Albert Einstein — the mind who redefined physics — once called something he did “the biggest blunder of my life.” When he completed his general theory of relativity, the math pointed to something extraordinary: the universe should be expanding. But…
TL;DR: New Coke failed not because of execution, but because leaders misread data and misunderstood customer loyalty. Forty years later, it remains a powerful lesson in leadership humility, learning from mistakes, and improving systems instead of reacting to noise. Just…
I believe in sharing mistakes to learn. Like everyone else, I’m far from perfect, and mistakes are part of my journey. Here’s a recent mistake I made that you might learn from, especially if you’re planning to visit Germany (or…
I’m thrilled to be back in Japan for the first time in five years. Today is the start of Katie Anderson’s Japan Study Trip (learn more about joining her in May 2025). It’s great to be here for another week…
