Blaming “Human Error” Isn’t an Excuse for Wasting 500 Doses of… Mark Graban Dec 30, 2020 13 Blog During this "let's try to get people vaccinated" phase of the Covid-19 pandemic, almost every article that I've!-->…
The Response to the Hawaii False Alarm Can’t End With Firing Someone Mark Graban Jan 14, 2018 14 Blog Saturday, you might have seen the news about a "false alarm" push alert that was sent to many iPhones and other…
Using a Checklist is Better Than Reprimanding Someone and Saying… Mark Graban Nov 13, 2017 3 Blog I bet the company that services my pool was surprised that I had a checklist-related process improvement suggestion…
#Throwback Thursday: Wrong House Gets Demolished (And It Happened Again) Mark Graban Mar 24, 2016 4 Blog Today's Throwback Thursday looks back to an article from April 2010: Should Have Posted a "Caution: Don't Knock…
Two Recent Wrong-Site Landings & Many Wrong-Side Surgeries Mark Graban Jan 15, 2014 5 Blog In healthcare patient safety circles, there's always a lot of discussion about lessons learned from aviation…
What I’m Reading 12/30/13: GM’s CEO, Human Error, Costing, and Really… Mark Graban Dec 30, 2013 0 Blog To close out the year 2013, I once again need to close some browser tabs that are full of things that I was maybe…