Update: I’ve written a longer piece about inspection that’s now at the bottom of this post. I’m frustrated that the official Boeing response to their high-profile quality problems (and safety risks) is more… INSPECTIONS! Boeing will inspect Boeing’s work more.…
I was excited to host and moderate this recent webinar on January 17th at 1 pm ET. Register using the link below to view the recording of the session–it’s free: A Poka-Yoke Primer: Mistake-Proofing and Error Reduction It was presented…
This post is built around excerpts from the book The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation. Read more about Toyota, including stories and key lessons learned in the book. Download a free preview of the book…
t;dr: A visit to Toyota’s North American headquarters offered more than a virtual plant tour. It revealed how Toyota blends the Toyota Production System, Lean leadership, and learning from crisis to build trust, improve communication, and continuously improve–inside and outside…
Valentine’s Day isn’t just about flowers and chocolate. It’s about flow.It’s about respect.It’s about asking “Why?” five times. If you’ve ever said “gemba,” “poka-yoke,” or “stop the line” with a straight face, this post is for you. Welcome to Lean…
