Operational Excellence Mixtape: October 11, 2019
Healthcare - Creating Value for Patients
Transformation and quality improvement is rarely sustained…
Browsing Tag
Healthcare
Operational Excellence Mixtape: September 27, 2019
Healthcare - Creating Value for Patients
Globally, at least 5 patients die every minute due to unsafe…
When Problems are Hidden in Kudos: From Celebrations to Root Cause Countermeasures
I want to give credit to my friend and colleague Tony Milian for the idea that prompted this blog post. Tony and I…
Podcast #348 — Cinnamon Dixon, Tiered Huddles at Cleveland Clinic
Our guest today for Episode 348 is Cinnamon Dixon, Director Of Continuous Improvement at Cleveland Clinic. I…
Operational Excellence Mixtape: September 13, 2019
Healthcare - Creating Value for Patients
Canadian healthcare policy limits true innovation by…
An Example of Quick PDSA Study & Adjust on ESPN’s MNF?
Last night was the first night of Monday Night Football (MNF) on ESPN. I didn't tune in until the last five…
Podcast #347 — Brad Parsons, Hospital CEO & Co-Author of…
Our guest today for Episode 347 is Brad Parsons, the CEO of NEA Baptist, in Jonesboro, Arkansas. NEA Baptist…
What This Hospital President Said About Lean, Respecting Staff, and Just Culture
This article made me smile the other day -- especially the comments about Lean, front-line staff, and systems:
…
Deming’s Old (Timeless) Teachings are Still Relevant for Healthcare Today
Here's an article that was co-authored by Maureen Bisognano and two other current or former staffers of the…
General Jim Mattis on Leadership, Mistakes, and Defining Problems
General Jim Mattis has been making the rounds to talk about his new book that is out today: Call Sign Chaos:…
Operational Excellence Mixtape: August 30, 2019
Healthcare - Creating Value for Patients
The last place I want to receive care is the hospital. …
Podcast #346 — Mark Ryan, Transformation, Kaizen, and Management at…
Joining me for Episode 346 of the podcast is Mark Ryan, a Transformation Coach and Lean Six Sigma Black Belt…
Do Operating Rooms Need More Warning Signs to Prevent So-Called “Never…
Medical errors are not a laughing matter. Harm (or death) resulting from preventable process problems are far more…
Operational Excellence Mixtape: August 16, 2019
Healthcare - Creating Value for Patients
An experienced doctor in Toronto caused harm, operated…
Episode #5 of the “Lean Whiskey” Podcast (With Guest Host Paul…
Mark Graban and Paul Critchley
Hi, it's episode 5 of our "Lean Whiskey" podcast where we mostly talk about Lean…
Operational Excellence Mixtape: August 2, 2019
Healthcare - Creating Value for Patients
In 2008, I worked at a hospital when, during an Executive…
Operational Excellence Mixtape: Best of 2019 – Mixtape A-Side
Hi All - Summer in Manitoba requires part-time work, as the precious weeks of glorious weather need to…
Episode #4 of the “Lean Whiskey” Podcast: Nikka, Performance Reviews,…
Mark and Jamie
After the last episode that had the first guest host (Chris Burnham), I'm once again joined by…