When I was at KaiNexicon last week, our hotel in Austin had a Starbucks in the lobby. I’m a pretty regular drinker of the Nitro Cold Brew beverage at Starbucks or other coffee shops when I can find it. I…
Listen: Here is the episode if you want to stream the audio: Jamie Flinchbaugh and I started a podcast series just over three years ago called “Lean Whiskey.” It’s a very conversational format and we’ve enjoyed doing it (and if…
In this Lean Blog Podcast episode, Tom Peters reflects on leading through the chaos of COVID-19. He shares why people-first leadership, training, kindness, and trust become non-negotiable during crisis. I’m really excited to be speaking to my guest for Episode…
Today's post is some material that I wrote for my book Measures of Success but cut due to length. I've modified the material a bit to hopefully be fine as a standalone post.
There's a somewhat humorous, if not scary, story from a book (This is Going to Hurt) written by a former "junior doctor" in the British National Health Services (NHS) -- the equivalent of a "resident" in the American medical education system.
For Oregon Football, Leadership Doesn’t Mean Yelling and Screaming The stereotype of a football coach is sort of like the stereotype of an Army drill sergeant — lots of yelling and screaming and getting “in your face” when a mistake…
I saw this headline the other day: “U.S. Soldiers Get Just Four Hours of Ebola Training“ The phrase “just four hours” implies that it wasn’t enough. How do we know? Maybe four hours of training, done properly, is all that’s…
People often talk about the need for senior leadership support for Lean. If we’re going to really transform our culture, workplace, and performance, “quality starts in the boardroom,” as Dr. Deming said. Lean is not about “fixing” the employees —…
Since today is the first full day of the NCAA Men’s Basketball tournament, many of you might be checking scores or watching games instead of thinking Lean. So, here are a few past blog posts that connect basketball to situations…
I had the most amazing morning a few weeks ago when I was in Cincinnati for the TechSolve lean healthcare event. Thanks to a friend of my sister’s, I was able to spend a few hours at Cincinnati Children’s Hospital…
