Japanese Hospital pharmacy.
The…
#TBT: Happy National Nurses Week – Posts on #Lean and Nursing
This week is National Nurses Week. Nurses are highly skilled and, too often, are underappreciated.
Lean should…
“Small Kaizen” at a Japanese Hospital Pharmacy, Part 1 Building upon a…
I'm overdue in writing more about my last trip to Japan a few months back.
Today, I'll like to share some…
Can You Answer “Yes” to These Three Important Workplace Questions?
I'm often reminded of three challenging questions that are asked by Paul O'Neill, former CEO of Alcoa and former US…
Lessons from Tesla “Schooling” Toyota: Did You Get the Memo? Making…
Tesla CEO Elon Musk has been quoted as saying he will "school Toyota on Lean manufacturing."
OK, let's take…
Quality Improvement Through Obfuscation?
Healthcare is full of terms that obfuscate things. Ironically, use of the word "obfuscate" can be an example of…
Podcast #307 – Andre DeMerchant, “You Can’t Cut Your Way to…
Joining me for Episode #307 of the podcast is my friend Andre DeMerchant, the President of DeMerchant Healthcare…
2018 Lean Healthcare Draft – Mock Draft Projections and Exclusive Fake…
Tonight is the start of the NFL Draft, which almost gets as much coverage nowadays as a Presidential election.…
Podcast #306 – Mark D. Valenti, Motivational Interviewing and Health System…
My guest for Episode #306 is Mark D. Valenti, the manager of training, education, and workflow integration for the…
Leaders & Lean: We Need to Better Support Doctors and Other Providers
When surgeons have no better options than complaining about process problems on LinkedIn, are their leaders and…
Podcast #305 – Respect for People and Continuous Improvement for Healthcare…
I was recently asked to do a recorded video presentation for a medical conference in Turkey. I spoke about the dual…
Notes from Hearing “Sully” Speak: Humility, Leadership, and Safety For…
After I kicked off the Lean Six Sigma World Conference this week, I had the fantastic opportunity to hear the…
Managers Must Help The People They Supervise Otherwise, what's the path to getting…
Last week, a nurse manager downloaded the free first chapter of my book Lean Hospitals and wrote this message in…
#TBT: #Lean & #Baldrige at Mary Greeley Medical Center; Upcoming Webinar on…
I'm really happy to be playing the role of host for this free webinar that's being presented next Friday, March…
The question I’d ask in response to “Why are my employees not…
Over the years, many people have asked me some variation of the question:
"Why are my employees not embracing…