Signs Archives – Page 2 of 2 – Lean Blog

Hotel Room Error Proofing

Mark Graban - April 9, 2006 4

This Is Broken - Hotel room warningI saw a large ad in the paper Friday that reminded me of this blog posting (link above)....

Bad Visual Controls at Baggage Claim

Mark Graban - October 22, 2005 1

This is at the Terminal B baggage claim at DFW airport. There are three lights. And two signs. You tell me,...

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Mark Graban on The Inconsistent Mobile Order Delivery Process at Starbucks Can Be FrustratingApril 24, 2024
What’s the beverage that you got charged differently for? Was a drink with modifications? Regional difference in pricing generally?
Monica on The Inconsistent Mobile Order Delivery Process at Starbucks Can Be FrustratingApril 24, 2024
A small side-step from mobile orders is drive-thru. I tweeted/X'd at Starbucks earlier this week when I discovered that 2…
Mark Graban on The Inconsistent Mobile Order Delivery Process at Starbucks Can Be FrustratingApril 24, 2024
Starbucks doesn't have franchises. About half of the stores are company owned and the other half or so are "licensed"…
Lyons on The Inconsistent Mobile Order Delivery Process at Starbucks Can Be FrustratingApril 24, 2024
It appears that Starbucks is franchised out as most most other establishments. Different Starbucks have different rules. However, the Head…
Mark Graban on The Inconsistent Mobile Order Delivery Process at Starbucks Can Be FrustratingApril 24, 2024
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