PDSA

Here is an article I first published on Linked seven years ago this week. This is lightly edited and updated. …

Starting With the Grand-Daddies of Quality Elisabeth Swan A few years back I developed a blog series titled,…

For years, I've scheduled many phone calls and web meetings. That's only increased during this current Covid-19…

There's a very well known cartoon that you might have seen where a caveman offers round wheels to other cavemen…

In the practice of Lean and continuous improvement, people often describe small improvements as "Just Do Its."…

There are variations out there of graphics that are meant to illustrate how Standardized Work and Kaizen fit…

Last night was the first night of Monday Night Football (MNF) on ESPN. I didn't tune in until the last five…

"The way we've always done it" doesn't mean that's the right way or the best way to do something. One of my…

I'll get right to it. The word: "Experiment." Well, I also heard "experiments" and "experimenting," but you…

As somebody who grew up as a big baseball fan, I somehow managed to not see the Ken Burns documentary, Baseball. …

I first learned about an approach to personal development called "The Harada Method" when Norman Bodek co-authored…

I do my best to practice what I preach. I'm not perfect, by any means, but I'm pretty good about practicing the…

As Eric wrote about in The Lean Startup (and as many others say), time is the most precious commodity anybody has.…

This recent tweet of mine struck a nerve, apparently, based on the number of times it was liked and retweeted --…

Mark's note: Today's post is by Cristal Totterman, a pharmacist and Lean leader I have known for a couple of years…