Podcast #312 – Jeff Hunter on “Patient-Centered Strategy”
Joining me today for Episode #312 of the podcast is Jeff Hunter, author of the excellent book "Patient-Centered…
Browsing Tag
PDSA
The Making of an MLB Phenom, Shohei Ohtani: Looking at The Harada Method
I first learned about an approach to personal development called "The Harada Method" when Norman Bodek co-authored…
Applying Kaizen to My Various Websites Trying to practice what I preach...
I do my best to practice what I preach. I'm not perfect, by any means, but I'm pretty good about practicing the…
Toyota Helps a Young Inventor; Look at His Dad’s Toyota Desk
it's great to see an 11 year old thinking like an engineer and an entrepreneur. He's the son of a Toyota…
Stop Wasting People’s Time (in a #LeanStartup or any Organization) by…
As Eric wrote about in The Lean Startup (and as many others say), time is the most precious commodity anybody has.…
My Webinar Recording: Standardize What Makes Sense… Then Engage Everybody in…
Today at 3 PM, I'm doing a webinar at the invitation of the BC Patient Safety & Quality Council, as part of…
… But I Do Have Time for Fire Fighting
This recent tweet of mine struck a nerve, apparently, based on the number of times it was liked and retweeted --…
The Challenge of PDSA: Feeling Like You’ve Fallen Short
Mark's note: Today's post is by Cristal Totterman, a pharmacist and Lean leader I have known for a couple of years…
Personal Kaizen: How I Reduced Effort & Time in Scheduling Phone Calls
In today's post, I write about how Kaizen starts with you. I share some examples of "personal Kaizen," including…
The Heroism of Incremental Care & Incremental Improvement in Medicine &…
Are there parallels between medicine and organizations when we look at the tension between heroism and the…
This Time, the NEJM Publishes Something Positive About #Lean
You might remember the hubbub (a kerfuffle?) over the NEJM opinion piece written by Dr. Jerome Groopman and Dr.…
J.C. Penney’s CEO on Listening to Front-Line Employees
After the previous CEO of JC Penney, Ron Johnson, was fired (see my post "Lack of PDSA made JCP CEO SOL?"), it…
Announced “Workplace Principles” for NHS Wales Staff Sound Like Lean…
Each Saturday, I get an email newsletter from the UK-based site "Nursing Times." Last week, this article, caught my…
Cleveland Clinic Improvement Model, Part 2: Problem Solving & Standardization
Yesterday, I wrote Part 1 of this post on the Cleveland Clinic Improvement Model.
Part 1 covered the left hand…
Recording: Free Webinar with Jon Miller on “Practical Problem Solving”
On Tuesday, I hosted, via KaiNexus, a webinar with Jon Miller on the important topic of "Practical Problem…
Fear, Lies, Failure, and Success (and Laughs) on the Show “Silicon…
I love the show "Silicon Valley" and I just "binge watched" all ten episodes of Season 2 while traveling home from…
How Has Dr. Jack Billi Achieved 100% Hand Hygiene Compliance Since 2008?
Thanks to my friends in the Michigan Quality System group, the internal Lean group at the University of Michigan…
How Would You Respond to This Kaizen Idea? Which of These Two Ways?
When I teach about Kaizen and continuous improvement, I try to use scenarios and cases to help people think through…