Respect for People as a Competitive Advantage in Major League Baseball Mark Graban Jun 24, 2020 1 Blog "Respect for people" is, of course, a core tenet of Lean and the Toyota Production System. It's an important idea!-->…
It’s Hard to Ask Leaders to Change the System in Which They’ve Risen… Mark Graban Jan 14, 2020 2 Blog The other day, I stumbled across an old article that I remember, as it was published in the Wall Street Journal in!-->…
General Jim Mattis on Leadership, Mistakes, and Defining Problems Mark Graban Sep 3, 2019 3 Audio General Jim Mattis has been making the rounds to talk about his new book that is out today: Call Sign Chaos:!-->…
A New “Measures of Success” Giveaway; Workshops & 3 Takeaways… Mark Graban Feb 12, 2019 2 Blog First, an announcement... you can enter to win one of three eBook copies of Measures of Success: React Less, Lead!-->…
Humble Leaders are the Best, Says Lean and now the WSJ Mark Graban Oct 17, 2018 2 Blog This article from the WSJ caught my eye last week (might be behind their paywall): The Best Bosses Are Humble…
GE Gets a Lean CEO — From the Outside Mark Graban Oct 7, 2018 0 Blog Jet lag, even well managed and planned for, meant I was awake early on a Sunday morning. Over breakfast, I read…
How to Go From Analytical Wonk to “Process Improvement” Coach In… Mark Graban Apr 16, 2018 0 Blog As you might know, I have always enjoyed baseball and like blogging about ideas and statistics that come from the…
The WSJ Overgeneralizes about The “Japanese Model,” Not All Companies… Mark Graban Feb 8, 2018 5 Blog Not all Japanese companies are the same. "Lean isn't easy" if you're a Japanese company. Toyota has created…
The Response to the Hawaii False Alarm Can’t End With Firing Someone This… Mark Graban Jan 14, 2018 14 Blog Saturday, you might have seen the news about a "false alarm" push alert that was sent to many iPhones and other…
Does Being Giddy With Knowledge About Wine or Lean Cause Problems? Mark Graban Aug 14, 2017 11 Audio Hear Mark read the post (subscribe to the podcast): I enjoy "gemba visits" (of sorts) to wineries and vacations…
Is This a 5S Problem or a Broader Healthcare Leadership and Culture Problem? … Mark Graban Jul 11, 2017 0 Blog A few of you sent me this sad article from the Wall St. Journal: "'People Are Dying Here': Federal Hospitals…
Easier, Better, Faster, Cheaper… What’s Missing There? Mark Graban May 24, 2017 4 Audio What if "easier" is less safe? Great question. It begs the question of why Safer isn't first in Shingo's list? Is…
What Reduced this E.D.’s Waiting Times? Sexy Technology or Process Change? Mark Graban Mar 30, 2017 2 Blog This article in The Wall Street Journal caught my eye the other day: "Can Tech Speed Up Emergency Room Care?" But,…
Learning & Emulating Without Copying Blindly from Duke Hoops, Toyota, or… Mark Graban Mar 6, 2017 4 Audio While I'm writing here about Northwestern men's basketball learning from Duke (without copying everything), the…
Like Lean: An NFL Head Coach Gets Out of His Office, Listens, Learns Mark Graban Oct 15, 2015 0 Blog ...this WSJ article caught my attention: "The Coach Who Won't Leave the Locker Room." The sub headline is "Why…
When Warnings Aren’t Given or Heeded, People Die: Planes, Ice Cream &… Mark Graban Aug 12, 2015 5 Audio In healthcare, it's a well-known problem that people often don't speak up to point out risks or to report near…
Helpful Visuals for an International Flight, a Hospital, or a Dentist Mark Graban Jun 29, 2015 6 Audio My wife and I are getting ready to leave tomorrow night for a two week vacation, so it jogged my memory about this…
U.S. Hospitals Have the Best E.R. Care for Kids, But Aren’t Prepared For… Mark Graban May 18, 2015 5 Audio There's been a back and forth of views about the state of pediatric emergency medicine recently in the Wall St…