How Does a Loving & Caring Organization Get Accused of Treating People This… Mark Graban Nov 21, 2019 0 Blog Children's Hospital of Philadelphia (CHOP) is the oldest children's hospitals in the United States. I don't think!-->…
Podcast #350 — Tim Turner – Building Lexus, Leaving Toyota, and… Mark Graban Nov 4, 2019 0 Interviews My guest today is Tim Turner, who joined us previously in 2010 for episode #90. Tim was the lead author for a!-->!-->!-->…
A Brief Summary of My First Trip to Brazil: Beef, Emojis, Buses, Lean, and More Mark Graban Oct 15, 2019 2 Blog I got back Sunday morning from my first trip to Brazil. I had a great time last week as a guest of a company!-->…
A Podcast Preview of Paul Wainwright’s Webinar on “Positive… Mark Graban Oct 7, 2019 0 Audio On October 15th, I hosted the latest in our KaiNexus Continuous Improvement Webinar series. I'm really happy!-->!-->!-->…
Jess Orr on What She Learned by Leaving Toyota Mark Graban Oct 2, 2019 5 Audio Last week was our fifth annual KaiNexus User Conference (or "KaiNexicon" as we now call it). One of our keynote!-->!-->!-->…
The “Smart Loves Problems” TV Ad — But What Does Fear Do to… Mark Graban Sep 18, 2019 0 Blog This ad caught my attention while watching a little bit of Monday Night Football this week. It's an IBM ad!-->!-->!-->…
When Having a Process Improvement Idea Means You’re Weak? Mark Graban May 31, 2019 7 Audio I guess I'm wired for improvement. Or, it's just become a habit. Or, it's both. I celebrate moments when I can!-->!-->!-->…
A Hospital CEO Who Wants Other CEOs to “Give a Damn” About Their… Mark Graban May 1, 2019 3 Audio Here's an interesting column from Becker's Hospital Review, written by Michael Dowling, President and CEO,!-->…
The CEO Leading the Culture Change at ZSFGH Mark Graban Apr 16, 2019 4 Blog Yesterday, I blogged about a CNO who was changing the culture at a hospital away from blaming individual nurses!-->…
Webinar Preview (and Recording): Pursuing Zero Harm as a Driver of Lean in Any… Mark Graban Feb 18, 2019 0 Blog I'm very happy that my friend and long-time colleague Meghan Scanlon, a Principal with the firm Value Capture,!-->…
Podcast #331 – Dr. Eric Dickson, a CEO’s Perspective on Lean and… Mark Graban Feb 4, 2019 0 Interviews My guest today for Episode #331 is Eric W. Dickson, MD, MHCM, FACEP, a Professor of Emergency Medicine at!-->!-->!-->…
Podcast #330 – Christoph Roser, His Grand Tour of Japanese Automakers Mark Graban Jan 29, 2019 0 Interviews Joining me today for Episode #330 of the podcast is Christoph Roser, a professor of production management!-->!-->!-->!-->!-->…
Podcast #329 – Mike Eisenberg, The Film “To Err is Human” and… Mark Graban Jan 21, 2019 0 Interviews Joining me today for Episode #329 of the podcast is Mike Eisenberg, the director, editor, and producer of the!-->!-->!-->…
“We Have Gotten Too Far From our People and the Core Processes They Perform… Value Capture Jan 17, 2019 1 Blog Mark's Note: Today's post is written by Ken Segel, the managing director of Value Capture, LLC. This is the first!-->…
Podcast #328 – Bette Gardner and Jeff Heil, Friday Night at the ER Mark Graban Jan 15, 2019 0 Interviews My guests for Episode #328 are Bette Gardner and Jeff Heil, of the company Breakthrough Learning. Bette is the!-->!-->!-->…
Toyota as a “People Development Company” Mark Graban Jan 14, 2019 29 Audio When I had the chance to go back to Japan last October with Honsha, there was a big focus on what the former!-->…
Lessons from Brett Favre on Permission and Innovation Mark Graban Jan 11, 2019 11 Blog It's a big week for American football. Monday was the College Football Playoff championship game. Alabama, led by!-->…
Webinar Recording: Creating a Culture of Continuous Improvement And thoughts from… Mark Graban Nov 16, 2018 0 Blog I'm happy to be hosting, via KaiNexus, another free webinar. Click the link below to register: How One Community…