Ben Bensaou: From Lean Production to “Built to Innovate”
Scroll down for how to subscribe, transcript, and more
My guest for Episode #434 of the Lean…
Browsing Tag
Culture
The Power of Process: Interview With Matt Zayko and Eric Ethington
Scroll down for how to subscribe, transcript, and more
My guests for Episode #430 of the Lean…
John Chacon on Continuous Improvement and the Dangers of Paying People to Think
Scroll down for how to subscribe, transcript, and more
My guest for Episode #429 of the Lean…
The Return of “Ted Lasso” and the End of “Tyrannical”…
I absolutely loved the first season of the show "Ted Lasso" (available streaming through Apple TV+).
If you're…
When the CEO is Leading the Health System Transformation, Great Things Can Happen
You might not be a regular listener of the Habitual Excellence podcast, presented by Value Capture (and hosted by…
Three Interviews with KaiNexus Customers on Their Continuous Improvement Journeys
I recently had the opportunity to interview people from three different organizations that are KaiNexus customers,…
A Surgical Mistake and the Pressure to Lie and Cover It Up — Why Do Wrong…
I don't post every episode of the My Favorite Mistake podcast here, but my latest episode (#70) will have a strong…
The “Founding Mothers” of the “Women in Lean”
Scroll down for info, transcript, how to subscribe, and more
My guests for Episode #411 are the…
Creating a Culture of Learning From Mistakes at The Raymond Corporation
You might remember this Lean Blog Interviews podcast episode that I did last year with Keith Ingels from The…
Operational Excellence Mixtape: Best of 2020
Thanks as always to Ryan McCormick for this... there's always so much good reading, listening, and viewing…
Can Questions About Patient Safety Feel Psychologically Unsafe?
I think that working to reduce patient harm (to improve patient safety) is one of the most important (and most…
Podcast #356 — Amy C. Edmondson on Psychological Safety and “The…
My guest for episode #356 of the podcast is Amy C. Edmondson, PhD, the Novartis Professor of Leadership and…
The Path to Patient Safety in Japan (or Elsewhere): Reporting Problems, Solving…
As I blogged about this morning, don't forget that you can get a FREE Kindle copy of Practicing Lean today…
When Doctors and Nurses are Afraid to Speak Up About Patient Safety Problems
The theme for the next couple of days on the blog is patient safety and the idea of "psychological safety" for…
It’s Hard to Ask Leaders to Change the System in Which They’ve Risen…
The other day, I stumbled across an old article that I remember, as it was published in the Wall Street Journal in…
From Japan: “We were not always a Kaizen company” — Surprising?
Here is something brief that I posted on LinkedIn while I was in Japan recently, but I also wanted to share it…
A Hospital CEO’s Humble Reflections on His Role in Lean and Patient Safety
Kim Hollon is CEO and President at Signature Healthcare. I don't know him well, but I've heard a lot of great…
How Does a Loving & Caring Organization Get Accused of Treating People This…
Children's Hospital of Philadelphia (CHOP) is the oldest children's hospitals in the United States. I don't think…