Tag: KaiNexus

Free Webinar Recording: How to Coach for Creativity & Service Excellence

Free Webinar Recording: How to Coach for Creativity & Service Excellence

I'm happy to be playing the role of host for a free webinar being held next Tuesday, March 28... presented by Karyn Ross, co-author of the Shingo Award-winning book The Toyota Way to Service Excellence. Her webinar is titled: "How to Coach for Creativity & Service Excellence"

A Webinar on Thursday, #PracticingLean Summary & #Kaizen Thoughts

A Webinar on Thursday, #PracticingLean Summary & #Kaizen Thoughts

This post will point you to a few things you might be interested in: a free webinar this Thursday, some thoughts on Kaizen and "low-hanging fruit," and a summary of the book Practicing Lean.

By February 20, 2017 0 Comments Read More →
Join Us For Another “Ask Us Anything” Broadcast on Tuesday

Join Us For Another “Ask Us Anything” Broadcast on Tuesday

Dr. Greg Jacobson and I have been co-hosting a live video broadcast called “Ask Us Anything” for a while. We take questions that have been submitted by our KaiNexus community and spend about 30 minutes answering them and discussing.

By February 13, 2017 0 Comments Read More →
You Don’t Build a Culture of Continuous Improvement by Waiting Until Your Culture is Totally Ready for Continuous Improvement

You Don’t Build a Culture of Continuous Improvement by Waiting Until Your Culture is Totally Ready for Continuous Improvement

When I talk to organizations about Kaizen, or continuous improvement, there's far too much self-defeating talk, where people say things like: "We're not going to try this Kaizen process because our culture isn't ready yet."

By January 19, 2017 1 Comments Read More →
Better Metrics & “Understanding Variation” – An Important Topic for Healthcare

Better Metrics & “Understanding Variation” – An Important Topic for Healthcare

My favorite book, as I've written about before, is not a "Lean book" -- it's Understanding Variation: The Key to Managing Chaos by Donald J. Wheeler, PhD. It might look like a book about statistics...

By January 9, 2017 3 Comments Read More →
Free Webinar: How to Improve End-of-Year Improvement Reporting

Free Webinar: How to Improve End-of-Year Improvement Reporting

Update: See the bottom of the post for the webinar recording.

I get to talk with many people who are leading improvement efforts in different health systems (and, sometimes, in different industries).

Within our KaiNexus team and ecosystem, our VP of Sales, Jeff Roussel, gets to talk to even more people in many different industries. He hears the “voice of the customer” and the “voice of the prospect” and he hears a lot about how this is a busy and stressful time of year for continuous improvement specialists or business leaders who get asked “What was the impact of your improvement efforts in the past year?”

By December 13, 2016 0 Comments Read More →
#TBT: Part 2, A Year of KaiNexus Webinars, July through December, Lean, Change, Continuous Improvement

#TBT: Part 2, A Year of KaiNexus Webinars, July through December, Lean, Change, Continuous Improvement

By December 8, 2016 0 Comments Read More →
#TBT: A Year of @KaiNexus Webinars, January through June, on Various #Lean Topics

#TBT: A Year of @KaiNexus Webinars, January through June, on Various #Lean Topics

One of the things I do for KaiNexus is produce and host our monthly free webinar series. You can view all of the recordings from the past few years via our on-demand library.

They are also available via YouTube and this playlist.

By December 1, 2016 1 Comments Read More →
Free Webinar: How a Hospital Spreads Continuous Improvement with @KaiNexus

Free Webinar: How a Hospital Spreads Continuous Improvement with @KaiNexus

On Wednesday at 1 pm ET, I hosted another free webinar in our KaiNexus Webinar series.

The presenter was Tania Lyon, Director, Organizational Performance Improvement at St. Clair Hospital in Pennsylvania.

By November 29, 2016 1 Comments Read More →
What We @KaiNexus (and Our Customers) Believe About People & Improvement

What We @KaiNexus (and Our Customers) Believe About People & Improvement

We’ve been having a great time at the KaiNexus User Conference. Check out key moments and tweets at the hashtag #KaiNexusUC16 on Twitter.

To kick off the event, we shared a video that features KaiNexus team members sharing what we believe about people, organizations, and continuous improvement:

By November 4, 2016 0 Comments Read More →
Practicing What We Preach at KaiNexus, Learning & Sharing

Practicing What We Preach at KaiNexus, Learning & Sharing

This week is our 2nd annual KaiNexus User Conference, in Austin… with customers and those who are about to become customers joining us for 1.5 or 2.5 days of sharing, learning, and fun.

If Austin’s expression is “Keep Austin Weird,” maybe we can “Keep Improvement Weird?” I should make t-shirts.

By October 31, 2016 0 Comments Read More →
Celebrating & Sharing Continuous Improvement at Mary Greeley Medical Center

Celebrating & Sharing Continuous Improvement at Mary Greeley Medical Center

I really enjoyed spending the last two days at Mary Greeley Medical Center in Ames, Iowa the last two days.

On Tuesday, there was event planned by MGMC and the Iowa Lean Consortium based on the “Kaizen Live!” site visits that Joe Swartz and I organized the past two years at Franciscan Health.

By October 27, 2016 1 Comments Read More →
Invitation: Change Management Workshop in Austin November 2 (and our KaiNexus User Conference)

Invitation: Change Management Workshop in Austin November 2 (and our KaiNexus User Conference)

On behalf of the team at KaiNexus, I’d like to open up an invitation to join us and some of our customers in Austin this November.

I’m facilitating the fun and innovative “ExperienceChange” workshop that I’ve mentioned here on the blog before. It’s a hands-on way to learn and practice valuable change management skills that will help you in your Lean transformation, planning for Kaizen Events, or other major initiatives.

By September 20, 2016 0 Comments Read More →
A Webinar on Lean, PMOs, and Innovation

A Webinar on Lean, PMOs, and Innovation

Reminder — As I blogged about before, I’m doing a webinar on Thursday, sponsored by Cardinal Health, on Lean and healthcare supply chains. Register here.

Later today, I’m playing the role of host for a KaiNexus webinar that’s going to be presented by one of our customers – Erin Edwards, continuous improvement manager from Four Seasons Produce.

By September 20, 2016 0 Comments Read More →
The City of Denton’s Lean Journey & Upcoming Webinar

The City of Denton’s Lean Journey & Upcoming Webinar

I’ve gotten to know to know Harry Kenworthy (pictured at left) over the past few years after meeting at a conference (the Northeast L.E.A.N. conference, I believe). The next Northeast L.E.A.N. Conference is October 4 and 5. It’s a great event and it’s too bad I can’t make it this year. I love the folks at GBMP, even though Lean is not an acronym :-)

By September 6, 2016 2 Comments Read More →
Podcast #261 – Jamie Flinchbaugh, Talking About Lean

Podcast #261 – Jamie Flinchbaugh, Talking About Lean

Joining me for Episode #261 is an old friend and trusted mentor, Jamie Flinchbaugh. Among other things, he’s the co-author of the book The Hitchhiker’s Guide to Lean. He writes for a number of publications, has his own blog, and was previously a guest blogger here on LeanBlog.org. He’s a speaker, investor (including in KaiNexus), and a great guy.

By August 30, 2016 0 Comments Read More →
Why You Shouldn’t Rely on Sticky Notes to Sell Cars or Improve Processes

Why You Shouldn’t Rely on Sticky Notes to Sell Cars or Improve Processes

As I occasionally do, I’ve written blog post for KaiNexus:

For the Want of a System Better Than a Sticky Note, a Car Sale Was Lost

I hope you’ll enjoy the post… not just me complaining about a car dealer (it was their loss, quite literally). But, I think you’ll appreciate the parallels to process improvement.

By August 18, 2016 0 Comments Read More →
Podcast #257 – Tania Lyon, #Lean at St. Clair Hospital & @KaiNexus

Podcast #257 – Tania Lyon, #Lean at St. Clair Hospital & @KaiNexus

My guest for episode #257 is somebody I’ve known for a while in the Lean healthcare community, Tania Lyon. She’s the Director of Organizational Performance Improvement at St. Clair Hospital in Pittsburgh. She has a PhD in sociology (like Jeff Liker, author of the Toyota Way book series) and she initially got involved with Lean through PRHI, a common connection to previous podcast guests Paul O’Neill and Naida Grunden.