Operational Excellence Mixtape: March 27, 2020
Dear Readers,
Covid-19 has disrupted the world. We have been thrust into a situation where we…
Browsing Tag
Healthcare
Is Your Hospital Punishing or Encouraging People’s Necessary Creativity…
This blog post is a collaboration with a Lean healthcare consulting friend of mine, who heard another unfortunate…
Podcast #361 — Ask Docs Anything on Covid-19 / Coronavirus (Read, Listen, or…
Dr. Mason Mileur and Dr. Greg Jacobson
Episode #361 of the podcast is admittedly not about Lean, but it's an…
One Doctor’s Troubling Experiences in the Emergency Department [Covid-19]
I had a phone conversation yesterday with an emergency medicine physician after her shift at an unnamed hospital…
For Covid-19 Preparedness, Hospitals Need More Than Written Protocols
I've been thinking a lot about hospitals and how they're preparing for the expected tsunami of Covid-19 patients…
Podcast #360 — @LeahBinder of @LeapfrogGroup on Coronavirus Prep &…
Returning for Episode #360 of the podcast is Leah Binder, the president and CEO of Leapfrog Group. We last…
Operational Excellence Mixtape: March 13, 2020
Healthcare - Creating Value for Patients
Running controlled experiments for evaluating interventions…
The Misleading Use of “YTD” Numbers to Evaluate Performance
In my travels, I see many organizations using Year-to-Date (YTD) numbers to evaluate performance. Some of it is in…
Podcast #359 — Alfred Angerer on Lean Healthcare in Switzerland
My guest for Episode #359 of the podcast is Prof. Dr. Alfred Angerer, joining me from Switzerland to talk…
Operational Excellence Mixtape: February 28, 2020
Healthcare - Creating Value for Patients
Developing a culture of patient safety requires the ability…
A Throwback to Another #ThrowbackThursday: Yet Again, the Wrong House Was…
I can't believe that I'm once again writing about this. But, I saw in the news that ANOTHER house was mistakenly…
What Didn’t Happen After This Preventable (and Potentially-Fatal) Medication…
Here is a story that was sent to me by a blog reader, who needs to remain anonymous. I know the blog reader fairly…
Operational Excellence Mixtape: February 14, 2020
Healthcare - Creating Value for Patients
"We have a good people in a bad system". Here's an …
Podcast #358 — Steve Spear on Evolving our Knowledge and Learning on #Lean
Returning to the podcast for Episode #358 is Steve Spear, a senior lecturer at MIT and author of the book The…
My Blog Post for Catalysis on Going “Beyond Emojis” with Process…
Thanks to Sara Thompson and Catalysis Inc. for asking me to write a blog post for them. If we can go "Beyond…
Podcast #357 — Dr. Michael Conroy on Lean as a Chief Medical Officer
Joining me today for episode #357 is Michael Conroy, M.D., the Chief Medical Officer of Sutter Medical Group…
Operational Excellence Mixtape: January 31, 2020
Healthcare - Creating Value for Patients
It's been more than 10 years since Atul Gawande wrote The…
Sharing Lean Six Sigma Journal Articles on Healthcare Improvement from Ireland
I was honored to be asked to participate in a supplement that was published by the journal The International…