Tag: Technology
Healthcare in 2026: Still Faxing, Already Talking About AI
TL;DR: Three stories from a single day highlight a familiar pattern in healthcare technology: a pharmacy text message with the wrong hours that nobody...
Apple and I Made a Similar Mistake: 24 or 2024?
The other day, I was presenting at a company about "Psychological Safety as a Pre-Condition for Continuous Improvement." It was a hybrid event and...
I Helped a Doctor’s Office Reduce Some Waste — Will it...
As part of my relocation to California, I need to establish a relationship with an ophthalmologist here, as I have had early-onset glaucoma for...
Iowa Democratic Caucus 2020: “App Problem” or “System Problem”? Implications for...
Let's start today's post with Point #8 from The Toyota Way management philosophy:
"Use only reliable, thoroughly tested technology that serves your people and processes."
Today's...
Patriots’ Coach Bill Belichick : Surface Tablets :: Some Doctors :...
I saw this article the other day on Deadspin, one of my favorite non-Lean blogs/sites.
Bill Belichick, head coach of the New England Patriots, got...
LinkedIn: Is Your Technology Solving a Problem or Causing New Ones?
The title here doesn't refer to LinkedIn's technology, their website, solving or causing problems.
I'm referring to a post I wrote there the other day...
A Few Recent Articles by (and a Podcast with) Mark Graban:...
Here are a few articles (and a podcast) that I either wrote and had published recently or was interviewed for.
Lean Management Journal - Lean...
More Improvement Requires Less “Change Management”?
As I worked on co-authoring Healthcare Kaizen, I dove deeper into my study of "kaizen" practices and mindsets, revisiting many core books on kaizen...
Counting the Ways to Solve the Counting Problem w/ Hospital Supplies
Since moving to San Antonio in May, I'm struck by what a green, pretty city this is. Pictured at left was a day last...
10 Key Lean Mindsets for Healthcare Leaders
I really enjoyed having the chance to be in Cincinnati yesterday to participate in a Lean Healthcare workshop put on by TechSolve, a non-profit...
