Part 2: 20 Years Ago at GM, the Quality Death Spiral Continues… With More…
Recently, I blogged about a quality catastrophe that I lived through at GM just over 20 years ago, at the…
Browsing Tag
Culture
Leaders & Lean: We Need to Better Support Doctors and Other Providers
When surgeons have no better options than complaining about process problems on LinkedIn, are their leaders and…
Notes from Hearing “Sully” Speak: Humility, Leadership, and Safety For…
After I kicked off the Lean Six Sigma World Conference this week, I had the fantastic opportunity to hear the…
Podcast #303 – Craig Deao, Effectively Engaging Employees… and…
Joining me for Episode #303 is Craig Deao, a senior leader with Studer Group.
Today, we're talking about his…
Managers Must Help The People They Supervise Otherwise, what's the path to getting…
Last week, a nurse manager downloaded the free first chapter of my book Lean Hospitals and wrote this message in…
Lessons from the NUMMI 10th Anniversary Book Published in 1994 "Lean" does not…
I did manage to buy a book that was published by NUMMI to celebrate their 10th anniversary. "10 Years of Quality…
What’s Going on at Tesla? Is @ElonMusk Following up on Employee Injuries? …
There's a lot to admire about Elon Musk. I admire his risk taking and his entrepreneurial spirit. I use PayPal a…
Podcast #297 – JJ Villarreal, Ed.D. (@villarreal_jj), #Lean in Public…
My guest for Episode #297 is John (JJ) Villareal, Ed.D., the superintendent of the Rockwall I.S.D. here in the…
Podcast #294 – Clay Linkous, Studer Group Principles & #Lean
Joining me for episode #294 is Clay Linkous, an account leader and speaker with Studer Group. He is an accomplished…
Lean, Leadership, and Employee Engagement at Whirlpool
I recently read this article on the IndustryWeek website:
Whirlpool's Green Takes Aim at World Class…
Adventures in #Lean Healthcare Hiring, Part 2 Healthcare experience required...…
I recently blogged about a healthcare improvement job posting that had me scratching my head when the interviewing…
Has the #Lean Movement Failed to Learn from Dr. #Deming’s Mistake?
One book about the late, great W. Edwards Deming that's been on my shelf for a while is The Deming Management…
#TBT: Idea-Driven Organizations are Still a Great Idea
Today, we're looking back at a podcast that I did back in 2015 with Alan G. Robinson, PhD, co-author of many…
Do you need to make it mandatory to participate in continuous improvement?
Every month or two, Greg Jacobson, MD and I have an "Ask Us Anything" video discussion with questions submitted by…
Is it a “Lean Transformation” or a “Lean Metamorphosis? Does the…
Another in the series of "do words matter?" posts... do phrases like "Lean Transformation" resonate as much as…
Not All Improvement Ideas Require “Projects” It's Not All About Cost…
In this post, I share some thoughts and build upon one of the presentations at last week's Lean Healthcare…
Upcoming John Toussaint Webinar: Five Changes Great Healthcare Leaders Make to…
How big is the opportunity for improvement in healthcare? As Dr. Toussaint's hand gesture, above, indicates...…
Why and How This Pizza Restaurant Owner Engages People Through Kaizen "Kaizen"…
A culture of continuous improvement is really powerful - in a pizza restaurant or any type of workplace. It engages…