Tag: PDSA
The Magic of Small, Odd Experiments: What Rory Sutherland Can Teach...
TL;DR: Rory Sutherland's Alchemy is a useful provocation for Lean practitioners. Lean already knows how to test small, low-cost ideas without demanding an airtight...
Why You Can’t Think Your Way to a Root Cause
You know the feeling in the conference room when the team finally lands it.
The fishbone is covered in sticky notes. You've worked through five...
Ryan McCormack’s Operational Excellence Mixtape: January 9, 2026
Summary: Today's "mixtape" post brings together timely ideas on continuous improvement, leadership, productivity, and workplace culture. From avoiding "blank slate" metrics and rethinking PDCA/PDSA...
AI as a Thought Partner in Kaizen: Small PDSA Tests and...
TL;DR: AI can support Kaizen when it's treated as a thought partner, not an answer engine. The right way to explore AI in continuous...
How a Vineyard “Improvement” Nearly Destroyed European Wine — and What...
A Word Worth Remembering (But Hard to Say and Spell)
You might recall when I first learned about the German word "verschlimmbesserung"--that wonderfully precise term...
How Chick-fil-A Uses Lean “Game Film” to Improve Drive-Thru Flow
TL;DR: Chick-fil-A improves drive-thru flow by using Lean thinking and "game film" to study the work, remove bottlenecks, and design better systems--while showing deep...
PDSA Only Works When Psychological Safety Is Present
TL;DR: PDSA only works when people feel safe to surface problems, test ideas, and admit when something didn't work.
PDSA is supposed to be the...
Kaizen Upon Kaizen: Continuing to Improve our KaiNexus Webinars Experience for...
At KaiNexus, we practice what we preach when it comes to continuous improvement. One thing I do for the software company is managing the...
“The Mistakes That Make Us” — My Manuscript is Done! Some...
I'm happy to announce that I've finished the manuscript for my upcoming book (a real one, not an April Fool's Joke).
The Mistakes That...
Fall in Love with the Problem, not the Solution: In Entrepreneurship...
I'm looking forward to reading the new book by Uri Levine, the founder of Waze. It's titled:
Fall in Love with the Problem, Not the...
Ryan McCormack’s Operational Excellence Mixtape: November 18, 2022
Thanks as always to Ryan McCormick for this... there's always so much good reading, listening, and viewing shared here by him! Get these directly...
10 Powerful Toyota Quotes on Mistakes, Learning, and Psychological Safety
TL;DR: Looking for powerful Toyota quotes? Here are verified quotes from The Toyota Way and Toyota leaders on mistakes, learning, psychological safety, and continuous...
