Tag: PDSA

Summary: Today's "mixtape" post brings together timely ideas on continuous improvement, leadership, productivity, and workplace culture. From avoiding "blank slate" metrics and rethinking PDCA/PDSA...

TL;DR: AI can support Kaizen when it's treated as a thought partner, not an answer engine. The right way to explore AI in continuous...

A Word Worth Remembering (But Hard to Say and Spell) You might recall when I first learned about the German word "verschlimmbesserung"--that wonderfully precise term...

TL;DR: Chick-fil-A improves drive-thru flow by using Lean thinking and "game film" to study the work, remove bottlenecks, and design better systems--while showing deep...

TL;DR: PDSA only works when people feel safe to surface problems, test ideas, and admit when something didn't work. PDSA is supposed to be the...

At KaiNexus, we practice what we preach when it comes to continuous improvement. One thing I do for the software company is managing the...

I'm happy to announce that I've finished the manuscript for my upcoming book (a real one, not an April Fool's Joke). The Mistakes That...

I'm looking forward to reading the new book by Uri Levine, the founder of Waze. It's titled: Fall in Love with the Problem, Not the...

Thanks as always to Ryan McCormick for this... there's always so much good reading, listening, and viewing shared here by him! Get these directly...

The book that I'm writing on learning from mistakes is not an academic research-driven project. My "field research" mainly consists of the 200 podcast...

This post shares a simple, real example of Lean thinking in action--using small tests of change to learn safely and avoid bigger, more costly...

Here is an article I first published on Linked seven years ago this week. This is lightly edited and updated. We've all seen it...