Technology

As part of my relocation to California, I need to establish a relationship with an ophthalmologist here, as I have…

Let's start today's post with Point #8 from The Toyota Way management philosophy: "Use only reliable,…

I saw this article the other day on Deadspin, one of my favorite non-Lean blogs/sites. Bill Belichick, head…

The title here doesn't refer to LinkedIn's technology, their website, solving or causing problems. I'm referring…

Here are a few articles (and a podcast) that I either wrote and had published recently or was interviewed for.…

As I worked on co-authoring  Healthcare Kaizen, I dove deeper into my study of "kaizen" practices and mindsets,…