How Does a Loving & Caring Organization Get Accused of Treating People This…
Children's Hospital of Philadelphia (CHOP) is the oldest children's hospitals in the United States. I don't think…
Browsing Tag
Culture
Podcast #350 — Tim Turner – Building Lexus, Leaving Toyota, and…
My guest today is Tim Turner, who joined us previously in 2010 for episode #90. Tim was the lead author for a…
A Brief Summary of My First Trip to Brazil: Beef, Emojis, Buses, Lean, and More
I got back Sunday morning from my first trip to Brazil. I had a great time last week as a guest of a company…
A Podcast Preview of Paul Wainwright’s Webinar on “Positive…
On October 15th, I hosted the latest in our KaiNexus Continuous Improvement Webinar series.
I'm really happy…
Jess Orr on What She Learned by Leaving Toyota
Last week was our fifth annual KaiNexus User Conference (or "KaiNexicon" as we now call it).
One of our keynote…
The “Smart Loves Problems” TV Ad — But What Does Fear Do to…
This ad caught my attention while watching a little bit of Monday Night Football this week.
It's an IBM ad…
When Having a Process Improvement Idea Means You’re Weak?
I guess I'm wired for improvement. Or, it's just become a habit. Or, it's both.
I celebrate moments when I can…
A Hospital CEO Who Wants Other CEOs to “Give a Damn” About Their…
Here's an interesting column from Becker's Hospital Review, written by Michael Dowling, President and CEO,…
The CEO Leading the Culture Change at ZSFGH
Yesterday, I blogged about a CNO who was changing the culture at a hospital away from blaming individual nurses…
Webinar Preview (and Recording): Pursuing Zero Harm as a Driver of Lean in Any…
I'm very happy that my friend and long-time colleague Meghan Scanlon, a Principal with the firm Value Capture,…
Podcast #331 – Dr. Eric Dickson, a CEO’s Perspective on Lean and…
My guest today for Episode #331 is Eric W. Dickson, MD, MHCM, FACEP, a Professor of Emergency Medicine at…
Podcast #330 – Christoph Roser, His Grand Tour of Japanese Automakers
Joining me today for Episode #330 of the podcast is Christoph Roser, a professor of production management…
Podcast #329 – Mike Eisenberg, The Film “To Err is Human” and…
Joining me today for Episode #329 of the podcast is Mike Eisenberg, the director, editor, and producer of the…
“We Have Gotten Too Far From our People and the Core Processes They Perform…
Mark's Note: Today's post is written by Ken Segel, the managing director of Value Capture, LLC. This is the first…
Podcast #328 – Bette Gardner and Jeff Heil, Friday Night at the ER
My guests for Episode #328 are Bette Gardner and Jeff Heil, of the company Breakthrough Learning. Bette is the…
Toyota as a “People Development Company”
When I had the chance to go back to Japan last October with Honsha, there was a big focus on what the former…
Lessons from Brett Favre on Permission and Innovation
It's a big week for American football. Monday was the College Football Playoff championship game. Alabama, led by…
Webinar Recording: Creating a Culture of Continuous Improvement And thoughts from…
I'm happy to be hosting, via KaiNexus, another free webinar. Click the link below to register:
How One Community…