Tag: Signs

A Warning Sign is Not Effective Mistake Proofing to Protect Worker...

It was more than "mildly infuriating" to see this photo and post shared on Reddit's "mildly infuriating" subreddit. "Mildly infuriating" is when Group 7 passengers...

Signs are Better Than an Email: Condo Trash Chute Edition

I often write and speak about how warning signs (or cautions) are not effective at preventing mistakes, errors, and problems. See this recent post...

Signs Are Not Mistake-Proofing: Hospital Hallways Edition

As I posted recently on LinkedIn, here are some photos and a story from years ago. Signs are not mistake-proofing. Signs are not adequate process...

Double Trouble: When Emergency Department Doors Demand Dual Directives!

This photo is from my personal archives... If one sign doesn't do the job, is it really helpful to add a second one? In...

Signs, Error Proofing, and Explaining Why in the Gym

Are warning signs or instruction signs effective when they just tell people what to do? Should we use error proofing instead? Is it more powerful to explain why when we have be directive. That's what I explore in this post, with some examples from hospitals and a condo gym.

Signs, Signs, Everywhere Signs!

In this post, Paul Critchley writes about signs not being a good solution to most problems. Does posting a sign mean that people understand it or that it's going to be followed?

Weekend Fun: An Elegant Solution by Subtraction (“Parks & Recreation”)

Our good friend Matt May (see posts and podcasts about him here) has a new book coming out in October,  The Laws of Subtraction:...

Caution! Warning Signs in the UK

I was fortunate to be in England for five days last week. I saw the "gemba" at five hospitals in three days and attended...

A Defect in My Morning Coffee Routine

I could have also titled this post "I screwed up!" or "Who Screwed Up? Me!" but we try not to point the finger...

Not such a "Lean" Plant Tour

Since I've been working exclusively in healthcare for almost two years, I haven't been in too many factories lately. I was excited to...

"Be Careful" is Not Enough

I was boarding an American Airlines Super 80 at DFW yesterday, I noticed a warning sign on the controls of the jet bridge. As...

Signs are Not Error Proofing: Electrical Circuit Breaker Edition

I saw this at a hospital lab last year, a great example of true error proofing vs. just putting up warning signs. "Cautions" and...