General Jim Mattis on Leadership, Mistakes, and Defining Problems
General Jim Mattis has been making the rounds to talk about his new book that is out today: Call Sign Chaos:…
Browsing Tag
WSJ
A New “Measures of Success” Giveaway; Workshops & 3 Takeaways…
First, an announcement... you can enter to win one of three eBook copies of Measures of Success: React Less, Lead…
Humble Leaders are the Best, Says Lean and now the WSJ
This article from the WSJ caught my eye last week (might be behind their paywall):
The Best Bosses Are Humble…
GE Gets a Lean CEO — From the Outside
Jet lag, even well managed and planned for, meant I was awake early on a Sunday morning. Over breakfast, I read…
How to Go From Analytical Wonk to “Process Improvement” Coach In…
As you might know, I have always enjoyed baseball and like blogging about ideas and statistics that come from the…
The WSJ Overgeneralizes about The “Japanese Model,” Not All Companies…
Not all Japanese companies are the same. "Lean isn't easy" if you're a Japanese company. Toyota has created…
The Response to the Hawaii False Alarm Can’t End With Firing Someone This…
Saturday, you might have seen the news about a "false alarm" push alert that was sent to many iPhones and other…
Does Being Giddy With Knowledge About Wine or Lean Cause Problems?
Hear Mark read the post (subscribe to the podcast):
I enjoy "gemba visits" (of sorts) to wineries and vacations…
Is This a 5S Problem or a Broader Healthcare Leadership and Culture Problem? …
A few of you sent me this sad article from the Wall St. Journal:
"'People Are Dying Here': Federal Hospitals…
Easier, Better, Faster, Cheaper… What’s Missing There?
What if "easier" is less safe? Great question. It begs the question of why Safer isn't first in Shingo's list? Is…
What Reduced this E.D.’s Waiting Times? Sexy Technology or Process Change?
This article in The Wall Street Journal caught my eye the other day: "Can Tech Speed Up Emergency Room Care?" But,…
Learning & Emulating Without Copying Blindly from Duke Hoops, Toyota, or…
While I'm writing here about Northwestern men's basketball learning from Duke (without copying everything), the…
Like Lean: An NFL Head Coach Gets Out of His Office, Listens, Learns
...this WSJ article caught my attention: "The Coach Who Won't Leave the Locker Room." The sub headline is "Why…
When Warnings Aren’t Given or Heeded, People Die: Planes, Ice Cream &…
In healthcare, it's a well-known problem that people often don't speak up to point out risks or to report near…
Helpful Visuals for an International Flight, a Hospital, or a Dentist
My wife and I are getting ready to leave tomorrow night for a two week vacation, so it jogged my memory about this…
U.S. Hospitals Have the Best E.R. Care for Kids, But Aren’t Prepared For…
There's been a back and forth of views about the state of pediatric emergency medicine recently in the Wall St…
Stuff I’m Reading March 2015: Womack, Sweatshops, Hospitals, and Surveys
As often happens, I have too many open browser tabs full of articles that I was going to potentially blog about.…
The Patriots, Coach Belichick, Aspects of Lean Thinking, and Dr. Deming
Earlier this month, for the College Football Playoff championship game, I wrote about "Lessons from the Football…